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Review Of Hotel O Stay Hub Park Street

Bhowanipore, Kolkata | 2.3 km drive to Kalighat Kali Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    219 Ratings, 127 Reviews

    excellent
    29%
    very good
    27%
    average
    17%
    poor
    8%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 4
    • 5
    • 3
    • 3
    • 1
    • 3
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.5
    • Room3.7
    • Food2.8
    • Hospitality3.3
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property is in a great location, close to the metro and shopping areas, making it convenient for guests. People appreciate the friendly staff and clean rooms, despite concerns about hygiene in some bathrooms and inconsistent service. Breakfast quality and food options often receive negative remarks, and issues like delayed check-ins and water supply problems have been frequently mentioned.

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    Positive first
    1.0

    Bookin date from 27th jun e to 30th june2024

    pushpendra y.business

    I booked for 3 days via. Mm t therafter i gone for my work. When i returned to hotel in the evening, person sitting at reception informed me that your booking can't be accepted by hotel owner. I requested several times, but they haven't accepted. This, i was forced to checkout from the hotel. The same i informed to mm t and mm t advised me to do a booking in a different hotel and they will return the amount.

    Travel Month: Jun 2024

    Room: Classic

    3.0

    Low budget hotel

    swapnasarathi m.business

    It not a 3 star hotel, even not applicable for single star. If you have low budget then it is ok to stay
    They don’t have good food arrangements in their hotel, washroom not good

    Travel Month: Feb 2021

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Sat Mar 06 16:30:24 IST 2021

    Never meant to disappoint you, swapnasarathi mohapatra! we have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, james!

    1.0

    Complementary breakfast they refused to give

    priyanka k.family

    I have booked with complimentary breakfast but at hotel the refused to give even they have charged for breakfast also smallest rooms i have ever seen

    Travel Month: Feb 2021

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Sun Feb 07 11:30:16 IST 2021

    Hi priyanka kumari! we do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, james!

    3.0

    Just satisfied

    prabash b.solo

    Not bad but its ok. Should look after the washrooms in the room, need to be cleaned up properly location is perfect. Restaurant food is good.

    Travel Month: Jan 2021

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Thu Jan 28 19:30:20 IST 2021

    Thanks for your valuable time to write a review, prabash bhawry. We’ll strive to ensure your next stay with us is more comfortable and relaxing. Looking forward to welcoming you soon. Regards, james!

    5.0

    Location

    anshuman s.loyalty-iconcouple

    Near to metro and shopping bazaar

    Travel Month: Jan 2021 (9-Night Stay)

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Sun Jan 17 07:20:30 IST 2021

    Thanks for sharing your valuable feedback ans-human singh! hoping to make your next stay more fascinating to your further visits. Have a wonderful day! regards, navneet

    3.0

    Safety standards

    shubham c.solo

    No temperature checks, toiletaries included only soap, food was good.

    Travel Month: Jan 2021

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Fri Jan 15 13:00:18 IST 2021

    Sorry for the inconvenience, shubham choudhary. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, james!

    1.0

    Wrong name of hotel, wifi issues, low cleanliness

    samir k.family

    The name of hotel mentioned in the mm t app is different and run under some other name as "stayhub" it was a problem for me and my aged father to look for the hotel as no one knew about "hotel silver key" wifi was not working asked to rectify multiple times but they hardly seem to pay heed to it. The floors didnt seem clean and also the washroom was not clean and had long hair on the washroom floor. The towel provided were also dirty and had dirty patches on it.

    Travel Month: Dec 2020

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Mon Jan 04 17:00:18 IST 2021

    We are really sorry to disappoint you, samir karmakar! thank you for notifying us and we will surely be working for the better guest experience. Regards, james!

    2.0

    Unhygienic washroom

    prabhash b.solo

    Washroom were unhygienic. Water was flowing all around. Staff behaviour was rude in some manner. They did not allow guest to visit in.

