Hotels in Shillong

Silk Route is now renamed to Hotel Gateway (this came as a surprise for us as we were not informed either by the hotel or MMT about this chance). It is not even 100 meters from police bazaar. When we visited the hotel, all interiors were being redone. It was bit noisy as lot of drilling work was happening, but I think it would be temporary disturbance. The rooms have a new look, very clean and tidy. The bed and pillows looked old but the linen and bed spreads were clean . . The breakfast is good enough. One north Indian, one south Indian and continental, along with coffee/tea/juice. The front desk folks were cordial and helpful. We ordered food through room service once. Food was OK, but on the expensive side.

Spacious, neat and warm rooms. Locality is nice, located a bit far from police bazar. Staff nice and friendly, lady receptionist was very helpful. Good.

All the facilities were okay but nothing great. Only the food was nice and tasty.

It's located in police Bazar, hence location wise very good. It's a budget hotel so the rooms are really small, decently clean but what I liked is that the staff are very good, anything that you need will be provided very fast.

No parking with had to walk 15 min to the said location of hotel to park . Again same thing the next morning to bring back the car.

Room is too small. Balcony is very darty. Location is very worst. Room cleaning facilities is poor.

It's located on a narrow Lane in police Bazar. Difficult to find but not too far from the market. Bathroom was very small but the room was of decent size.

Except for the location, everything is fine. Nice food. Clean, spacious and safe.

It was such a bliss to stay here for a day, amazing staff, great hospitality and facilities. The rooms are very well furnished with a classy look and location is easily accessible, totally worth the money

Loved the location and the room was very cozy with wooden styling with most amenities like soaps, shampoos, towels, drinking water, tea and coffee making stuff along with water boiler and room heater. Had two single beds along with a bunk bed so four persons can easily share the room. The care taker JP was very helpful while trying to locate the place. He had called me in the morning itself which is rarely done by any hotel. The place is more like a homestay than a proper hotel. So only breakfast is served by Thapa daju which was simple and good. The only negative was the bathroom which I guess was not cleaned for sometime and was a bit smelly.

There is nothing great about the hotel except for the fact that it is the only 4star hotel in Shillong. Food was not up to mark as got served burnt food. Breakfast is average, nothing to boast about. Rooms are small. The Irish Pub and Sky Grill are the only good things about the hotel apart from a courteous staff. Would simply put it as not worth the money spent.

Overall service was quite efficient and prompt. The hotel was quick to provide us with whatever we asked for, as well as quick fix issues that we reported. The location too is quite good. It is in a residential neighbourhood, so one can be assured of good sleep quality. The place is very close (within 2 km radius) to the marketplace, parks and other restaurants. However, the place is not a value for money proposition. The cleanliness could be better. The doors, ventilators, flooring, arrangement of top box could be done more aesthetically. Given the room rental, I would expect a bit more than what I got.

Room is not as per our expectations and the staff won't be able to help us. My interest is whereas in all the near surroundings of the hotel and the related services provided but can't get much from the Cafe Cherrapunjee.

Small rooms worst and bad shape in Bath room lot of cockroaches and sticky smell I don't recommend this hotel WiFi is not working morning breakfast is also not good entrance itself is lot of traffic