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Review Of Hotel Hillview0123401234

Moolakadai, Munnar | 2 km drive to Munnar Hill Station

    User Rating & Reviews

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    4.0
    Very Good

    559 Ratings, 460 Reviews

    excellent
    34%
    very good
    41%
    average
    17%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 2
    • 5
    • 5
    • 5
    • 4
    • 5
    • 4

    Rating Categories

    • Hospitality4.3
    • Facilities4.0
    • Food4.0
    • Room4.1
    • Cleanliness4.2
    • Value For Money4.0
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    Reviews Summary

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    This property boasts an excellent location close to Munnar's bus stand, making it easy for guests to explore the area. Guests rave about the friendly and helpful staff, along with the tasty food, especially the complimentary breakfast. The scenic hill views from various rooms, coupled with spacious and clean accommodations, create a pleasant atmosphere. With a children's play area and ample parking, it's a comfortable choice for families. Some guests noted limited breakfast options, but overall, many found it a great value for money.

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    Positive first
    5.0

    Good Place at Munnar

    praveen s.couple

    The stay was pleasant. The rooms were nice. The view was good. The food is great as well. Overall a no nonsense place for family to stay. Will recommend definitely.

    Travel Month: Aug 2025

    Room: Deluxe Room With Balcony

    Hotel Hillview has replied on Tue Aug 19 17:30:45 IST 2025

    Thank you for your wonderful feedback. We’re glad to know you enjoyed the rooms, views, food, and overall experience. It’s great to hear that you found our property suitable for families and worthy of recommendation. We look forward to welcoming you and your family again.

    5.0

    very nice

    vishal c.family with 1 kid

    Very nice and pleasant experience very nice hotel and staff is very cordial and and also professional

    Travel Month: Aug 2025

    Room: Deluxe Room With Balcony

    Hotel Hillview has replied on Tue Aug 19 17:30:28 IST 2025

    Thank you for your kind words. We’re delighted to know you had a pleasant experience and appreciated our hotel as well as the cordial and professional staff. We look forward to welcoming you again soon.

    2.0

    Very average stay

    dhanya m.family

    Very congested room with very less space to store your luggage. Location is good, is very near to the bus stand. We had to remind them to recharge tata sky though they did very quickly. Hardly u get to watch DD channels, nothing else was available to watch. Hot water was not available after multiple reminders. Overall worst experience

    Travel Month: Jul 2025

    Room: STANDARD ROOM

    Hotel Hillview has replied on Tue Aug 19 17:30:12 IST 2025

    Thank you for sharing your detailed feedback. We’re glad you found the location convenient, but we sincerely regret that the room space, TV service, and hot water availability did not meet your expectations. Your comments are very important to us, and we will address these issues with our team to improve the overall guest experience. We apologize for the inconvenience caused and hope to have the opportunity to serve you better in the future.

    5.0

    excellent

    mohammed h.family with 1 kid

    superb experience , view site from windows is good , hospitality is very good , good facilities to driv superb experience , view site from windows is good , hospitality is very good , good facilities to driver

    Travel Month: Jul 2025

    Room: STANDARD ROOM

    Hotel Hillview has replied on Tue Aug 19 17:29:38 IST 2025

    Thank you for sharing your feedback. We’re delighted to know you had a superb experience, enjoyed the views, and appreciated our hospitality and facilities. We look forward to welcoming you again for another pleasant stay.

    5.0

    Excellent Stay

    dilip k.family with 1 kid

    Staff are well behaved and supportive. The location is also very good. But if you are a vegetarian then avoid the food. other than this for me it's 9 out of 10.

    Travel Month: Jun 2025

    Room: Deluxe Room With Balcony

    Hotel Hillview has replied on Thu Jul 10 16:40:04 IST 2025

    Thank you for your valuable feedback! We're happy to hear that you appreciated our staff and location. We also appreciate your honest comments about the vegetarian food options and will take them into consideration to improve our menu. We’re glad overall you had a great experience and look forward to welcoming you back!

    5.0

    A rainy holiday

    denzil f.family with 2 kids

    The rooms are clean and well-maintained, with comfortable beds and modern decor. The staff is exceptionally friendly and helpful, going above and beyond to ensure a pleasant stay. The breakfast buffet is delicious and offers a wide variety of options. Overall, I highly recommend this hotel for its location, amenities, and excellent service

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room With Balcony

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    Hotel Hillview

    Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the clean, well-maintained rooms, comfortable beds, and modern decor. It's especially rewarding to know our staff made a positive impact on your stay—we'll be sure to share your kind words with them. We're also glad you enjoyed the breakfast buffet and variety of options. Your recommendation truly means a lot to us, and we look forward to welcoming you back again soon!

    4.0

    Good Stay

    paramanandan k.

