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Review Of Hotel Sunstar Residency

Karol bagh, Delhi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    169 Ratings, 94 Reviews

    excellent
    36%
    very good
    31%
    average
    11%
    poor
    9%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 4
    • 4
    • 5
    • 5
    • 5
    • 3
    • 5
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Room3.8
    • Food3.5
    • Hospitality3.7
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the spacious and clean rooms, along with well-maintained facilities. The property's location near the market and metro station is a highlight. However, food service often receives criticism for delays and quality. Some users mention the staff as polite and helpful, yet there are concerns about inconsistent cleanliness and maintenance in certain areas. Overall, it's a mixed experience for visitors.

    Sort by:

    Positive first
    4.0

    Good place to stay l, bit rustic but confortable

    sandeep p.family with 1 kid

    Good place to stay and very spacious room with bathtubs. The rooms were very spacious and the locality is good. Within a walkable distance from Karol baug metro station.

    Travel Month: Oct 2025

    Room: Deluxe Room

    4.0

    Good experience with staff

    lokesh r.couple

    acha experience Da Matlab Main Us Hotel mein Rukh ni paya aur last Time Main Ruka Ho Mera Bahut Achcha experience gaye Aapke Hotel Ke Saath Aapke staff Ke Saath mein aur meri Kosi Sher Rehte ki Main Jab Bhi Aao Tumhe Usi Ho mein Se karo

    Travel Month: Oct 2025

    Room: Value Room

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    4.0

    OK

    vikram.couple

    Room is comfortable, spacious with clean washroom. Location is OK. Food service supply is very poor.

    Travel Month: Oct 2025

    Room: Deluxe Room

    5.0

    Staff Behaviour and Cleanness

    deepak k.couple

    I Stayed more time , Specially thanks to Mr. Akash and Nitin their Behaviour very good, Good Stay forever 😊

    Travel Month: Sep 2025

    Room: Value Room

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    1.0

    Terrible Stay

    chaitanya s.family

    terrible stay..no in house kitchen...every food order will take 45 min to arrive...unwanted noise everytime if u stay at ground floor

    Travel Month: Jun 2025

    Room: Value Room

    4.0

    Value for money.

    business

    Good location. Room size is spacious with good quality bed. Hotel seems to be old but we'll maintained. Bathroom has a fan and room ac cooling is effective

    Travel Month: Jun 2025

    Room: Standard Room

    5.0

    staff was good

    amaan a.couple

    good behavior my experience was on this hotel was very good room are very clean staff behavior n service are also good

    Travel Month: May 2025

    Room: Value Room

    5.0

    Excellent Stay

    sanjay b.business

    very comfortable nice n clean hotel highly recommended location is very near to Tank road market rajendra place metro

    Travel Month: May 2025

    Room: Value Room

    5.0

    Peaceful stay

    vishnu g.family

    Had a pleasant stay at the hotel. The rooms were clean and comfortable, with good amenities provided. The food was tasty and had decent variety. Staff were courteous and prompt in their service. Overall, a great experience. Giving it 4 out of 5 stars!

    Travel Month: Mar 2025

    Room: Executive Room

    3.0

    budget hotel, nothing impressive

    rouf a.business

    Nothing impressive ,just budget hotel not value for money , rooms without windows, light went off almost 1hrs without ac

    Travel Month: Apr 2025

    Room: Value Room

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    3.0

    Average Stay

    nibha w.

    Hotel booking was easily accessible. I reached the hotel at about 1300 hrs. All helping staff except receptionist were away on lunch so i had to bring my luggage from cab to the hotel reception. Then two of the boys were called to drop my luggage to the room. Upon enquiring them about the tea, i was told that it will take minimum 30 minutes to get the tea, so i left without having a tea. Water was continuously flowing in the flash, when flash liver pressed the water was coming out through liver

    Travel Month: Dec 2024

    Room: Deluxe Room

    4.0

    Decent stay at the hote

    abhijit d.couple

    Around 30 mints cab distance from the railway station of new delhi. Big size room and queen size bed were few plus points for us. Food served was good. Overall had a decent experience.

    Travel Month: Nov 2024

    Room: Executive Room

    2.0

    Poor Stay

    souvik g.

    Hotel was hardly maintained. Everything was worn out and dusty. Sofas had holes, floor unclean, bathroom unclean, balcony and curtains dusty. Total disappointment.

    Travel Month: Nov 2024

    Room: Compact Room

    4.0

    Good Stay

    meto d.business

    I had a wonderful experience staying at this hotel. The accommodations were comfortable, and the service was excellent. It's not only affordable but also conveniently located, making it a great option for budget-conscious travelers. I highly recommend this hotel for anyone looking for a pleasant and cost-effective stay. Even all the hotel staff were incredibly polite and well-mannered. Honestly, i would love to visit again!

    Travel Month: Sep 2024

    Room: Compact Room

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    5.0

    Excellent Stay

    utkarsh a.loyalty-icon

    behaviour of staff is very good… location is also nice. i would certainly stay again at this property during my next visit to delhi.

    Travel Month: Sep 2024

    Room: Compact Room

    4.0

    good experience

    mohit k.couple

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful Mr Nitin receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean

    Travel Month: Sep 2024

    Room: Compact Room

    2.0

    Poor Stay

    ruhii k.business

    They show us something in the pictures and give different rooms. This is wrong. Am totally unhappy with my experience. I won't recommend dis hotel to anyone else also.

    Travel Month: Jul 2024

    Room: Executive Room

    4.0

    Nice hotel for short trip

    nagesh g.loyalty-iconsolo

    Stay is good, room, bed, bathroom cleaned. Well trained staff, adequate breakfast menu, nice hotel for short trip

    Travel Month: Jun 2024

    Room: Executive Room

    5.0

    Excellent Stay

    punit s.loyalty-iconsolo

    Hotel was really good with all amenities on request

    Travel Month: May 2024

    Room: Deluxe Room

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    1.0

    =

    vinay k.loyalty-iconsolo

    Pathetic….Poorest of experience. Dirty linen and towels with extremely unhelpful staff. Unfortunately had to spend the night

    Travel Month: May 2024

    Room: Deluxe Room

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