    Travel Month: Dec 2020

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Sun Dec 27 10:30:12 IST 2020

    Hi prabhash bowry! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time regards, james!

    5.0

    Perfect stay

    sumeet s.couple

    Hygienic hotel, with good behaviour staff

    Travel Month: Dec 2020

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Sat Dec 26 06:00:11 IST 2020

    Hi sumeet shekhar, thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, james!

    4.0

    Executive stay

    sumeet s.couple

    Very nice location and nice staff behaviour

    Travel Month: Dec 2020

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Wed Dec 23 21:00:09 IST 2020

    Hi sumeet shekhar, that is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, james!

    2.0

    Good service overall

    apoorwa.couple

    It was a one day stay but staff can be more prompt.

    Travel Month: Dec 2019

    Room: Classic (2X)

    4.0

    Good stay this time

    saimon p.couple

    Safe location. Service man is nice.

    Travel Month: Dec 2019 (3-Night Stay)

    Room: Classic (2X)

    4.0

    Nice stay at Stayhub

    subhadeep g.couple

    Stay was good. Check-in was hassle free. We were not disturbed for the entire period of our stay. Rooms are neat and clean, bed was comfy. Overall a decent stay.

    Travel Month: Dec 2019

    Room: Classic (2X)

    • user photos
    • user photos
    4.0

    Nice

    kumar v.group

    Rooms are neat and clean, location is really good and easy to locate

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Sat Jan 04 11:47:55 IST 2020

    Loved to hear this, Kumar! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead :). Regards, Akanksha!

    5.0

    Room space and interior

    ambar k.solo

    Room was big and spacious and the wallpaper on the wall made the room look so beautiful

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Sat Jan 04 07:43:17 IST 2020

    Hi, Ambar Kumar Mishra! Delighted to See you liked our services. Keep this love coming and we will always strive to make sure your next experience with us is nothing less than amazing. Regards, Pravin

    1.0

    Terrible Stay

    megha s.couple

    Its good. And location was good

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Sat Jan 04 11:47:56 IST 2020

    Thanks for your valuable time to write a review, Megha. We'll strive to ensure your next stay with us is more comfortable and relaxing. Looking forward to welcome you soon. Regards, Rachit!

    1.0

    Staff and service was not good

    hussain n.business

    I am asked towel soap shampoo, TV remote no one is came, staff was very rude, drinking water also not provided. Bedsheet pillows cover are dirty. Washroom are dirty, floor not clean properly, room was smelly.

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Sun Jan 05 13:23:27 IST 2020

    We are really sorry to disappoint you, Hussain! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Suresh!

    5.0

    Couple friendly

    avinesh d.couple

    Best Hotel for stay in Kolkata. Staff is friendly. Rooms were clean. Manager is so good and well behaved

    Travel Month: Dec 2019 (7-Night Stay)

    Room: Saver Double (X)

    Hotel O Stay Hub Park Street has replied on Sat Jan 04 07:43:17 IST 2020

    Appreciate your valuable comments, Avinesh Dubey! Happy to know that your experience with us was pleasant. Thanks a lot for sharing your opinion and hope we will serve you even better whenever you stay next with us. Enjoy your day ahead) regards, Vishal

    2.0

    Poor Stay

    ayush j.couple

    Hotel service was not good, manager was speaking arrogantly, rooms were untidy

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Sat Jan 04 11:47:56 IST 2020

    Hi Ayush, We're extremely apologetic to know that your experience with us has not been a pleasant one, and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Rachit!

    2.0

    The experience wasn't Worth the price I paid

    rachit j.couple

    The location is quite good. The food was not great. The service was terrible. The staff was not helpful at all. I could hear peculiar sounds all night.

    Travel Month: Dec 2019

    Room: Classic (2X)

    Hotel O Stay Hub Park Street has replied on Thu Jan 02 13:15:22 IST 2020

    We are really sorry to disappoint you, Rachit! We always try to provide best of our services to delight our valued guests. We will share the feedback to improve it further. Regards, Ravi!

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