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Gamarg, Gulmarg
59 Ratings, 44 Reviews
Last 10 Customer Ratings (Latest First)
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Poor Stay
The accessibility to the location is so bad, it took over an hour to get to the road.
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Fri May 02 16:51:01 IST 2025
Dear Guest, Greetings from Gulmarg Ski Hill Resort! We're sorry to hear about the difficulty you faced with the location's accessibility. We'll share this with the concerned team to help improve the experience for future guests. with regards, Gulmarg Ski Hill Resort
Poor Stay
Bad service no convince road to hotel food average
Room: Premium Suite Room + Heating
Gulmarg Ski Hill Resort has replied on Mon Apr 07 11:39:41 IST 2025
Dear Guest, Greetings from Gulmarg Ski Hill Resort! We are truly sorry to hear that your experience with us did not meet your expectations. We appreciate your feedback regarding the service, road access, and food. Please know that we are taking your comments seriously and will work on improving these areas to provide a better experience for all our guests. With regards, Gulmarg Ski Hill Resort and Team
Average Stay
The stay was average. The heating was provide though it was turned off before 5 in the morning. Not proper communication and i asked them about the bonfire they said they don’t provide it and in the morning i saw they did bonfire for a some other room. Even though i was ready to pay
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Fri Feb 14 13:03:27 IST 2025
Dear Guest, Greetings from Gulmarg Ski Hill Resort! We apologize for the issues you experienced during your stay. We're sorry that the heating was turned off early and that there was a lack of communication regarding the bonfire. It’s disappointing to hear we didn’t meet your expectations in these areas. We'll be addressing these concerns with our team to ensure clearer communication and more consistent service moving forward. We appreciate your input and hope you will consider giving us another chance in the future. With regards, Gulmarg Ski Hill Resort and Team
Good Stay
Rooms are ok ok, it feels cozy when you are in room, however the staff was not that good. In snowfall they denied to pick guest from 100 mtrs away from the stay. And there is literally no way or path to reach hotel you have to climb up in 2-3 feet snow
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Mon Jan 06 16:46:49 IST 2025
Dear Guest, Greetings from Gulmarg Ski Hill Resort! Thank you for sharing your experience with us. We’re glad to hear that you found the rooms cozy, but we truly apologize for the inconvenience you faced with our staff and the difficulty in reaching the hotel during the snowfall. We understand how challenging that situation must have been, and we deeply regret that we didn’t meet your expectations in providing timely assistance. Your feedback is valuable, and we will work on improving both our staff service and the accessibility of the property, especially during challenging weather conditions. We hope to have the chance to provide a much better experience in the future. With regards, Gulmarg Ski Hill Resort and Team
Average Stay
The resort has a beautiful view but except that the rooms and service is very average. The food is not of a 3 star quality. Very pathetic. Needs a lot of improvement
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Mon Jan 06 16:42:19 IST 2025
Dear Guest, Greetings from Gulmarg Ski Hill Resort! Thank you for sharing your feedback. We're glad to hear that you enjoyed the beautiful view at the resort. However, we sincerely apologize that the room and service did not meet your expectations, and that the food quality was not up to the standard you anticipated. Your comments are important to us, and we will work hard to improve these areas to ensure a better experience for future guests. We hope to have the opportunity to welcome you back and exceed your expectations With regards, Gulmarg Ski Hill Resort and Team
excellent
family with 3 kidsBeautiful location peacefully scenic and great staff and hospitability also decent food electric blankets as well as cozy rooms great architecture
Room: Premium Suite Room + Heating
Gulmarg Ski Hill Resort has replied on Mon Apr 07 11:39:48 IST 2025
Dear Guest, Greetings from Gulmarg Ski Hill Resort! We are truly sorry to hear that your experience with us did not meet your expectations. We appreciate your feedback regarding the service, road access, and food. Please know that we are taking your comments seriously and will work on improving these areas to provide a better experience for all our guests. With regards, Gulmarg Ski Hill Resort and Team
Terrible Stay
1. No approach road to hotel. 2. Full muddy route of 200 meters on top where this hotel is situated 3. Got mud in our dresses and luggage 4. why this information was not available because hotel management is hiding this adverse info. 5. Room was horribly small and congested. We cannot stand in the room because one side has slope at very lower height. 6. Food was horrible. Complementary breakfast was not hygienic. 7. Such rooms should cost 2500/- to 3000/- per night 8. Seek refunds
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Sat Jul 13 10:06:27 IST 2024
Dear Guest, Greetings! I apologize for your disappointing experience. Your feedback is crucial, and we regret the issues you encountered. We strive for transparency and comfort. Please contact customer support to discuss your concerns and potential refunds. We will address these problems with the hotel management promptly. Thank you for bringing this to our attention. With Warm Regards, Gulmarg Ski Hill Resort and Team!
