Select CheckIn Date

-

Select CheckOut Date

Select a valid date

October  25
Su
Mo
Tu
We
Th
Fr
Sa
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November  25
Su
Mo
Tu
We
Th
Fr
Sa
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6

You are booking hotel for more than 30 days

Review Of HOTEL EASTERN PLAZA0123401234

Kaikhali, Kolkata | 4.9 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    1564 Ratings

    excellent
    20%
    very good
    29%
    average
    23%
    poor
    13%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 4
    • 5
    • 4
    • 3
    • 2
    • 4
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness3.5
    • Room3.4
    • Food3.1
    • Hospitality3.4
    • Value For Money3.4
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property boasts a great location close to the airport, making it convenient for travelers. Guests appreciate the courteous staff and decent food options at affordable prices. However, reviews highlight significant cleanliness issues, with many noting dirty rooms and bathrooms. Room sizes are often described as small, and maintenance seems to be neglected. Some guests experienced rude service at the reception, impacting overall satisfaction. Despite the positives, many express disappointment in the service quality and overall upkeep.

    Sort by:

    Positive first
    1.0

    very poor

    ningthoujam d.solo

    room price was so high..and room was so dirty...food also order paratha serve puri. I think bathroom has also long time not yet cleaning.. so cockroach available☹️

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    HOTEL EASTERN PLAZA

    Thank you for sharing your feedback. I sincerely apologize for the inconvenience and discomfort you experienced during your stay. What you described regarding the cleanliness of the room and bathroom, as well as the food service mix-up, is completely unacceptable and does not reflect the standards we strive to maintain. Please rest assured that I have already addressed this matter with our housekeeping and kitchen teams to ensure such issues do not happen again. Cleanliness and guest satisfaction are our top priorities, and I am truly sorry we failed to meet your expectations. please visit again.hope better served next time

    5.0

    Excellent Stay

    kalpes p.

    The hotel is very good. Cleanliness is also very good. The staff is also very good.

    Travel Month: Jun 2025

    Room: Deluxe Double Room

    5.0

    decent stay for the price

    nagrajan d.family

    The hotel is in good location neat and clean. We stayed only for few hours of transit. Out side food not allowed

    Travel Month: Apr 2025

    Room: Deluxe Double Room

    HOTEL EASTERN PLAZA has replied on Tue May 20 12:36:28 IST 2025

    Thanks for your kind feedback hope better served next time...please visit again

    5.0

    Awesome

    vishal k.solo

    Location of d hotel is too good and food are tasty and service is too good , every one is well deserving

    Travel Month: Mar 2025

    Room: Deluxe Double Room

    HOTEL EASTERN PLAZA has replied on Tue May 20 12:36:47 IST 2025

    Thanks for your kind feedback hope better served next time...please visit again

    1.0

    Terrible Stay

    amol b.business

    Hotel Review: Disappointing Stay Due to Poor Cleanliness and Lighting I recently stayed at this hotel and was quite disappointed with the experience. The biggest issue was the lack of proper lighting in the room, which made it feel dim and uncomfortable. Additionally, the bedsheets and rug were clearly not washed properly, and there was a noticeable dirt smell in the room, making the stay quite unpleasant. I checked out immediately after 2 hours. Cleanliness is a basic expectation in any hotel, and unfortunately, this place did not meet that standard. I would not recommend staying here unless these issues are addressed.

    Travel Month: Feb 2025

    Room: Deluxe Double Room

    2.0

    Poor Stay

    bhupati k.solo

    I'm in deluxe room Thier is no telephone and water problem in bathroom and AC not working sounds like generater, breakfast also given after 9.15am

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Deluxe Double Room

    1.0

    Pathetic

    neetu n.couple

    The worst stay ever. The staff are rude, arrogant and untrained. The bathroom shower leaked throughout our stay, toilet seat has algae marks, and even the ceiling was damped! upon arrival we were given the room we chose then made to shift to other room. An hour later they again asked us to shift to other room after we had already settled in. At night we asked for hot water in a jug with glass but was denied saying they did not have jug in the hotel and gave us boiling tap water in plastic bottle!

    Travel Month: Jan 2025

    Room: Deluxe Double Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    rahul s.

    Ok. The rooms were not upto the mark, bathroom had water constantly running. Room condition was not good. Not worth the money

    Travel Month: Dec 2024

    Room: Super Deluxe Double Room

    5.0

    Very pleasant and home like stay

    subhajit m.loyalty-iconfamily

    Found it via mmt. Check in was very smooth with kakuli ghosh. Staffs were very polite and helpful especially amal. Room was spacious, clean and well maintained.

    Travel Month: Nov 2024 (6-Night Stay)

    Room: Super Deluxe Double Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    sandipan d.