    Overall stay is good. Located on the main road itself. But food is too costly. Except food all other is excellent

    Travel Month: May 2025

    Room: STANDARD ROOM

    Hotel Hillview has replied on Thu Jul 10 16:38:31 IST 2025

    Thank you for your feedback! We're happy to hear that you had a good overall stay and appreciated our convenient location and services. We understand your concern about the food pricing and will certainly take it into consideration as we work to improve our offerings. We hope to welcome you back again soon!

    1.0

    Terrible Stay

    sarada g.family

    Very small room. The telephone inside the room was just a showpiece. It didn't function at all for two days. No care was taken to fix it. Food was horrible and overpriced. Was forced to eat outside. I shall never recommend this hotel to anyone. The money taken wasn't worth it. Very disappointed

    Travel Month: May 2025

    Room: Deluxe Room With Balcony

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    Hotel Hillview has replied on Thu Jul 10 16:38:02 IST 2025

    We're truly sorry to hear about your disappointing experience with us. Please accept our sincere apologies for the inconvenience caused by the non-functional telephone and for the issues you faced with our food service. Your feedback is very important, and we’re taking it seriously. We understand how frustrating it must have been to face these challenges during your stay, and we're already looking into what went wrong so we can address these concerns and ensure they don't happen again.

    4.0

    average stay

    bhargava s.family with 1 kid

    we travelled as family. the hotel was very reachable and good welcoming the following are the things which was missing 1 no 24 hrs hot water it's only 6 to 10 on morning and evening.those who are travelling from other parts directly will have to face the hot water issue. 2 through it was a buffet breakfast and same routine breakfast no kerala authentic breakfast was not available.m3nunis also not so much intresting. we have to explore other good options from next da below are the advantages of the hotel 1 easily reachable to the hotel 2 good hill view includes balcony 3 good house keeping staff especially the lady from Darjeeling who really take care of the tourists.

    Travel Month: May 2025

    Room: Deluxe Room With Balcony

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    Hotel Hillview

    Thank you for sharing your experience with us. We're glad to hear that you found the hotel easily reachable, enjoyed the hill views from the balcony, and appreciated the efforts of our housekeeping staff—especially the kind words about our team member from Darjeeling, which we'll be sure to pass along. We also sincerely appreciate your honest feedback regarding the hot water timings and breakfast variety. Your suggestions are valuable, and we'll definitely review them with our team to improve the overall guest experience. Offering more authentic Kerala dishes and flexibility for early or late arrivals is something we'll certainly look into. Thank you once again for staying with us. We hope to have the opportunity to serve you even better during your next visit!

    5.0

    Excellent Stay

    manish k.family with 1 kid

    We stayed here for 1 night. To summarise - FANTASTIC STAY. Location- Great location, right on the main road. All local autos buses pass through here which can be used to go to nearby central market town. Checkin was smooth. Served welcome drink also. Luggage assistance was given. Room- beautiful room, very clean, had a great view of small hills with tea plantation, a small stream and a small river behind the hotel. Bathroom- very clean, had hot water and toiletries. SERVICE- Very friendly, helpful, prompt, flexible. All Staff is great. Gave contact of Local travel agent for sightseeing. Overall the hotel had high levels of hygiene even in the common areas. In the corridors they have rare old photos of Munnar from the British era which was quite unique and interesting. Overall would certainly recommend this place

    Travel Month: May 2025

    Room: Deluxe Room With Balcony

    Hotel Hillview

    Thank you so much for sharing such a detailed and glowing review! We're truly delighted to hear that you had a fantastic stay with us. It's wonderful to know you enjoyed our convenient location, smooth check-in, and thoughtful touches like the welcome drink and luggage assistance. We’re especially happy that you found the room and bathroom clean and comfortable, and that you appreciated the scenic views and unique historical touches in our corridors. Our team works hard to ensure a high standard of service and hygiene, and it's great to see that reflected in your experience. Thank you once again for choosing to stay with us—we’d be thrilled to welcome you back on your next visit to Munnar!

    5.0

    Review of Hotel Hillview, Munnar

    karthik v.family with 1 kid

    Review of Hotel Hillview, Munnar - Rooms are super spacious and comfortable with all the amenities like Hot water, Intercom, Wifi, A big Parking space, Room service, Housekeeping etc. This is my stay for the second time with my family. The first time we went on a group tour and 50 to 60 people stayed here as families. The hotel staff and the management are very friendly and helpful. They even arrange a taxi or jeep for sight seeing if requested. The only thing the Hotel has to improve is the restaurant. Complementary breakfast taste is fine with limited options. However, if we try dinner at the restaurant, the prices are a little bit expensive. But, basic options like an idly or rice and rasam are absent for the kids and elderly. Also, they take so much time even up to 50 minutes for serving a simple dish such as Dal fry. Since the hotel also is 1 to 2 kms away from the main Munnar town, if people opt for dinner at the restaurant the serving time and prices are the only concern. Apart from the restaurant part which is a bit of a downer, the hotel is an excellent choice for families and couples.

