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Review Of Le CHATEAU0123401234

White Town, Pondicherry | 4 minutes walk to French Colony, Pondicherry

    User Rating & Reviews

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    3.7
    Very Good

    243 Ratings, 159 Reviews

    excellent
    31%
    very good
    34%
    average
    19%
    poor
    10%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 5
    • 4
    • 3
    • 2
    • 4
    • 4
    • 5

    Rating Categories

    • Location4.6
    • Cleanliness4.0
    • Room3.6
    • Food3.5
    • Hospitality4.3
    • Value For Money3.3
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    Review Summary

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    Le Chateau boasts a prime location in the heart of White Town, just a minute's walk from the beach, making it a hit for guests who appreciate convenience. The property features a rooftop restaurant with tasty food and friendly staff. However, room cleanliness, small sizes, and limited breakfast options are recurring concerns for visitors. Parking can also be tricky.

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    Positive first
    5.0

    Prime area located hotel in white town

    arnab s.family

    Prime location in white town French colony just a minute walk away from the beach , le cafe , chez Francis , rock beach, war memorial, anthe. 6 minute drive to Aurobindo ashram , well behaved staff , decent room , nice service , thank you for the stay

    Travel Month: Oct 2025

    Room: Classic Room

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    Le CHATEAU has replied on Wed Oct 22 16:15:30 IST 2025

    Dear Mr. Arnab Sen, Thank you for taking the time to share your feedback. We are always excited to hear positive comments from our guest. Your compliments would highly motivate us to strive our duties to the best. We shall definitely share this proud moment to our team. We look forward to your frequent visits. By Hotel Management

    5.0

    Excellent Stay

    sumathi b.group

    The location of the property is too accessible to rock beach , so we could roam by walk itself. And the room looked so neat and we'll maintained. About the restaurant, both indoor and outdoor was good and all the food was yummy.

    Travel Month: Oct 2025

    Room: Classic Room

    Le CHATEAU

    Dear Sumathi babu, Thank you for taking the time to share your feedback. We are always excited to hear positive comments from our guest. Your compliments would highly motivate us to strive our duties to the best. We shall definitely share this proud moment to our team. We look forward to your frequent visits. By Hotel Management

    4.0

    nice hotel in white town

    rosemarie v.group

    nice hotel in centre of white town, friendly people’s , great bed linnen good matras and pillows clean overall

    Travel Month: Sep 2025

    Room: Classic Room

    Le CHATEAU has replied on Wed Oct 22 16:17:49 IST 2025

    Dear Rosemarie, It was indeed a pleasure to have you stay with us, We are glad to note that you had an enjoyable stay and that you were pleased by the overall ambience and service of the hotel. We will ensure that we share the same with the team. We look forward to welcoming you again soon. By Hotel Management

    3.0

    Average Stay

    narendiran m.family

    Rooms are decent. No lift to the rooftop or breakfast area. Parking is always an issue in Pondy, the hotel managed it pretty well. But the rooms are maintained just enough, nothing great about them. No remote to the AC and the TV was operating like it was haunted. Noone from reception attended when the complaint was made. For the price the service and the amenities were on the down side. But everything is balanced just by its location!

    Travel Month: Sep 2025

    Room: Classic Room

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    2.0

    Overpriced

    kaushal g.couple

    The location of the property is good and the staff is nice. But apart from this the rooms are way beyond average. The door lock is broken, phone doesn’t work and the washrooms are also not good. Won’t recommend breakfast as well from here.

    Travel Month: Sep 2025

    Room: Classic Room

    Le CHATEAU has replied on Tue Sep 09 15:56:58 IST 2025

    Dear Kaushal Gholap, Thank you for sharing your detailed feedback. We’re glad to know you appreciated our location and the hospitality of our staff. However, we’re truly sorry to hear about the issues you faced with the room facilities, washroom, and breakfast. This is not the experience we want our guests to have. We will be addressing these concerns with our team immediately to ensure improvements in maintenance and food service. Your inputs are very valuable to us, and we hope you might consider giving us another opportunity to serve you better in the future.