Poor Stay
Good. All the things were broken, furniture was dirty and broken
Room: Premium Suite Room + Heating
Gulmarg Ski Hill Resort has replied on Sat Jul 13 10:04:09 IST 2024
Dear Guest, Greetings! I'm sorry to hear about your experience. Please accept our sincere apologies for the inconvenience caused. We are committed to addressing these issues promptly and ensuring a better stay in the future. Your feedback is invaluable to us as we strive to improve our services. With Warm Regards, Gulmarg Ski Hill Resort and Team!
Excellent Stay
It was a great experience for me.
Room: Premium Suite Room + Heating
Gulmarg Ski Hill Resort has replied on Mon Mar 11 18:43:10 IST 2024
Dear Guest, Greetings from Gulmarg Ski Hill Resort! We're thrilled to hear that you had a great experience with us! Thank you for sharing your feedback, and we hope to welcome you back soon for another memorable stay. With Warm Regards, Gulmarg Ski Hill Resort and Team!
Great hospitality and amazing view. A must visit.
familyIt was an amazing experience. The staff is really polite and helpful. Good food, if you are vegetarian kashmiri saag is a must try.
Room: Premium Suite Room + Heating
Gulmarg Ski Hill Resort has replied on Tue Mar 05 17:29:17 IST 2024
Dear Guest, Greetings from Gulmarg Ski Hill Resort, Thank you for your kind words! We're delighted to hear you enjoyed your experience with us. We'll be sure to pass along your compliments to our staff. Looking forward to welcoming you back soon! With warm regards, Gulmarg Ski Hill Resort and team
Excellent resort!
The resort is fabulous! the location is beautiful and the staff at this place are extremely professional and quick at service. Specially mr. Showkat at the reception is very helpful and the staff imtiyaz would always be at your service. Staff zahid clicks wonderful pictures and irfan and sajid are very helpful. My stay was extremely comfortable and it's worth every penny. I would surely come back to this place.
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Tue Mar 05 17:28:20 IST 2024
Dear Guest, Greetings from Gulmarg Ski Hill Resort, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fabulous stay with us and that our team, especially Mr. Showkat, Imtiyaz, Zahid, Irfan, and Sajid, made your experience truly memorable. We can't wait to welcome you back to our resort for another exceptional stay in the future. With warm regards, Gulmarg Ski Hill Resort and team
Terrible Stay
Hotel is literally situated at a hill top. Car cannot go till the hotel gate and only way is you trek 1km or take pony. Food is below average with very little options. No 24 hour food service. Also, it says that the property is heated but they experience powercuts regularly.
Room: Premium Suite Room + Heating
Gulmarg Ski Hill Resort has replied on Tue Jan 23 17:55:38 IST 2024
Dear Guest, Greetings from Gulmarg Ski Hill Resort, Thank you for sharing your experience with us. We apologize for the inconveniences you faced, including the trek to the hotel and limited food options. Your feedback regarding the heating system and power cuts is concerning, and we are actively working to address these issues for a more comfortable stay. We appreciate your input, and we hope to have the opportunity to improve and better serve you in the future. With warm regards, Gulmarg Ski Hill Resort and team
Terrible Stay
This is worst hotel i have ever stayed at
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Tue Jan 23 17:54:33 IST 2024
Dear Guest, Greetings from Gulmarg Ski Hill Resort, We are truly sorry to hear about your disappointing experience during your stay. Your feedback is crucial to us, and we would appreciate any specific details you can provide about the issues you encountered. Our goal is to address and improve upon any shortcomings to ensure a better experience for our guests. Please reach out to us directly so that we can discuss your concerns in more detail. With warm regards, Gulmarg Ski Hill Resort and team
Undoubtedly wonderful place to stay in gulmarg
coupleHotel is really nice and super tidy and room was very cozy. Location is so well chosen that its literally on top of a hill. Wonderful staff and services offered by them. Food was also good.
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Tue Jan 23 17:53:29 IST 2024
Dear Guest, Greetings from Gulmarg Ski Hill Resort, Thank you for your kind words and positive feedback! We are delighted to hear that you enjoyed our well-maintained hotel, cozy rooms, and the picturesque hilltop location. Our team is thrilled to know that their efforts in providing excellent service were appreciated. It's heartening to know that you enjoyed our food as well. We look forward to welcoming you back for another delightful stay. With warm regards, Gulmarg Ski Hill Resort and team
Don't waste your money
family1. The location is completely misguiding. Address shows as next to gondola but it is almost 3-4 kms away. It is nothing but cheating to attract booking (in fact only reason i booked this hotel thinking it is close to gandola) 2. It is on a hill top but there is no direct transportation to hotel. You have to trek about 300 meter on a steep slope or your have to take horse ride to hotel. 3. Food is toooo expensive. Much higher than any five star hotel. It is complete waste of money with trouble of reaching hotel. There are better hotels available at better rates which are actually close to gondola only positive about this hotel is staff were courtesies.