    Dirty bed. Unwashed bedsheets. Broken wash basin. No water supply. Dirty bathroom

    Travel Month: Nov 2024

    Room: Deluxe Double Room

    2.0

    Not good

    raju c.business

    Service is very poor. Bathroom very poor(broken mixer tap & geyser not work. Food quality good & location good. 1st time ac not working, after complaint then ac problem solved.

    Travel Month: Nov 2024

    Room: Deluxe Double Room

    5.0

    Excellent Stay

    koushik k.loyalty-iconsolo

    great place to stay with lovely location , near to the airport, restaurant nearby, on the main road.

    Travel Month: Nov 2024

    Room: Deluxe Double Room (Hourly)

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    swarup s.couple

    One of the best hotel. Safe for couples and clean and calm environment and also food qualitys are good

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    5.0

    Excellent Stay

    nikhil d.couple

    Location near airport, good staff & good service, good amenities obviously, comfort stay. Hygienic net & clean.

    Travel Month: Nov 2024

    Room: Deluxe Double Room

    1.0

    Worst experience

    subrata s.business

    It was low budget lodge type hotel, room was clean but there was cockroaches in the room, ac, tv remote does not work. You will get water if asked only. Washroom was dusty. Room lights were unserviceable. Delay in service due to shortage of staff. Location is good. Lastly it is a mirage (morichika) not actual. Not at all up to the mark.

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    susmith b.group

    One of the worst experiences ever. The room conditions was very uncomfortable. Cockroaches are in the room. Bathroom is also was in pathetic condition

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    4.0

    Bharbhuyan

    bhargav s.business

    Food is excellent. Staff is courteous. Bathroom needs improvement. Property needs renovation. Property is clean and good as our homes but it is not glam or gorgeous.

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    bhargav s.family

    Food is excellent, amenities in bathroom are poor. No soap dish in bathroom to keep the soap. Property needs renovation.

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent service

    ravi t.family

    Hotel is located in tegoria. It was a pleasant stay. Hotel staff were very cooperative and service was excellent.

    Travel Month: Sep 2024

    Room: Deluxe Double Room

    3.0

    Services & food management

    parveen k.business

    Service are not good but it appreciates you to making good services, hotel staff member are good, room is al

    Travel Month: Sep 2024 (7-Night Stay)

    Room: Deluxe Double Room

    • user photos
    • user photos

    HOTEL EASTERN PLAZA has replied on Wed Sep 25 19:51:57 IST 2024

    THANKS FOR YOUR KIND FEEDBACK.WE WILL TRY TO PROVIDE THE BEST SERVICE NEXT TIME.

    Areas in Kolkata

    Reviews of other Kolkata Hotels

    Show More

    Five Star Properties in Kolkata

    Hyatt Regency Kolkata

    0 1 2 3 4 0 1 2 3 4

    ₹ 7,400

    Per Night

    Salt Lake City

    Roychak

    New Town

    Bow Barracks

    Top Searched hotels nearby Kolkata

    The Rajbari Bawali

    0 1 2 3 0 1 2 3 4

    ₹ 17,438

    Per Night

    Raypur

    Uluberia

    Hotel Sonar Bangla, Taki

    0 1 2 3 0 1 2 3 4

    ₹ 10,000

    Per Night

    Taki

    Roychak

    HOTEL EXPRESS INN

    0 1 2 3 0 1 2 3 4

    ₹ 3,429

    Per Night

    Dhulagori

    Basirat

    Hotel O Green Eco Space

    0 1 2 3 0 1 2 3 4

    ₹ 1,400

    Per Night

    Bansberia

    Similar Star Rating Hotel in Kolkata

    Fern Inn

    0 1 2 0 1 2 3 4

    ₹ 3,548

    Per Night

    Gariahat

    Dum Dum

    Regenta Inn Larica

    0 1 2 0 1 2 3 4

    ₹ 4,472

    Per Night

    Chinar Park

    Elgin

    Beliaghata

    HOTEL SEVENTY SEVEN

    0 1 2 0 1 2 3 4

    ₹ 3,609

    Per Night

    South Dum Dum

    Broadway Hotel

    0 1 2 0 1 2 3 4

    ₹ 2,043

    Per Night

    New Market Area

    Similar Property Type in Kolkata

    Hotel O ROYAL INN

    0 1 2 0 1 2 3 4

    ₹ 1,972

    Per Night

    Kasba

    Central Guest House

    0 -1 0 1 2 3 4

    ₹ 1,600

    Per Night

    Bow Barracks

    Reliable Inn

    0 -1 0 1 2 3 4

    ₹ 2,664

    Per Night

    Ballygunge

    Tangra

    Super Hotel O Mahal

    0 1 2 0 1 2 3 4

    ₹ 1,650

    Per Night

    Kalyani

    Hotel Blue Bird

    0 0 1 2 3 4

    ₹ 1,747

    Per Night

    Salt Lake City

    Salt Lake City