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Review Of Treebo Hoops - Airport, Vip Road

Kaikhali, Kolkata | 3.9 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

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    • couple
    • solo
    • business
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    3.1
    Good

    234 Ratings

    excellent
    21%
    very good
    22%
    average
    22%
    poor
    19%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 1
    • 3
    • 5
    • 2
    • 1
    • 2
    • 1
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness2.9
    • Food3.2
    • Value For Money3.1
    • Facilities3.1
    • Security3.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Unhygienic conditions reported with dirty linens and persistent cigarette smells.
    • Staff behavior varied, with some guests appreciating their cooperation while others faced poor service.
    • Room sizes found too small, lacking basic amenities and cleanliness.
    • Location is convenient for airport access, but overall quality does not meet expectations.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    parijnan t.couple

    Unhygienic, broken taps, linens were soiled, none to attend at the lobby. Room size got filled with the bed & leaving no space. Room was stinky & entire hotel had cigarettes smell. Nothing left to write a word of praise 🥺

    Travel Month: Sep 2025

    Room: Economy Room

    Treebo Hoops - Airport, Vip Road has replied on Sat Sep 20 12:56:31 IST 2025

    Dear PARIJNAN TRAVELS, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concern highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    3.0

    Average Stay

    kh m.solo

    Bathroom fittings were not good . Inside room not clean properly. cocrogges,insects all over room and bathroom

    Travel Month: Aug 2025

    Room: Deluxe Room With Mini Fridge

    Treebo Hoops - Airport, Vip Road has replied on Sat Aug 23 12:06:35 IST 2025

    Dear Kh Monirul Haque, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    1.0

    Very poor

    rajesh.solo

    The service is very poor. There is no response. There is a heavy noise on my room's roof. I requested them. There are simple answers. Work is going on above the floor. We can't help. It is nighttime time but no solution. My room electricity gone. No one in reception to help. I checked around 9 PM to relax and take an early morning flight.

    Travel Month: Aug 2025

    Room: Economy Room With Mini Fridge

    Treebo Hoops - Airport, Vip Road has replied on Sat Aug 16 15:25:40 IST 2025

    Dear Rajesh Sinha, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    1.0

    Terrible Stay

    srijita m.couple

    Room is too small and full of cockroaches....extra money was asked to pay during checkout . The hotel does not follow the policies of Make My Trip...Their behavior was horrible and further will never go for such hotel.

    Travel Month: Aug 2025

    Room: Standard Room With Mini Fridge

    Treebo Hoops - Airport, Vip Road has replied on Sat Aug 16 15:24:38 IST 2025

    Dear Srijita Mukherjee, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    5.0

    The The Best Hotel with Beautiful Nature of Staffs

    dr. m.couple

    Second time Best Hotel of Treebo I never ever stayed before in any other like this. I will not stay in any other hotels other than Treebo. Complement breakfast is super with choice. The behaviour of the staffs was very very appreciable from receiving to send off.

    Travel Month: Jul 2025

    Room: Economy Room With Mini Fridge

    Treebo Hoops - Airport, Vip Road has replied on Sat Aug 09 14:09:55 IST 2025

    Dear DR. MUNIYAN SUNDARARAJAN, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the breakfast. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures

    2.0

    Damage room, poor serv

    ratan d.business

    Damage room given , even after requesting to change they said no room available. After meeting when I returned I saw the room is not cleared. After so many requests they changed my room. Today morning I waited 20 minutes to get the bill. So many times I call them but they don't bother to receive the call.