    Travel Month: May 2025

    Room: Deluxe Room With Balcony

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    Hotel Hillview

    Thank you so much for your detailed and thoughtful review of Hotel Hillview, Munnar! We're delighted to hear that you and your family had a comfortable stay and appreciated the spacious rooms, amenities, and the hospitality of our staff and management. It means a lot to us that this is your second visit, and we're grateful for your continued trust. We sincerely appreciate your constructive feedback regarding the restaurant. We're actively working to improve our menu options—especially for kids and elderly guests—and reduce serving times. Your comments about pricing and the need for more basic dishes like idly, rice, and rasam are well taken and will be shared with our culinary team for immediate consideration. Thank you once again for staying with us and for helping us improve. We hope to welcome you and your family back for an even better experience next time!

    5.0

    great stay

    susmita m.couple

    The stay was really great, beautiful room and view and great food. The staff were very responsive . Had a pleasant experience

    Travel Month: May 2025

    Room: Hillview Suite With Balcony

    Hotel Hillview has replied on Thu Jul 10 16:34:39 IST 2025

    hank you so much for your kind words! We're delighted to hear that you enjoyed your stay, the beautiful room and view, as well as the food. It's wonderful to know our staff's responsiveness helped make your experience pleasant. We truly appreciate your feedback and look forward to welcoming you again soon!

    5.0

    Excellent Stay

    abdul w.family with 1 kid

    really stay was excellent and room service was above par but food cost a bit expensive but overall experience was very Good

    Travel Month: Apr 2025

    Room: Deluxe Room With Balcony

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    Hotel Hillview has replied on Thu Jul 10 16:34:19 IST 2025

    Thank you for your great feedback! We're thrilled to hear that your stay was excellent and that you enjoyed our room service. We appreciate your comments on the food pricing and will certainly take it into consideration. Overall, we're glad you had a very good experience and hope to welcome you back again soon!

    4.0

    Good Stay

    ananth r.couple

    Good and Elegant Hotel... Good customer service also... only food cost is high

    Travel Month: Apr 2025

    Room: Deluxe Room With Balcony

    Hotel Hillview

    Thank you for your kind words! We're glad you enjoyed the elegance of the hotel and the customer service provided by our team. We appreciate your feedback regarding the food pricing and will certainly take it into consideration. Looking forward to welcoming you again soon!

    5.0

    Hotel Hill View is a nice place to stay. Good car parking. Neat restaurant

    putrevu s.couple

    Excellent location. Tasty food. Good customer service. Friendly staff. Beautiful experience. We enjoyed our stay.

    Travel Month: Apr 2025

    Room: Premium Room

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    Hotel Hillview has replied on Tue Apr 15 16:38:13 IST 2025

    Thank you so much for your kind words! We're thrilled to hear you enjoyed the location, food, and hospitality. It was a pleasure having you with us, and we’re so glad your stay was a beautiful experience. Looking forward to welcoming you again soon!

    5.0

    Excellent Stay

    sunil k.loyalty-iconcouple

    Beautiful hill view and supporting staff. Hotel location near to city centre and hotel is well maintained and professionally managed.

    Travel Month: Mar 2025

    Room: Premium Room

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    Hotel Hillview has replied on Thu Apr 03 12:21:17 IST 2025

    Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed the beautiful hill view, our supportive staff, and the convenient location near the city center. It's also great to know that you found the hotel well-maintained and professionally managed. We truly appreciate your kind words and hope to welcome you back for another memorable stay.

    3.0

    2-3 star property

    sourav g.loyalty-iconfamily

    Not a 4 star property at all. Only 3 items in breakfast menu. Corridor were stinking. Though location is quite good.

    Travel Month: Dec 2024

    Room: Deluxe Room With Balcony

    4.0

    Vacation,couple sta

    mohamed a.couple

    we stayed in hill view for 2 nights..Room Quality is excellent with well maintained and clean wash room.Hotel is just walkable distance from bus station and restaurants..

    Travel Month: Dec 2024

    Room: Premium Room

    4.0

    Good Stay

    mayank.

    Excellent budget stay in the centre of city. Very good

    Travel Month: Nov 2024

    Room: Deluxe Room With Balcony

    5.0

    Nice hotel to stay for family

    bidyut d.family

    Hillview munnar is a nice hotel to stay for family. I stayed there for 2 days in october'24 with my family. The hotel is well decorated and neatly maintained. The foods served were delicious. It is closely located to main market. The surroundings of the property is nice as tea gardens on hills can be viewed from balcony. The sevice was not too good as i called upon phone for service on the last night but no one turned up. The tariff of the hotel is high.

    Travel Month: Oct 2024

    Room: Deluxe Room With Balcony

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