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Kaikhali, Kolkata | 3.9 km drive to Netaji Subhash Chandra Bose Airport
234 Ratings
Last 10 Customer Ratings (Latest First)
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Terrible Stay
Unhygienic, broken taps, linens were soiled, none to attend at the lobby. Room size got filled with the bed & leaving no space. Room was stinky & entire hotel had cigarettes smell. Nothing left to write a word of praise 🥺
Room: Economy Room
Treebo Hoops - Airport, Vip Road has replied on Sat Sep 20 12:56:31 IST 2025
Dear PARIJNAN TRAVELS, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concern highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Average Stay
Bathroom fittings were not good . Inside room not clean properly. cocrogges,insects all over room and bathroom
Room: Deluxe Room With Mini Fridge
Treebo Hoops - Airport, Vip Road has replied on Sat Aug 23 12:06:35 IST 2025
Dear Kh Monirul Haque, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Very poor
The service is very poor. There is no response. There is a heavy noise on my room's roof. I requested them. There are simple answers. Work is going on above the floor. We can't help. It is nighttime time but no solution. My room electricity gone. No one in reception to help. I checked around 9 PM to relax and take an early morning flight.
Room: Economy Room With Mini Fridge
Treebo Hoops - Airport, Vip Road has replied on Sat Aug 16 15:25:40 IST 2025
Dear Rajesh Sinha, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Terrible Stay
Room is too small and full of cockroaches....extra money was asked to pay during checkout . The hotel does not follow the policies of Make My Trip...Their behavior was horrible and further will never go for such hotel.
Room: Standard Room With Mini Fridge
Treebo Hoops - Airport, Vip Road has replied on Sat Aug 16 15:24:38 IST 2025
Dear Srijita Mukherjee, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
The The Best Hotel with Beautiful Nature of Staffs
Second time Best Hotel of Treebo I never ever stayed before in any other like this. I will not stay in any other hotels other than Treebo. Complement breakfast is super with choice. The behaviour of the staffs was very very appreciable from receiving to send off.
Room: Economy Room With Mini Fridge
Treebo Hoops - Airport, Vip Road has replied on Sat Aug 09 14:09:55 IST 2025
Dear DR. MUNIYAN SUNDARARAJAN, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the breakfast. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures
Damage room, poor serv
Damage room given , even after requesting to change they said no room available. After meeting when I returned I saw the room is not cleared. After so many requests they changed my room. Today morning I waited 20 minutes to get the bill. So many times I call them but they don't bother to receive the call.
Room: Economy Room With Mini Fridge
Treebo Hoops - Airport, Vip Road has replied on Fri Aug 01 18:27:19 IST 2025
Dear ratan Dey, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Not upto the standard
The hotel was unhygienic not upto the standard according to the tariff. The dining area was not cleaned and full of flies
Room: Economy Room With Mini Fridge
Treebo Hoops - Airport, Vip Road has replied on Tue Mar 18 17:36:04 IST 2025
Dear Guest I'm very sorry to hear about your experience. We take hygiene very seriously and I apologize that we didn't meet expectations. We'll be looking into the cleanliness of our dining area and addressing the fly problem immediately. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Poor Stay
coupleRoom was a little bit smaller. Bedsheets were having stains. Even after request to change the bedsheets. Not changed. Geyser was non-functional. No shower gel / soap in the bathroom
Room: Deluxe Room
Treebo Hoops - Airport, Vip Road has replied on Tue Mar 18 17:36:09 IST 2025
Dear Guest I'm truly sorry for the inconvenience caused. I apologize for the small room and issue with the bedsheets, these matters are typically dealt with promptly. I shall investigate why this wasn't resolved. Acknowledging the issues with the faulty geyser and absent bathroom amenities, immediate measures will be taken to rectify these. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Poor Stay
The hotel was very ordinary and untidy
Room: Standard Room
Treebo Hoops - Airport, Vip Road has replied on Tue Mar 18 17:36:13 IST 2025
Dear Guest We're very sorry your experience did not live up to expectations. We appreciate your feedback regarding the tidiness and will work hard to improve these aspects. We hope you will give us another chance in the future. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Good Stay
Room was economical based on price but the ambience needs to be improved. The restaurant was a bit unhygienic. The location wise hotel is very near to the airport. So, for location i would rate it excellent.