    Travel Month: Jul 2025

    Room: Economy Room With Mini Fridge

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    Treebo Hoops - Airport, Vip Road has replied on Fri Aug 01 18:27:19 IST 2025

    Dear ratan Dey, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    2.0

    Not upto the standard

    sauvik k.family

    The hotel was unhygienic not upto the standard according to the tariff. The dining area was not cleaned and full of flies

    Travel Month: Feb 2025

    Room: Economy Room With Mini Fridge

    Treebo Hoops - Airport, Vip Road has replied on Tue Mar 18 17:36:04 IST 2025

    Dear Guest I'm very sorry to hear about your experience. We take hygiene very seriously and I apologize that we didn't meet expectations. We'll be looking into the cleanliness of our dining area and addressing the fly problem immediately. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    2.0

    Poor Stay

    narayan p.loyalty-iconcouple

    Room was a little bit smaller. Bedsheets were having stains. Even after request to change the bedsheets. Not changed. Geyser was non-functional. No shower gel / soap in the bathroom

    Travel Month: Jan 2025

    Room: Deluxe Room

    Treebo Hoops - Airport, Vip Road has replied on Tue Mar 18 17:36:09 IST 2025

    Dear Guest I'm truly sorry for the inconvenience caused. I apologize for the small room and issue with the bedsheets, these matters are typically dealt with promptly. I shall investigate why this wasn't resolved. Acknowledging the issues with the faulty geyser and absent bathroom amenities, immediate measures will be taken to rectify these. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    2.0

    Poor Stay

    sohail a.

    The hotel was very ordinary and untidy

    Travel Month: Dec 2024

    Room: Standard Room

    Treebo Hoops - Airport, Vip Road has replied on Tue Mar 18 17:36:13 IST 2025

    Dear Guest We're very sorry your experience did not live up to expectations. We appreciate your feedback regarding the tidiness and will work hard to improve these aspects. We hope you will give us another chance in the future. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    4.0

    Good Stay

    rohit p.

    Room was economical based on price but the ambience needs to be improved. The restaurant was a bit unhygienic. The location wise hotel is very near to the airport. So, for location i would rate it excellent.

    Travel Month: Nov 2024

    Room: Economy Single Room

    Treebo Hoops - Airport, Vip Road has replied on Sun Dec 15 20:39:13 IST 2024

    Dear Rohit, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    2.0

    Poor Stay

    mahesh p.loyalty-iconbusiness

    Very congested room no space was there. Only bed size space is there. Avoid booking here. More options are there with mmt

    Travel Month: Oct 2024

    Room: Economy Single Room

    Treebo Hoops - Airport, Vip Road has replied on Fri Oct 25 13:46:55 IST 2024

    Dear Guest We're sincerely sorry to hear about your experience. Our main goal is to ensure the comfort of our guests and we regret falling short. Your feedback will guide our steps towards improving our room space. Please accept our apologies. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    2.0

    Poor Stay

    divik s.business

    Room and bathroom not clean, no toiletries in bathroom. Mosquitoes in room. Staff with zero cooperation. Highly overpriced.

    Travel Month: Jul 2024

    Room: Economy Room

    Treebo Hoops - Airport, Vip Road has replied on Fri Aug 02 09:15:28 IST 2024

    Dear Guest I'm truly sorry for the issues you experienced. Your feedback on cleanliness, toiletries, and personnel is taken seriously. I deeply regret the inconvenience caused by mosquitoes. We'll address all concerns - improvements are a priority. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    2.0

    Poor in every thing

    sanjeev k.business

    Bad smell, room service, & cost of every thing even cost of one bottle of water is also very high. Overall very bad experience

    Travel Month: Jun 2024

    Room: Standard Room

    Treebo Hoops - Airport, Vip Road has replied on Sat Jun 22 18:15:24 IST 2024

    Dear Guest We're deeply sorry for your experience and understand your concerns. We don’t usually get a complaint about smells and high prices. Rest assured, we will investigate these issues and make necessary improvements. We are truly sorry. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    1.0

    Terrible Stay

    arohi m.loyalty-iconbusiness

    Extremely bad experience. Rooms are too small. Bathroom and rooms not cleaned properly. Bathroom was stinking. Breakfast was of very poor quality. Not at all worth for money.