    4.0

    Good Stay

    nikita.group

    Had booked a week long stay at Le Chateau hotel’s Superior rooms with Balcony, it was a very plesant & peaceful place yet at the center of the of tourist places making it easy to tour around. There are lot of restaurants in walking distance. As for the housekeeping there were misses but when called out it was immediately catered to. As for breakfast its quite basic & repeative with mere 1.5 hr window. As rooms they are as shows in pictures but overall the villa / building is quite outdated. The staff took our special request of early breakfast & allowing us to eat outside food which im thankful for & while understanding gap persisted (mostly due to language issue youll find in the whole of Pondy) but by & large they were polite & ready to service.

    Travel Month: Aug 2025 (6-Night Stay)

    Room: Superior Balcony

    Le CHATEAU has replied on Tue Sep 09 15:58:21 IST 2025

    Dear Nikita Shetye, Thank you for your kind words and detailed feedback. We’re glad you enjoyed the peaceful yet central location, easy access to restaurants, and our staff’s efforts in accommodating your special requests. We’ve also noted your suggestions on housekeeping, breakfast, and upkeep, and will work on improving them. Your feedback means a lot to us, and we look forward to welcoming you again for an even better stay!

    5.0

    Excellent Stay

    aniket p.

    The hotel location is really good. Its in the heart of white town, all the places are nearby. We booked supreme room and it was very spacious and clean. I recommend this hotel to whoever is planning to stay in whitetown

    Travel Month: Aug 2025

    Room: Superior Balcony

    Le CHATEAU has replied on Tue Sep 09 15:59:33 IST 2025

    Dear Aniket Pandey, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our central White Town location and the spacious, clean Supreme Room. Your recommendation means a lot to us, and we look forward to welcoming you again soon.

    3.0

    Great Location but stay was ok

    dinesh p.couple

    superior balcony room we booked but comparatively room size was smaller. complimentary breakfast was not that great. cozy place but location wise it was great, All tourist places were in walkable distance superior balcony room we booked but comparatively room size was smaller. complimentary breakfast was not that great. cozy place but location wise it was great, All tourist places were in walkable distance

    Travel Month: Aug 2025

    Room: Superior Balcony

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    Le CHATEAU has replied on Tue Sep 09 16:00:57 IST 2025

    Dear Dinesh, Thank you for sharing your feedback. We’re glad to know you liked the cozy atmosphere and our convenient location with tourist spots within walking distance. At the same time, we regret that the Superior Balcony room size and complimentary breakfast did not fully meet your expectations. Your suggestions are valuable, and we’ll work on improving these areas for a better guest experience. We hope to welcome you again soon.

    3.0

    Good stay but could have been a lot better

    sashank b.family

    Booked 2 rooms for one night and this was our review: Very well located - just few steps from the beach. Smooth check-in experience. They have a dedicated parking space but it’s little away from the property. All basic amenities were provided - 2 water bottles, complimentary coffee / tea, bathroom kit, etc., Complimentary buffet breakfast was nice - all items tasty and also a wide spread. The bathroom was very small, and flush tank was not working in both rooms which was a big let down. TV remote was provided only on request - which was not working again. Rooms were comfortable and good for one day stay. But for the price paid, we will definitely expect a little more and flawless experience. They provide an extra cot and mattress at no extra cost if needed. Health faucet holder was also not working well in the bathroom. So overall a good experience but might reconsider for a revisit next time - might look for other options before considering this.

    Travel Month: Aug 2025

    Room: Classic Room

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    Le CHATEAU has replied on Tue Sep 09 16:02:01 IST 2025

    Dear Balaji, Thank you for your feedback! We’re glad you enjoyed our prime location near the beach, smooth check-in, parking facility, and tasty breakfast spread. We apologize for the bathroom and maintenance issues you faced and will work on improving them. Your inputs are valuable, and we look forward to welcoming you again with an even better experience.

    3.0

    Average Stay

    micky.

    The room service could have been better. We had to call multiple times to get something

    Travel Month: Jun 2025

    Room: Classic Room

    Le CHATEAU has replied on Tue Jun 24 10:43:25 IST 2025

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    5.0

    Beach hotel

    madhusudhana r.family with 2 kids

    Nice supporting staff and extremely good location , thru search only come to know about the property

    Travel Month: Apr 2025

    Room: Classic Room

    Le CHATEAU has replied on Tue Apr 22 14:59:15 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    4.0

    Hotel Le CHATEAU review

    group

    We checked on Saturday 1 PM and checked out Sunday 11 AM. The overall stay I can give good but not excellent and complementary food is average only but room amenities and hotel location place is awesome.