Room: Premium Suite Room + Heating
Gulmarg Ski Hill Resort has replied on Tue Jan 23 17:52:37 IST 2024
Dear Guest, Greetings from Gulmarg Ski Hill Resort, We sincerely apologize for the inconvenience you faced during your stay. Your feedback is invaluable to us, and we deeply regret the miscommunication regarding our location. We understand the frustration caused by the distance and lack of direct transportation. Rest assured, we are actively addressing these issues to enhance our guests' experience. Regarding the pricing of our food, we appreciate your input and will review our pricing structure to ensure it aligns with our guests' expectations. We are grateful for acknowledging our courteous staff. Please give us another chance to exceed your expectations in the future. With warm regards, Gulmarg Ski Hill Resort and team
Terrible Stay
Horrible hotel with zero facilities. No road access, you have to climb a hill. No room heating. Tiny rooms, bad food and service. Zero value for money. Please duelist and avoid at all costs.
Room: Premium Suite Room + Heating
Gulmarg Ski Hill Resort has replied on Tue Jan 23 17:51:38 IST 2024
Dear Guest, Greetings from Gulmarg Ski Hill Resort, We sincerely apologize for the inconvenience you experienced during your stay. We appreciate your feedback and regret that we fell short of your expectations. Your concerns have been noted, and we are actively working to address these issues to enhance the overall guest experience. We value your input and hope to have the opportunity to make amends in the future. With warm regards, Gulmarg Ski Hill Resort and team
Excellent Stay
Very helpful l and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel.
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Sat Nov 18 17:58:45 IST 2023
Dear Guest, Greetings from Gulmarg Ski Hill Resort, Thank you for your kind words! We're delighted to hear that our staff's helpfulness and kindness, along with our good service and clean accommodations, left a positive impression. Your recommendation means a lot to us. We look forward to hosting you again and providing another enjoyable experience. With warm regard, Gulmarg Ski Hill Resort
Excellent Stay
Awsome place.. heavenly view from the property also the resort itself is so beautiful, very courteous staff.. clean rooms and tasty food 😍..loved it will definitely visit again and will stay in the same resort
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Sat Nov 18 17:57:33 IST 2023
Dear Guest, Greetings from Gulmarg Ski Hill Resort, Thank you for your glowing review! We're thrilled to hear that you found our property to be an awesome and heavenly place with beautiful views. It warms our hearts to know that our courteous staff, clean rooms, and tasty food contributed to a memorable experience. We look forward to welcoming you back for another delightful stay. Safe travels until we meet again! With warm regard, Gulmarg Ski Hill Resort
Terrible Stay
When you reach there first you have climb a mountain to reach the hotel which is nearly 1 km. And there are no aminities nearby. And gandila ride is nearly 3km far from this hotel. And if you want to reach the hotel by horse ride they will charge you huge money and this hotels responsibility
Room: Premium Suite Room + Heating
Gulmarg Ski Hill Resort has replied on Sat Nov 18 17:56:43 IST 2023
Dear Guest, Greetings from Gulmarg Ski Hill Resort, Thank you for sharing your feedback. We appreciate your insights regarding the accessibility challenges and the distance to amenities and the Gandola ride. We apologize for any inconvenience you may have experienced. We will certainly look into ways to enhance the transportation options for our guests and provide clearer information on nearby attractions. Your input is valuable, and we hope to have the opportunity to better meet your expectations in the future. With warm regard, Gulmarg Ski Hill Resort
Fabulous stay
Every thing of this hotel was nice, they have provided best greetings and hospitality services all the staff members are nice and best thing was to reach the hotel, they provide pony ride but as we are youngster we choose trekking and we did trekking to reach the hotel it was great experience. I will really recommend this hotel for all the youngster and trek loving person
Room: Deluxe Room + Heating
Gulmarg Ski Hill Resort has replied on Mon Apr 07 11:40:38 IST 2025
Dear Guest, Greetings from Gulmarg Ski Hill Resort! Thank you for sharing your positive experience. We are delighted to know that you had a wonderful stay and enjoyed our hospitality services. Your feedback means a lot to us, and we look forward to welcoming you back for another memorable experience. With regards, Gulmarg Ski Hill Resort and Team
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