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Srinagar, Srinagar | 10 minutes walk to Dal Lake
11 Ratings, 6 Reviews
Last 10 Customer Ratings (Latest First)
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Average Stay
Rooms were under renovation.. Washrooms were very smelly.. Although staff was cooperative..
Room: Deluxe Room + Free Wifi|Super Deluxe Room
Excellent Stay
very very tasty food well served by kitchen boys ✨👌🏻
Room: Deluxe Room + Free Wifi
Big no
businessRooms are not clean at all, doors have gap hence no privacy, bedsheet are dirty, towels too, bathroom is stink and taps and pot are not clean
Room: Deluxe Room + Free Wifi
Hotel City Plaza has replied on Thu Jul 04 16:34:00 IST 2024
Thanks for ur feed back dear madam / sir ,we are really sorry we didn’t reach upto your expectations we will give u better service on next visit hope so u will understand! But as such we don,t have such gaps in doors there is full privacy ,but still we appreciate ur feed back ! Regards! Gm city plaza
Terrible Stay
All the reviews of the hotel are fake. They take your phone and give 5 star themselves and ask us to write a good review. The hotel is bit old. Rooms are very small. Service is slow. We had to wait 40 min to get our room. Food is just edible. Price is high as compared to service and amenities of other hotels in area. Only thing is location is good. Any hotel is better than this one.
Room: Deluxe Room + Free Wifi
Hotel City Plaza has replied on Thu Jul 04 16:42:09 IST 2024
As per our rating of hotel there isn’t any complaint regarding mobile snatching from guest and give reviews this is baseless allegation ,besides late checkin u reached at hotel before check inn time and u where requesting for room but the hotel was sold out after having checkout from hotel we have started cleaning process process it will take half an hour to clean the room properly or to get it ready hope u will understand we are still appreciating ur feedback will given no chance of complaint in future thanks!
Good location and good service staff
familyVery good location and good service staff and speciali thanks mr an-as ji room is comfirt and dal lake walking distance
Room: Deluxe Room + Free Wifi
Hotel City Plaza has replied on Thu Jul 04 16:44:17 IST 2024
Thanks for positive feedback.Sir we hope we will give you also best service for next time. Manager Hafiz Ali
Excellent Stay
businessAwsome experience very caring staff food quality is excellent, do prefer to recommend many people for stay
Room: Deluxe Room-(Free Heating)
Hotel City Plaza has replied on Wed Apr 17 12:15:17 IST 2024
Thanks for the encouraging review. It was a pleasure having you stay with us. It is always pleasure to host wonderful guests like you.
Srinagar
Gupkar Road
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Near Main Gulmarg Market
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Near Main Gulmarg Market
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