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Ghitorni, Delhi
38 Ratings, 17 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has mixed reviews. While some guests appreciated the cleanliness, nice ambience, and good food, many highlighted serious issues like dirty rooms, lack of hot water, and unhelpful staff. Complaints about missing amenities, rude service, and poor location were common. Some guests had trouble with payments and found the entire experience frustrating. Despite a few positive notes, numerous guests reported a terrible stay overall with fundamental service and maintenance problems.
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Terrible Stay
No door lock, no cleaning, no one at reception, no hot water, dirty badsheet, dirty bed, smelly rooms, actual hotel is not maintained well. This is serious. No service no drinking water. No soap. No shampoo. Very very terrible experience.
Room: Classic
Terrible Stay
hotel not found on location, I wasted approx hotel charge to taxi driver to find hotel but no hotel found. Make my trip also not received call
Room: Classic
Terrible Stay
our money was not given to hotel manager by make my tripple.so careful about to book through make my tripple
Room: Classic
Excellent Stay
businessEverything is good good location rooms are clean perfect place nice ambience
Room: Classic
Terrible Stay
It was worst experience of my life and worst decision I have made in terms of choosing this hotel. asks for money to pay at reception again even if you have paid it because they justified that we didn’t accept payment and will get you the refund and you pay in cash at reception here. Please everyone never ever go to this place.
Room: Classic
Terrible Stay
It was really a worst experience. Property was very dirty, no cleaning, could see hair everywhere on the floor in washroom. No facility available which were mentioned wifi tv handwash ext. Only bed and blanket provided. No cover on pillows.
Room: Classic
Poor Stay
2
Room: Classic
Hotel O TRIPLE CROWN has replied on Wed May 31 16:15:46 IST 2023
We are sorry to hear about your experience, Yash! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey
Asked for more money when reached the hotel
Very rude staff and once you reach the hotel, they said payment is not acceptable at that price and we need 400 more to let you in. Terrible experience and even the property manager doesn’t care.
Room: Classic
Hotel O TRIPLE CROWN has replied on Wed May 31 16:01:04 IST 2023
We are sorry the stay turned out to be an average one, Jha! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Arup
Good Stay
Overall performance is good. Well cooperation by staff
Room: Classic (2X)
Location
Very bad location and it is very deficult to reach the hotel
Room: Classic (2X)
Review
Food was pretty much good but little expensive and the worst part is location of this Hotel and the rooms was not cleaned
Room: Saver Double (X)
Hotel O TRIPLE CROWN has replied on Sat Feb 29 07:40:13 IST 2020
Sorry for the discommode, Sahil. Thanks for notifying us and will surely work towards better guest experience in the future. Regards, Jamil!
Comfortable stay
Stay was comfortable and pleasant, staff are nice. Only transport connectivity is the main issue because hotel is 1.5 km away from Ghitorni metro. Only personal cab can reach.
Room: Classic (2X)
Hotel O TRIPLE CROWN has replied on Fri Dec 27 15:05:07 IST 2019
Hi Suvas, thanks for your kind words of appreciation. Have a wonderful day! Regards, Sheetal!
Good day with this room
Good day spent with this room neat and clean room.
Room: Classic (2X)
Hotel O TRIPLE CROWN has replied on Sat Dec 14 07:36:51 IST 2019
Thank you for rating us super, Shrikant Pradhan! Glad to know you loved our services. We are excited to welcome you soon with an amazing service whenever you visit us next time. Regards, Swarna.
Service
Good service and good quality of food
Room: Saver Double (X)
Hotel O TRIPLE CROWN has replied on Sun Oct 27 07:29:29 IST 2019
Thank you for your kind words, Satyajeet Singh! We shall never stop pleasing you with our services. Keep giving us opportunity and we ensure to live upto your expectation whenever you visit us next time. Have a great day! Regards, Navneet.
Very good service according to price charged
Late night food delivery is also available.
Room: Saver Double (X)
Hotel O TRIPLE CROWN has replied on Sun Oct 13 07:31:55 IST 2019
Thanks for taking out your valuable time to rate us, Gouri Shankar! We will work even hard to make your stay memorable one whenever you revisit us. Have a nice day! Regards, Vishal.
Service
Service is good.
Room: Classic (2X)
Hotel O TRIPLE CROWN has replied on Sat Oct 05 18:57:54 IST 2019
Hi, Jagdeep! Delighted to See you liked our services. Keep this love coming) regards, Rachit
Nice stay. I like the service. they offer nice stay.
I like the service they offer. Even the hotel staff was very nice and helpful. Recommend.
Room: Saver Double (X)
Hotel O TRIPLE CROWN has replied on Thu Sep 26 07:11:18 IST 2019
Charmed to See you loved our services, anshul lal! Just keep giving us opportunity to serve you with wonderful experience and we would love to host you soon) regards, Amit
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