    Travel Month: Jun 2024

    Room: Economy Room

    Treebo Hoops - Airport, Vip Road has replied on Tue Jun 18 00:15:13 IST 2024

    Dear Guest We're genuinely sorry to read about your experience. Our aim is to offer clean, comfortable rooms and it seems we've missed the mark. We're addressing your concerns about cleanliness and the quality of breakfast. Your feedback is appreciated, and we hope to ameliorate our services. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    2.0

    bad experience,

    suman d.business

    room size is too small,no facilities like room service, food,any toiletries...so,one word bad..I do not prefer any one this hotel

    Travel Month: Jun 2024

    Room: Economy Room

    • user photos
    • user photos
    • user photos

    Treebo Hoops - Airport, Vip Road has replied on Tue Jun 18 00:15:22 IST 2024

    Dear Guest I'm truly sorry to hear about your experience. We strive for comfort and impeccable service, your feedback highlights areas we need to work on, specifically room size, room service, food and toiletries. I assure you we will take immediate action to improve. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    2.0

    Poor Stay

    girindra m.

    Washroom poor cleanness, poor breakfast arrangement, it is not a hotel it is a guest house.

    Travel Month: May 2024 (5-Night Stay)

    Room: Deluxe room

    Treebo Hoops - Airport, Vip Road has replied on Wed May 22 12:15:20 IST 2024

    Dear Guest We apologize for the inconvenience. We recognize that cleanliness and breakfast should be of the highest standards. We will treat your feedback seriously and strive to improve. We're thankful for your patience and understanding. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    4.0

    Treebo trend hoops airpo

    chandrasekhar l.loyalty-iconfamily

    Facilities at the hotel are good, staff behaviour and maintenance is good. Not much variety in breakfast. Need to be improved.

    Travel Month: May 2024

    Room: Standard Room

    Treebo Hoops - Airport, Vip Road has replied on Mon May 20 12:15:35 IST 2024

    Dear Guest Thank you for appreciating our facilities, staff and maintenance. We take pride in our services. However, we regret your dissatisfaction regarding breakfast. We are taking immediate steps to improve it. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    3.0

    Average Stay

    rajesh h.solo

    Room was not clean and hygiene not maintained. Breakfast timing is 8. 30am onwards. Not good for traveller's on work. Location of the hotel is not good.

    Travel Month: May 2024

    Room: Economy Room

    Treebo Hoops - Airport, Vip Road has replied on Mon May 13 21:18:07 IST 2024

    Dear Guest We appreciate your feedback. We apologize for the less-than-satisfactory cleanliness, efforts are being made to rectify this issue. We've noted your concern about breakfast timings and will look into it for our guests who need to start their day early. Regarding the location, we value your opinion and will try to improve where we can. Your comments help us do better. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    5.0

    Great stay

    manish b.solo

    Overall good stay. Staff cooperative. N offers good hospitality. Allowed me early check in as i reached early.

    Travel Month: Apr 2024

    Room: Economy Room

    Treebo Hoops - Airport, Vip Road has replied on Mon May 13 21:18:11 IST 2024

    Dear Guest We truly value your feedback and are glad that your stay was comfortable. Our team is pleased with your recognition of their efforts to provide good hospitality. We always strive for flexibility to ensure guest convenience. Thank you for acknowledging our services! Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

    2.0

    Poor Stay

    mathew.solo

    The cleanliness was bad. The sheets were dirty and we had to inform them to change it. The rooms were not as shown in the picture.

    Travel Month: Mar 2024

    Room: Standard Room

    Treebo Hoops - Airport, Vip Road has replied on Mon May 13 21:16:11 IST 2024

    Dear Guest I'm incredibly sorry for the issues you've faced. It's our goal to deliver immaculate rooms and we apologize for falling short. We will work diligently to ensure cleanliness standards are upheld and our rooms match the representation in pictures. I deeply regret the inconvenience. Best Regards, Hotel General Manager, Treebo Trend Hoops Airport

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