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Review Of Broadway Hotel0123401234

New Market Area, Kolkata | 790 m drive to Esplanade Metro, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    74 Ratings, 26 Reviews

    excellent
    22%
    very good
    22%
    average
    30%
    poor
    8%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 1
    • 4
    • 4
    • 3
    • 3
    • 2
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.1
    • Room2.8
    • Food3.4
    • Value For Money3.0
    • Facilities2.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property is centrally located, making it easily accessible. Guests appreciate the spacious rooms and the cleanliness of bathrooms. However, many highlight the need for refurbishing, citing outdated furniture and amenities. The reception area and service quality receive mixed reviews, with some guests finding staff behavior unprofessional. Food quality and variety are mentioned as average, with higher prices.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    manesh k.family

    Definitely not worth the money. The rooms are dirty, and the food is terrible. There are cobwebs in the reception area, giving the place a haunted vibe. I wonder why is it even listed in mmt.

    Travel Month: Oct 2024

    Room: Junior Suite Room

    1.0

    Bad experience

    sameer c.family

    When i entered the hotel with my 8 year old daughter i was asked to pay extra for 1 hour early check in 700- rs. All staff staring at us.

    Travel Month: Oct 2024

    Room: Junior Suite Room

    2.0

    A once-in-a-lifetime experience

    uttiya b.loyalty-iconsolo

    It is a one in a lifetime experience because no one in their right mind would do it again. Supremely overpriced for the squalid rooms and lack of amenities.

    Travel Month: Jul 2024

    Room: Standard AC Room

    2.0

    Poor Stay

    pawan g.solo

    Location of the property is excellent. Food is ordinary. Nothing worth mentioning. Amenities at the hotel is in very poor condition as the hotel is in very bad shape due to its old structure. Rooms are clean but overall condition is not in good shape. No proper lighting arrangement as there is no false ceiling in the room. No night lamps. Bathroom are clean but in very old model. Services are pathetic. No one on the floor to take your call. Phone in the room not working. For any work, you have to come down stairs at reception from your floor.

    Travel Month: Jul 2024

    Room: Standard AC Room

    • user photos
    • user photos
    • user photos
    1.0

    I am not recommend this hotel

    rajesh.business

    Very bad coustmer relationship very bad room service broad way need only bar service toilets are very bad

    Travel Month: Jul 2024 (4-Night Stay)

    Room: Standard AC Room

    1.0

    Terrible Stay

    mitesh d.loyalty-iconfamily

    Worst service. Cattle not provided. Hot water provided in morning that too dirty. Behavior of night duty person was so rude

    Travel Month: Jul 2024

    Room: Standard AC Room

    • user photos
    • user photos
    5.0

    Excellent Stay

    tamal k.loyalty-iconfamily

    It was very easy to find the property, food amenities and the staff all are well maintained by the property owner

    Travel Month: Mar 2024 (4-Night Stay)

    Room: Standard AC Room

    2.0

    average

    rajesh s.loyalty-iconbusiness

    nobody clean the room not provide towels and bath items but room is good responsible person are very useless 😒

    Travel Month: Feb 2024

    Room: Standard AC Room

    1.0

    Terrible Stay

    pushpendra s.

    It is very very bad, dirty n terrible and i did not stayed there. I checked in n after having seen room i checked out. Money went waste. Would you refund/adjust money paid by me for booking as i am very old customer otherwise i wi stop to use makemytrip. Please ask you e xecutive to talk.

    Travel Month: Feb 2024

    Room: Standard AC Room

    4.0

    Good Stay

    parvez a.loyalty-iconcouple

    I found this property through mmt. We had a good experience during our stay at broadway hotel. For us the old age of the hotel was a special attraction. The rooms are spacious, clean and comfortable. Howrah railway station, established markets and tourist places are also in close proximity to the property. Overall a satisfactory experience !

    Travel Month: Jan 2024 (4-Night Stay)

    Room: Standard AC Room

    4.0

    Good Stay

    mohan t.loyalty-iconbusiness

    Iconic old hotel with high ceilings. Nice comfy only drawback was the room was close to the road so high traffic volumes

    Travel Month: Jan 2024

    Room: Standard AC Room

    • user photos
    • user photos
    • user photos
    4.0

    Broadway hotel

    dipjyoti b.loyalty-iconbusiness

    Have always enjoyed staying in broadway and their service never disappoints. Rooms are always clean and proper

    Travel Month: Jan 2024

    Room: Standard AC Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    soham p.

    Nice and big rooms, nice view of central kolkata highrises. Location is very convenient as you can access metro services just across the hotel.

    Travel Month: Oct 2023

    Room: Standard AC Room

    4.0

    Good stuff to stay

    asish k.

    Location is super. Not & clean. Only problem is old model furniture, which need to be changed so far, other wise it is good to stay.

    Travel Month: Sep 2023

    Room: Standard AC Room

    3.0

    Average Stay

    nikhil p.loyalty-icon

    Spacious room, hindi speaking staff, clean, food is spicy and costly.

    Travel Month: May 2023 (4-Night Stay)

    Room: Standard AC Room

    3.0

    Average Stay

    kunal m.

    According to conditon ofroom room is very very costly. For the next time pl take care of rates in broadway hotel kolkata

    Travel Month: Feb 2023 (3-Night Stay)

    Room: Standard AC Room

    1.0

    Terrible Stay

    himanshu s.loyalty-icon

    Hotel ambiebce, location, attitude, services everything was pathetic. I will never recommend anyone to visit this hotel better u delete this hotel from your list.

    Travel Month: Dec 2022

    Room: Standard AC Room

    3.0

    Average Stay

    pawan g.business

    Location excellent, hygiene poor, safety not up to mark

    Travel Month: Oct 2022 (3-Night Stay)

    Room: Standard AC Room

    3.0

    Prime location

    ashok b.loyalty-iconcouple

    Hotel's central location is an advantage. Property needs refurbishing. Staff behaviour and service excellent. Food quality good, pricing needs revision downward.

    Travel Month: Dec 2021 (3-Night Stay)

    Room: Suite Non AC Room

    3.0

    Average Stay

    sunanda b.solo

    My room was above the kitchen and was noisy until 10 PM because of the exhaust. Otherwise it was clean and spacious with helpful staff. Would like to mention that since check-in time was at 2 PM and I had a workshop to attend during the day, I tried to check-in earlier with my luggage. But the young person at the reception insisted that I come at 2 PM to reserve me room. He said that I would lose my reservation if I arrived late.

    Travel Month: Mar 2020 (7-Night Stay)

    Room: Standard Non AC

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