Room: Economy Single Room
Treebo Hoops - Airport, Vip Road has replied on Sun Dec 15 20:39:13 IST 2024
Dear Rohit, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Poor Stay
businessVery congested room no space was there. Only bed size space is there. Avoid booking here. More options are there with mmt
Room: Economy Single Room
Treebo Hoops - Airport, Vip Road has replied on Fri Oct 25 13:46:55 IST 2024
Dear Guest We're sincerely sorry to hear about your experience. Our main goal is to ensure the comfort of our guests and we regret falling short. Your feedback will guide our steps towards improving our room space. Please accept our apologies. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Poor Stay
Room and bathroom not clean, no toiletries in bathroom. Mosquitoes in room. Staff with zero cooperation. Highly overpriced.
Room: Economy Room
Treebo Hoops - Airport, Vip Road has replied on Fri Aug 02 09:15:28 IST 2024
Dear Guest I'm truly sorry for the issues you experienced. Your feedback on cleanliness, toiletries, and personnel is taken seriously. I deeply regret the inconvenience caused by mosquitoes. We'll address all concerns - improvements are a priority. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Poor in every thing
Bad smell, room service, & cost of every thing even cost of one bottle of water is also very high. Overall very bad experience
Room: Standard Room
Treebo Hoops - Airport, Vip Road has replied on Sat Jun 22 18:15:24 IST 2024
Dear Guest We're deeply sorry for your experience and understand your concerns. We don’t usually get a complaint about smells and high prices. Rest assured, we will investigate these issues and make necessary improvements. We are truly sorry. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Terrible Stay
businessExtremely bad experience. Rooms are too small. Bathroom and rooms not cleaned properly. Bathroom was stinking. Breakfast was of very poor quality. Not at all worth for money.
Room: Economy Room
Treebo Hoops - Airport, Vip Road has replied on Tue Jun 18 00:15:13 IST 2024
Dear Guest We're genuinely sorry to read about your experience. Our aim is to offer clean, comfortable rooms and it seems we've missed the mark. We're addressing your concerns about cleanliness and the quality of breakfast. Your feedback is appreciated, and we hope to ameliorate our services. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
bad experience,
room size is too small,no facilities like room service, food,any toiletries...so,one word bad..I do not prefer any one this hotel
Room: Economy Room
Treebo Hoops - Airport, Vip Road has replied on Tue Jun 18 00:15:22 IST 2024
Dear Guest I'm truly sorry to hear about your experience. We strive for comfort and impeccable service, your feedback highlights areas we need to work on, specifically room size, room service, food and toiletries. I assure you we will take immediate action to improve. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Poor Stay
Washroom poor cleanness, poor breakfast arrangement, it is not a hotel it is a guest house.
Room: Deluxe room
Treebo Hoops - Airport, Vip Road has replied on Wed May 22 12:15:20 IST 2024
Dear Guest We apologize for the inconvenience. We recognize that cleanliness and breakfast should be of the highest standards. We will treat your feedback seriously and strive to improve. We're thankful for your patience and understanding. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Treebo trend hoops airpo
familyFacilities at the hotel are good, staff behaviour and maintenance is good. Not much variety in breakfast. Need to be improved.
Room: Standard Room
Treebo Hoops - Airport, Vip Road has replied on Mon May 20 12:15:35 IST 2024
Dear Guest Thank you for appreciating our facilities, staff and maintenance. We take pride in our services. However, we regret your dissatisfaction regarding breakfast. We are taking immediate steps to improve it. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Average Stay
Room was not clean and hygiene not maintained. Breakfast timing is 8. 30am onwards. Not good for traveller's on work. Location of the hotel is not good.
Room: Economy Room
Treebo Hoops - Airport, Vip Road has replied on Mon May 13 21:18:07 IST 2024
Dear Guest We appreciate your feedback. We apologize for the less-than-satisfactory cleanliness, efforts are being made to rectify this issue. We've noted your concern about breakfast timings and will look into it for our guests who need to start their day early. Regarding the location, we value your opinion and will try to improve where we can. Your comments help us do better. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Great stay
Overall good stay. Staff cooperative. N offers good hospitality. Allowed me early check in as i reached early.
Room: Economy Room
Treebo Hoops - Airport, Vip Road has replied on Mon May 13 21:18:11 IST 2024
Dear Guest We truly value your feedback and are glad that your stay was comfortable. Our team is pleased with your recognition of their efforts to provide good hospitality. We always strive for flexibility to ensure guest convenience. Thank you for acknowledging our services! Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
Poor Stay
The cleanliness was bad. The sheets were dirty and we had to inform them to change it. The rooms were not as shown in the picture.
Room: Standard Room
Treebo Hoops - Airport, Vip Road has replied on Mon May 13 21:16:11 IST 2024
Dear Guest I'm incredibly sorry for the issues you've faced. It's our goal to deliver immaculate rooms and we apologize for falling short. We will work diligently to ensure cleanliness standards are upheld and our rooms match the representation in pictures. I deeply regret the inconvenience. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport
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