Review Of The Leaf Residency

Terrible experience,Room service was bad, Bedsheets and bathroom were dirty,Even the remote of Tv isn't working, Won't be visiting here again

not so good. The room is pretty good but the bedsheet and sofa were not so clean. So i personally experience this hotel it was great experience in my life staff manager even the owner of this hotel amazing all the people was very nice Plss must visit with your family friends couple

Dear makemytrip support team, i hope this message finds you well. I am writing to bring to your attention a concerning experience i encountered during a recent hotel booking made through the makemytrip app. On april 5th, 12 pm, i booked a stay at "the leaf residency" via your platform for a three-day period. However, upon arriving at the hotel around 11:00 pm, my wife and i were appalled by the conditions we encountered. It became evident that the room we had booked had been allocated to another guest on an hourly basis. Furthermore, the atmosphere in the hotel was unsettling, as many patrons appeared to be intoxicated, and the reception area reeked of cigarette smoke. Due to the safety concerns posed by the situation, we made the decision to promptly vacate the premises and seek alternative accommodation. Regrettably, this ordeal resulted in considerable inconvenience and additional expenses for us. As loyal customers who have frequently utilized makemytrip for our travel needs, we were deeply disappointed by the substandard service provided by "the leaf residency" in light of these circumstances, i kindly request a full refund for the booking in question. I trust that makemytrip takes customer satisfaction and safety seriously and will address this matter promptly and appropriately. I appreciate your attention to this urgent matter and look forward to a swift resolution. Sincerely, anjum ali chauhan

The hotel was neat and clean. The person in the reception was awesome. Very polite behaviour. The staffs were also very good. Over all experience was excellent.

Excellent stay at the leaf residency hotel dwarka delhi. Good service, great location and helpful staffs and management