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Anand Vihar, Delhi | 1.8 km drive to Preet Vihar Metro Station
300 Ratings, 121 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guest reviews highlight a range of experiences at the property. Some guests found the room conditions to be poor, with issues like broken amenities and cleanliness concerns. However, others appreciated the cleanliness, friendly staff, and convenient location. Mixed feedback was received regarding room size, food quality, and overall experience. Staff behavior, cleanliness, and room maintenance were common themes in the reviews.
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Terrible Stay
Very, Bad service staff, and room, not clean room, atmosphere, I hate and bad bedsheet, not clean pillow covers she smell for the cover and bedsheets. Breakfast is very poor.
Room: Deluxe Double Room
it was nice stay here
happy to stay as they give the facilities like rooms are well maintained, washroom was clean
Room: Deluxe Double Room
nice experience
Nice experience clean room Ac working.
Room: Deluxe Double Room
best trip ...................
Good stay’.......................................:.....................................................
Room: Deluxe Double Room
Good Stay
4
Room: Deluxe Double Room
Hotel Aura IP Grand Karkardooma New Delhi
Thank you for your 4-star rating! We’re glad you had a positive experience and will continue to work on improving our services. – Team Qotel
good and neat
Nice room and good for staying,....
Room: Deluxe Double Room
Hotel Aura IP Grand Karkardooma New Delhi
Thank you for your feedback! We’re glad you found the room nice and enjoyed your stay. – Team Qotel
Excellent Stay
Gud stafff!
Room: Deluxe Double Room
Hotel Aura IP Grand Karkardooma New Delhi
Thank you for your feedback. We’re glad to know you appreciated our staff and their service. We look forward to welcoming you again. – Team Qotel
Excellent Stay
Gud stafff......
Room: Deluxe Double Room
Hotel Aura IP Grand Karkardooma New Delhi
Thank you for your feedback. We’re glad to know you appreciated our staff and their service. We look forward to welcoming you again. – Team Qotel
Poor Stay
It was very difficult to find a decent average hotel in Delhi, especially in the area near Kakardooma Metro Station. I changed three hotels, and finally, tired and resigned to the fact that this is the only service I could get here, I settled in this hotel. The claims mentioned on the MMT website do not match the actual condition here. The pictures on the website look quite posh, but the reality of the hotel room is completely different. The room and bathroom conditions were disappointing: There are yellow stains all over the bathroom walls. The sink does not drain water smoothly. Only one new towel was provided upon entering the room, with no hand towel or bathroom mat included. The tap inside the bathroom was broken (this was mentioned by the receptionist before allotting the room). The shower, towel-hanging wall mount, and taps were all rusted. The commode had yellow stains inside. The bucket was dirty and yellow, with no mug provided. The walls of the room had stains and patches of worn-out paint, leaving some areas exposed with cement visible. The bedside table was dusty. Additional missing facilities included: No kettle set with tea and coffee. No plates, spoons, or glasses. No hot water geyser. No chair, as was mentioned on the MMT website. However, on a positive note, the hospitality was good, and the behaviour of the staff was very nice. Be it the reception, housekeeping, or restaurant staff—they all did their best to take care of the demands made.
Room: Deluxe Double Room
Hotel Aura IP Grand Karkardooma New Delhi
We sincerely apologize for the inconveniences you faced during your stay. 🙏 Your detailed feedback regarding the room and bathroom conditions, missing facilities, and maintenance issues is taken very seriously. While we’re glad that our staff could provide good hospitality and assistance, we regret that the overall experience did not meet your expectations. Please be assured that we are addressing all the issues mentioned and taking corrective actions to improve our rooms, amenities, and accuracy of information on MMT. We truly value your feedback and hope to have the opportunity to provide you with a much better stay in the future. – Team IP
Poor Stay
The Tv wasn't working. The morning shift staff was very rude and unprofessional.
Room: Deluxe Double Room
Hotel Aura IP Grand Karkardooma New Delhi
We sincerely apologize for the inconvenience you faced during your stay. 🙏 The issues with the TV and the behavior of our morning shift staff are not reflective of the standards we aim to maintain. Your feedback has been noted, and we will take immediate steps to address these concerns. We hope you will give us another opportunity to provide you with a better and more comfortable experience in the future. – Team IP
worst experience ever
termite all over bed and bedsheet i just got infection all night i cant sleep even the cleaniness is not there
Room: Deluxe Double Room
Hotel Aura IP Grand Karkardooma New Delhi
We’re extremely sorry to hear about your experience and the discomfort you faced due to cleanliness issues. This is far from our standards, and we sincerely apologize for the inconvenience and health concern caused. Your feedback is being taken very seriously, and immediate action will be taken to address this issue to ensure it does not happen again. – Team Qotel
Terrible Stay
this hotel don't have good bathroom room is not ventilated properly and have a bad odour with that it's also don't have enough space for keeping luggages and all but the good thing is staffs are very cooperative with good etiquettes .but for the owner he should modify it and make it good very bad
Room: Deluxe Room
Excellent Stay
Very helpful staff ..........
Room: Deluxe Double Room
Hotel Aura IP Grand Karkardooma New Delhi
Thank you for your kind words! We're glad our staff was helpful. Looking forward to serving you again! – Team IP
Good place for cpl
Wonderful hotel i will recommend to visit but if you will compare another property it's costly but good
Room: Deluxe Double Room
Excellent Stay
very good stay and staff is also good......................
Room: Deluxe Room
Hotel Aura IP Grand Karkardooma New Delhi
Thank you for your kind words! We’re glad you had a very good stay and appreciated our staff. – Team IP
Terrible Stay
Good and comfortable stay, though some rooms has needed a little bit maintenance like toilet has disfunctional, unreliable Light switches, Phone charging socket wasn't working, Some celling lights wasn't working aside from these things, Good stay experience.
Room: Deluxe Room
Hotel Aura IP Grand Karkardooma New Delhi
Thank you for your feedback! We're glad you had a good stay and appreciate your notes on maintenance issues. We’ll work on these to improve your experience next time. – Team IP
Excellent Stay
awesome staff and ambience, it's a nice place to stay and helpful employee and all over things are good so it's a nice awesome staff and ambience, it's a nice place to stay and helpful employee and all over things are good so it's a nice place
Room: Deluxe Room
Hotel Aura IP Grand Karkardooma New Delhi
Thank you for your wonderful feedback! We're delighted you enjoyed our staff, ambience, and overall experience. Looking forward to welcoming you again! – Team IP
Good Stay
Thats a good environment perfect room good stay
Room: Deluxe Room
Hotel Aura IP Grand Karkardooma New Delhi
Thank you for your kind words! We're glad you had a great stay. – Team Qotel
Excellent Stay
Great service by nikhil at the reception, he entertained me nicely , help me out with everything. Easy check out and check in
Room: Deluxe Room
Hotel Aura IP Grand Karkardooma New Delhi
Thank you for your kind words! We're glad Nikhil could assist you well and make your stay smooth. Looking forward to welcoming you again! – Team Qotel
Terrible Stay
Washroom was not upto mark waste of money never recommend for family stay ,photos are different from reality
Room: Deluxe Room
Hotel Aura IP Grand Karkardooma New Delhi
We’re sorry to hear about your experience and apologize for the disappointment. Your feedback is noted, and we’ll work on improving the facilities and accuracy of listings. Thank you for sharing your concerns. – Team Qotel
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