Hotels in Shillong

Hotel is situated at polo bazar, good location. Good staff, buffet available and the food quality was good. Value for money

Resudency at Shillong for staying from 29/09 to 02/10 (3 nights & 2 days) Please find below the confirmation. Sms. Received from your office Your Hotel Booking NH7123155154722 for Eden Residency Check-In 29-Sep-2017 for 3 Nights 2 Rooms ( standard) is confirmed. Please show this SMS at the time of Check-In. When we reached the hotel at eden residency they denied to receive such booking confirmation from your office.

Non AC rooms should have ventilation with windows. Please don't make AC rooms non AC by simply taking the AC remote. It's an advice to the hotel authority to provide a non AC room with windows and good view. AC rooms need to be air tight but AC rooms can't be changed to non AC room by simply taking away the existing AC remote. Thanks overall good service good food.

It's undoubtedly one of the best Hotel / Resort in Meghalaya. Situated at the heart of the City and adjacent to Wards Lake, Governor House & Botanical Garden the Hotel enjoys a special Privilege. The hotel is made up of Burma Teak & Pine wood, the entrance is simply mesmerizing. Main building, front office, banquet, restuarant, conference hall and billiards room is housed in a structure made of Burma teak. Service is excellent and cleanliness is observed everywhere. Security personnel is deployed in strategic locations and room service is prompt. Food variety is very good and the complimentary breakfast served is excellent. Staff is courteous and helpful. I visited the place with family and stayed for 4 nights in a Deluxe cottage. The facility had 1 living room, 1 bed room, 1 dressing room and 1 toilet. Views from the room is excellent. The hotel has a well appointed Gymnasium, however the usage is not complimentary. The most disappointing is the front office managed by local untrained staff at the time of check out. It seems the hotel gives a ill treatment to customers booked through Travel agencies / portals. They have a great amount of hatred and disliking for non-government guests. No wonder the hotel is owned by and for them all non-government guests are unwelcome, even if the property remains unoccupied. The front office behaves like extortionists, I booked for 3 adults well in advance however still they charged me for an extra bed provided in the room during our stay.

Stayed in room 214. Hotel was great and so was its food and service. However observed 2 issues. 1. After room service . Had to repeatedly ask house keeping to clear the plates. 2. Toilet seat was broken.

Very bad experience. We were cheated by MakeMyTrip and Pineborough Management and shifted to a third class hotel called Woodland in Lachumiere. My wife fell sick drinking contaminated water served by the hotel. Horrific experience. Please avoid MakeMyTrip and Pineborough hotel.