The property boasts a great location near Dal Lake and the main market, making it convenient for guests. Reviewers rave about the friendly and cooperative staff, highlighting their helpfulness and polite behavior. The food quality is often praised, with a variety of tasty options available. Many guests also appreciate the cleanliness of the rooms and the comfort provided by amenities like heaters and hot water. However, it's noted that some rooms may be a bit smaller than expected. Overall, a pleasant stay experience is common among visitors.