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Review Of Hotel Royal Grand0123401234

Patel Nagar, Delhi | 1.7 km drive to Karol Bagh Metro Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    313 Ratings, 141 Reviews

    excellent
    25%
    very good
    17%
    average
    17%
    poor
    15%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 4
    • 3
    • 1
    • 1
    • 2
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.3
    • Cleanliness3.4
    • Room3.4
    • Food2.6
    • Hospitality3.8
    • Value For Money3.4
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has a decent location, close to metro and food options, but overall experiences seem quite mixed. Guests reported issues like smell, cleanliness, and missing bathroom amenities. Renovations are ongoing, impacting the quality of stay. While some appreciated the polite staff and good service, many had complaints about unhygienic conditions and poor maintenance. Breakfast quality and room size also received criticism, making it less appealing for families or long stays. The ambiance does stand out for some guests, but many felt it didn’t meet expectations.

    Sort by:

    Positive first
    4.0

    Comfortable stay

    abhijit k.loyalty-iconbusiness

    Dental/bathroom kit was missing and hot water was not available for shower, apart from the above mentioned the stay was comfortable and staffs were polite

    Travel Month: Jan 2025

    Room: Deluxe Room Free Wi-Fi

    1.0

    Terrible worst bad

    ranbir s.loyalty-icongroup

    Worst experience worst location worst rooms. Rooms are so smelly, no towels, no dental kit, nothing was in the room. Booked for premium category but they say we don’t have category. Breakfast was worst also really disappointed

    Travel Month: Dec 2024

    Room: Premium Room Free Wi-Fi

    • user photos
    • user photos
    1.0

    Bad quality experience,

    rakesh.group

    The hotel is under renovation, the room provided to us is very poor, overall very bad experience, the quality of breakfast is very basic. Room prices is soo high @5580

    Travel Month: Nov 2024

    Room: Deluxe Room Free Wi-Fi

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    baiju k.business

    We do not book any hotel from make my trip. Hotel bathroom is very old and crack and provide any sevices

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Room Free Wi-Fi

    1.0

    Recommendation -1

    akansha c.couple

    Very unhygienic and poor customer service. When i enter the room it was so smelly, mirrors were broken, stain marks all over the chair. When asked to change the room. They mentioned not possible. Hence i checked out immediately i'll never travelle to this place ever again

    Travel Month: Apr 2024

    Room: Deluxe Room Free Wi-Fi

    1.0

    Don't stay "high price with zero facilities

    vikram p.couple

    As per price, it should have been a 3 star hotel facilities but there was no hot water available for bathing in this cold weather throughout our booking. We requested many times but manager said they don't switch on the boiler before 7 am.

    Travel Month: Jan 2024

    Room: Deluxe Room Free Wi-Fi

    2.0

    Room was not good

    jaswanth c.family

    The room was not as shown in the pictures. It was very dirty. Air conditioner is not working properly and they are not providing hot water too.

    Travel Month: Dec 2023

    Room: Deluxe Room Free Wi-Fi

    2.0

    Poor Stay

    paawan b.

    Not a good hotel. Water bottles not provided in rooms, cleanliness is average. Cards/upi not accepted during check out

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Deluxe Room Free Wi-Fi

    2.0

    Not upto the mark

    shylesh c.couple

    The clothes, blanket etc were not clean, and they don't have spare to replace it. Overall the experience is not upto the mark.

    Travel Month: Oct 2023

    Room: Deluxe Room Free Wi-Fi

    1.0

    Mess in room

    gaurav g.business

    Bedsheet and blanket were dirty in reedy chutneys dirty room they gave us dirty room when we asked them they said we just available this room so we were in urgency to we rested but dont suggest to any one.

    Travel Month: Sep 2023

    Room: Deluxe Room Free Wi-Fi

    3.0

    Average Stay

    girish j.

    There is no proper ventilation and need to improvise service and quality.

    Travel Month: Sep 2023

    Room: Deluxe Room Free Wi-Fi

    5.0

    Excellent Stay

    manik b.business

    Very good l, excellent rooms & stay, good

    Travel Month: Aug 2023

    Room: Deluxe Room Free Wi-Fi

    2.0

    Avengers

    ritesh p.business

    Restaurant very poor all this menu has been very high and disqualities very poor so i am not consider for the restaurant

    Travel Month: Jul 2023

    Room: Deluxe Room Free Wi-Fi

    4.0

    Good Stay

    chatresh m.

    Stay was good, i like it. Thanks

    Travel Month: Jun 2023

    Room: Deluxe Room Free Wi-Fi

    3.0

    Average

    praveen k.business

    Good cleanses need more.

    Travel Month: Jun 2023

    Room: Deluxe Room Free Wi-Fi

    5.0

    Best hospitaley

    praveen.couple

    Stay was very nice, food was good and we enjoyed the time, location is good, parking facility is nice, staff behavior is good. Overall the stay was enjoyable.

    Travel Month: Jun 2023

    Room: Deluxe Room Free Wi-Fi

    Hotel Royal Grand has replied on Mon Jun 26 11:30:55 IST 2023

    Dear Guest, Thank you for sharing your valuable feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Royal Grand

    3.0

    Location

    ramotar s.family

    It's location was great. Really plea-sent and clean rooms, very comfortable. The staff at this property are good. The service was exceptional as well

    Travel Month: May 2023

    Room: Deluxe Room Free Wi-Fi

    • user photos
    • user photos
    • user photos
    5.0

    Great stay!

    abhijit k.loyalty-iconbusiness

    The staff and everyone in the hotel was very polite and helpful. Loved the stay, will look forward to stay again here

    Travel Month: May 2023

    Room: Deluxe Room Free Wi-Fi

    5.0

    Good

    sonu k.couple

    Room bhi achha tha sfaf bhi achha the khana bhi achha tha subida bhi achha tha sara faslity ache the

    Travel Month: May 2023

    Room: Deluxe Room Free Wi-Fi

    1.0

    Pathetic property

    aditya a.couple

    The room was really bad. Transparent curtains, broken furniture. Room smelled like someone has poured an entire bottle of perfume. It was unbearable. We left right after the checkout since the they did not have one decent room. Never book this place.

    Travel Month: May 2023

    Room: Deluxe Room Free Wi-Fi

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