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Mawarliang, Shillong
12 Ratings, 8 Reviews
Last 10 Customer Ratings (Latest First)
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Terrible Stay
The hotel is not 3* as advertised by mmt, service wasn’t good, rooms were dirty, the staff were rude. We didn’t get the no. Of rooms we booked on mmt, it was difficult to adjust for us. Over price on mm t for these rooms and we didn’t even get what we booked for. Didn’t even get the refund as promised by the hotel owner for the room they didn’t provide. Disappointed with the hotel service and disappointed with mm t as well. Worst experience. Spoiled vacation
Room: Deluxe Room
Review
Avoid or regret later. Thank you
Room: Deluxe Room
Hotel City Palace Inn,Shillong has replied on Thu Sep 01 17:16:29 IST 2022
Dear guest ms. Anandi lal bansiwal, i would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard. I hope you visit again and give us a chance for improvement.
Good Stay
It was a pleasure staying at the city palace inn hotel. The rooms are nicely done and very comfortable to stay in.
Room: Deluxe Room
Hotel City Palace Inn,Shillong has replied on Thu Sep 01 17:18:30 IST 2022
Dear guest ms. Pinki das, thank you for taking out time and reviewing us online. We hope you had a comfortable stay with us.
Horrible Experience
groupVery poor experience at City Palace Inn, Shillong. Room service was not good. Many times they were unresponsive after multiple calls... Room condition was very average... They didn't even gave mosquito repellant at night, which made sleeping very difficult at night time... The Service provided by the management was very poor... Also the location of the hotel is in full outskirts and is very unpleasant for travelling, if you travel from shillong city to the hotel Overall a bad experience throghout my stay... Would not recommend it to anyone coming to shillong for stay .. 😡😡😡🤯
Room: Deluxe Room
Hotel City Palace Inn,Shillong has replied on Thu Sep 01 17:23:40 IST 2022
Dear mr. Joy-deep dey, m extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Poor service.
groupRooms are good but little bit small. Limited fooding items like you can order only fish & chicken. As well as poor services
Room: Deluxe Room
Hotel City Palace Inn,Shillong has replied on Thu Jul 14 17:18:17 IST 2022
Dear Mr.Tana Disem, it was very unfortunate what happened with Mr……. And I think your expectations are too high with five star facilities by just paying rupees. There are many guests who have rated very high for the same star facilities and amenities for a mere amount. Anyway, we presume Guests are always right. Sorry for the inconvenience caused.
Location
Well communicated location and in good autmosphere
Room: Deluxe Room
Hotel City Palace Inn,Shillong has replied on Mon Apr 18 16:59:59 IST 2022
Dear mr nirmalendu behere, it was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. I'm glad you are satisfied with your stay with us. We hope you'll come and see us again soon!
The facilities which are mention on MMT was unavailable in Hotel
I booked the ac room but when we reached the hotel there was no ac in the room at least the fan also not available in the room. I paid for ac room on MMT. I am very upset.
Room: Deluxe Room
Hotel City Palace Inn,Shillong has replied on Mon Apr 18 17:01:13 IST 2022
Dear mr rambaran singh, all your comments regarding staff service and room conditions were submitted to the hotel's management. The department head will ensure additional staff training will be conducted to improve the level of service provided
Excellent Stay
The Hotel is great. I enjoyed
Room: Deluxe Room
Hotel City Palace Inn,Shillong has replied on Fri Jun 28 13:33:31 IST 2019
Thank u for your comments.
Police Bazar
Shillong
In Cherrapunji
Guwahati
Cherrapunji
G S Road
G S Road
G S Road
Tepesia
G S Road
Azara
Khanapara
Beltola
Demseiñ-Ïong
Shillong
Police Bazar
Police Bazar
Lachumiere
Mawarliang
Nongrimbah
Keating Road
Shillong
Lachumiere
Police Bazar
Demseiñ-Ïong
Police Bazar
Shillong
Nongrimbah
Police Bazar
Police Bazar
Mawarliang
Police Bazar
Demseiñ-Ïong
