The property boasts a prime location near Mall Road and the old bus stand, making it convenient for exploring Shimla. Guests appreciate the tasty food and prompt service, with mentions of polite staff. However, many reviews highlight issues like poor cleanliness, lack of hot water, and inadequate room amenities. The steep access may be challenging for some, coupled with concerns about noise and insufficient housekeeping. Overall, while the location and food receive praise, service and room quality leave much to be desired.