Hotels in Shillong

The staff is cordial and extends help. The decòr is beautiful and the rooms are cozy and clean. The wooden floors and the wooden stairway add a 'days of the yore' charm. The only drawback is the unavailability of room service and the restaurant has limited menu. But the location gives you a chance to try out the local cuisine.

It's undoubtedly one of the best Hotel / Resort in Meghalaya. Situated at the heart of the City and adjacent to Wards Lake, Governor House & Botanical Garden the Hotel enjoys a special Privilege. The hotel is made up of Burma Teak & Pine wood, the entrance is simply mesmerizing. Main building, front office, banquet, restuarant, conference hall and billiards room is housed in a structure made of Burma teak. Service is excellent and cleanliness is observed everywhere. Security personnel is deployed in strategic locations and room service is prompt. Food variety is very good and the complimentary breakfast served is excellent. Staff is courteous and helpful. I visited the place with family and stayed for 4 nights in a Deluxe cottage. The facility had 1 living room, 1 bed room, 1 dressing room and 1 toilet. Views from the room is excellent. The hotel has a well appointed Gymnasium, however the usage is not complimentary. The most disappointing is the front office managed by local untrained staff at the time of check out. It seems the hotel gives a ill treatment to customers booked through Travel agencies / portals. They have a great amount of hatred and disliking for non-government guests. No wonder the hotel is owned by and for them all non-government guests are unwelcome, even if the property remains unoccupied. The front office behaves like extortionists, I booked for 3 adults well in advance however still they charged me for an extra bed provided in the room during our stay.

I stayed for one night along with my family. The hotel is in the middle of city and very easy to find. Shillong market is at walking distance from hotel. Hotel has its own parking but it's quite small. Room as well as bathroom were clean and service was prompt. Food was also good.

Location bit far from main town. Free breakfast was ordinary. Service was courteous.

Far away from the hustle, the heritage was serene, clean and breathtaking. The staff were friendly and the breakfast was yum. The bar had a lot of drinks to offer and we are definitely coming back!

Best hotel best experience eva . Its so beautiful . And well maintained. Loved it . Will visit soon

Very bad experience. We were cheated by MakeMyTrip and Pineborough Management and shifted to a third class hotel called Woodland in Lachumiere. My wife fell sick drinking contaminated water served by the hotel. Horrific experience. Please avoid MakeMyTrip and Pineborough hotel.

It was nice hotel and the hosts were nice people room had all the facilities like AC, hot water, tv hood bed everything only thing is little far from main places like police bazar others if location does not matter its best option I felt value for money

Non AC rooms should have ventilation with windows. Please don't make AC rooms non AC by simply taking the AC remote. It's an advice to the hotel authority to provide a non AC room with windows and good view. AC rooms need to be air tight but AC rooms can't be changed to non AC room by simply taking away the existing AC remote. Thanks overall good service good food.

Newly built up rooms with excellent amenities like heater, geyser, electric kettle. Room looks to be little bit small. Apart from it everything is good. Best breakfast I have ever enjoyed. It tasted real good. Staff is very cooperating. Ward lake and police bazar are at a walking distance

Food is not so tasty. Over all good experience. Very good location. Room was Clean. Bathroom was clean. Bed was comfortable. Very good for family. I recommend to all visitor must try to stay this hotel. Hotel staff are good. If I go to Shilling again I will stay in this hotel again. Its It's nice to stay here. Thansks to all and I am giving 5 star in all respect.

Cosy rooms on a beautiful site sparsely populated, had a great stay. I went with my fiance and we felt like staying at home. But they could have made the food more homely, it was too spicy. Breakfast was good, but lunch and dinner were too spicy. Overall, it was a nice stay.