    Travel Month: Feb 2025

    Room: Classic Room

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    Le CHATEAU has replied on Wed Mar 05 17:43:33 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful

    3.0

    Average Stay

    rahul a.loyalty-iconcouple

    The hotel is located at a prime location near the beach but the interiors of the hotel was very disappointing. The beds were squeaky, cockroaches in washrooms. The morning breakfast was very limited as well. Overall a bad stay for the amount we paid

    Travel Month: Jan 2025

    Room: Superior Balcony

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    Le CHATEAU has replied on Tue Feb 18 15:57:59 IST 2025

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    3.0

    Average Stay

    rahul r.

    The hotel was decent but fell short in several areas. The rooms were clean but not adequately furnished, and they lacked modern amenities and felt somewhat outdated. Staff was polite the location was convenient, but noise from the generator disrupted sleep. The breakfast was okay but lacked variety. Overall, it’s an acceptable choice for a short stay, but improvements are needed for a more comfortable experience.

    Travel Month: Nov 2024

    Room: Classic Room

    Le CHATEAU has replied on Sat Jan 04 15:44:55 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    4.0

    Good Stay

    asif k.loyalty-icon

    Stay was comfortable. Pros. Near to rock beach just 5 min walk. All restaurants in white town surrounds this hotel. Service is good, cons. Parking of vehicles is difficult as they will park the vehicle in some shed space about 1km from hotel if not available in road nearby. Breakfast average, food quality need to be improved.

    Travel Month: May 2024

    Room: Superior Balcony

    Le CHATEAU has replied on Tue Jun 18 17:19:17 IST 2024

    Dear Asif Khan, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    1.0

    Horrible stay experience

    pradeep k.family

    I wish i could give a negative rating. They are literally ripping you off. We had to stay in small smelly room, may be 8x8. The rooms starts and ends as soon as you enter. Looks like many of photos uploaded are fake and so are reviews. There are photos that has pool but there is no pool in the hotel. The rooms are smelly and unclean. There is no proper ventiallation and there are 2 small windows which opens up to some pipes and rear portion of the hotel. There was a lizard in t eh bathroom and and our daughter was dead scared to go to bathroom and probably there was bedbugs as well. Whole night there was so much of noice and sound, i dont know what was happening.

    Travel Month: Mar 2024

    Room: Classic Room

    5.0

    Excellent Stay

    sri h.

    Abosulute classic and french style cafe, the breakfast buffet was yum, especially the chicken sausage, would love to visit once more

    Travel Month: Mar 2024

    Room: Classic Room

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    Le CHATEAU has replied on Thu May 09 17:18:34 IST 2024

    Dear Sri Harsha , Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.

    1.0

    Review of hotel

    soumya d.family

    Over priced & 4 times called via intercom for room service but unfortunately no body received, no proper lighting in the room, ac not worked properly.

    Travel Month: Jan 2024

    Room: Classic Room

    5.0

    Just go for it

    bhaktabandhu b.couple

    Amazing location, courteous staff and beautiful ambience. I booked this hotel for my parents and they were so happy with their stay. Thank you le chateau team!

    Travel Month: Nov 2023

    Room: Classic Room

    Le CHATEAU has replied on Mon Dec 04 16:52:24 IST 2023

    Dear Bhaktabandhu Biswal, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    3.0

    Location is good, breakfast is poor, everything else average

    prateek g.family

    The hotel scores only for its location. Classic rooms are small with ergonomic issues. Rooms have started showing their age. However, the most disappointing is the breakfast. Forget spread, even refill takes time. Severely mismanaged - understaffed, no bowls present for taking liquid items have to keep asking staff multiple times. And they will keep only one jug of fruit juice - causing mayhem and rush among-st guests. And after 3-4 jugs they replace it with canned juice.

    Travel Month: Oct 2023

    Room: Classic Room

    Le CHATEAU has replied on Fri Nov 03 17:14:01 IST 2023

    Dear Prateek Goenka , Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

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