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Review Of HOTEL EASTERN PLAZA0123401234

Kaikhali, Kolkata | 4.9 km drive to Netaji Subhash Chandra Bose Airport

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.3
    Good

    1557 Ratings

    excellent
    20%
    very good
    29%
    average
    23%
    poor
    13%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 5
    • 5
    • 2
    • 2
    • 5
    • 4
    • 1

    Rating Categories

    • Location4.1
    • Cleanliness3.5
    • Room3.4
    • Food3.1
    • Hospitality3.4
    • Value For Money3.4
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    Reviews Summary

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    The property boasts a great location close to the airport, making it convenient for travelers. Guests appreciate the courteous staff and decent food options at affordable prices. However, reviews highlight significant cleanliness issues, with many noting dirty rooms and bathrooms. Room sizes are often described as small, and maintenance seems to be neglected. Some guests experienced rude service at the reception, impacting overall satisfaction. Despite the positives, many express disappointment in the service quality and overall upkeep.

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