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Review Of Gulmarg Gulsitara Resorts0123401234

Kunzer, Gulmarg

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    136 Ratings, 76 Reviews

    excellent
    46%
    very good
    24%
    average
    10%
    poor
    7%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 5
    • 3
    • 5
    • 4
    • 4
    • 4
    • 5

    Rating Categories

    • Location3.5
    • Cleanliness3.9
    • Room3.8
    • Food3.8
    • Value For Money3.6
    • Facilities4.0

    Sort by:

    Positive first
    5.0

    great rooms

    numan b.family

    the rooms were great and cozy, loved everything. we booked 2 rooms and had a great experience . will book again w the rooms were great and cozy, loved everything. we booked 2 rooms and had a great experience . will book again

    Travel Month: Aug 2025

    Room: Double Room

    5.0

    Excellent Stay

    vikas s.

    This hotel is nice to stay, staff is very cooperative, mr. Tahir, irshad was very supportive. Value for money, food is ok. We enjoyed here

    Travel Month: Mar 2025

    Room: Triple Bed Room

    3.0

    Average Stay

    sameer k.

    Gulmarg gulsitara service was good, however their rooms were not up to the mark and the standards. Rooms were very small. No carpet on the floor and it was freezing, heaters had timings, no dental kit in the room and shaving kit, it was very low budget hotel, food was not up to the mark except for Rajma chawal, but the service from Tahir was very quick and appreciate the service from the entire staff.

    Travel Month: Mar 2025

    Room: Double Room

    5.0

    Excellent Stay

    anu s.family

    The stay was very nice. Staff is very polite and humble. Loved the place, will definitely recommend to others.

    Travel Month: Jun 2024

    Room: Triple Bed Room

    Gulmarg Gulsitara Resorts has replied on Tue Jul 09 16:24:10 IST 2024

    Many thanks for the 5-star rating. If there's anything we can do to improve our offering, please let us know!” “Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!” “Thank you so much for taking the time to leave us a 5-star review

    1.0

    Terrible Stay

    abhishek s.family

    Too bad experience.

    Travel Month: Apr 2024

    Room: Triple Bed Room

    3.0

    Average Stay

    namrata a.

    We had a booking for 3 adults in a room. The hotel guy rishi said booking a bed and allowing to have 3rd person in a room is different. Such a weird explanation. Atlas t he arranged for an extra mattress in the room.

    Travel Month: Mar 2024

    Room: Double Room

    5.0

    Excellent Stay

    sunil k.family

    Couldn’t be better than this resort at affordable rates. *awesome rooms, heating, shower and big tvs* my stay at gulsitara & gulmarg gs residency, kunzer gulmarg, was nothing short of perfect! the staff is extremely hospitable and kind, they make sure to take care of all your needs. Firdous and iqra have offered exceptional services. The f&b manager armaan has been super accommodating and i would like the mention the entire f&b team for being so on their feet and warm and welcoming with such beautiful hospitality that it makes you feel at home. thank you for the great hospitality gulsitara and residency!

    Travel Month: Feb 2024

    Room: Double Room

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    Gulmarg Gulsitara Resorts has replied on Mon Mar 04 06:47:34 IST 2024

    Thank you sir for appreciating our services.

    1.0

    Terrible Stay

    shekhar k.loyalty-iconfamily

    Hotel does not have basic facilities like warm room and hot water which are essential in cold weather of gulmarg, the heaters were on from 7 pm till 11 pm and hotel informed that it’s as per their policy. This hotel is situated far away from gulmerg. We booked hotel based on earlier reviews but i think they are all managed with make my trip. The food was also not at all good, hygienic, our stay was worst experience after paying huge money for two days

    Travel Month: Jan 2024

    Room: Triple Bed Room

    Gulmarg Gulsitara Resorts has replied on Thu Feb 22 18:59:32 IST 2024

    DEAR SIR, we enquired about your stay. upon enquiry , it was found that you wanted to have food at 1:00 am which was denied by the mess staff. dear sir , being drunk, you had misbehaved with the female staff for which action was taken by the management. GULSITARA HAS A REPO OF SATISFYING GUESTS SINCE LONG. YOU HAD DROPPED THE LIQUID ON BED HEATER FOR WHICH YOUR HEATER WAS STOPPED, AS IT COULD HAVE BEEN RISKY.REST WE APOLOGISE FROM OUR SIDE.

    2.0

    Poor Stay

    smruthi v.loyalty-iconfamily

    Its been the most disappointing stay in our entire kashmir trip. Multiple things were worse. Do not recommend to stay with family at all.

    Travel Month: Dec 2023

    Room: Double Room

    Gulmarg Gulsitara Resorts has replied on Tue Feb 27 14:34:24 IST 2024

    Dear sir, you had asked for refund as you didn't come due to some personal reasons and you can't recommend the property as not to choose on that basis only. .

    5.0

    Excellent Stay

    pooja v.

    Stay was amazing, the staff at gulsitara was incredible. I would like to mention the zubaida name at gulsitara hotel, gulmarg, kunzer. She was so helpful, i enjoyed the stay and would want to recommend the hotel to all the guests.

    Travel Month: Nov 2023

    Room: Double Room

    Gulmarg Gulsitara Resorts has replied on Sun Dec 03 22:28:07 IST 2023

    Thank you so much mam

    5.0

    Excellent Stay

    anish d.loyalty-icon

    Hotel gulsitara is best. The hospitality of staffs is very very nice and the rooms are very beautiful at very low price.

    Travel Month: Nov 2023

    Room: Triple Bed Room+ HEATING

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    Gulmarg Gulsitara Resorts has replied on Fri Nov 10 07:19:18 IST 2023

    Thank you so much sir

    5.0

    Relaxing stay!

    shruti b.loyalty-iconcouple

    The hosts are really good people and took really good care of us. Shout-out to armaan, rishi, shakir! great work!

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Double Room

    Gulmarg Gulsitara Resorts has replied on Wed Oct 04 11:23:41 IST 2023

    Thank you so much.

    5.0

    Excellent Stay

    kanav n.

    Beautifully maintained, rooms and bathrooms are very clean. You get food similar to home food. Yellow dal and rajma is a must try. Manager and staff is very polite.

    Travel Month: Jul 2023

    Room: Double Room

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    Gulmarg Gulsitara Resorts has replied on Fri Jul 14 12:45:34 IST 2023

    Thanks for such wonderful comments

    5.0

    Excellent Stay

    gaurav t.

    The staff was really helpful and courteous. The rooms were neatly maintained. We had to leave in early morning for gulmarg and they prepared good breakfast early.

    Travel Month: Jun 2023

    Room: Double Room

    Gulmarg Gulsitara Resorts has replied on Sat Jul 01 15:24:40 IST 2023

    Thank you so much sir

    4.0

    Beautiful homestay !

    viplav k.loyalty-iconfamily

    We stayed here as we dint want to stay in gulmarg exactly. This place is at about 30 mins journey from gulmarg. Property is beautifully built, staff behaviour was polite i will recommend this homestay.

    Travel Month: Jun 2023

    Room: Double Room

    Gulmarg Gulsitara Resorts has replied on Sat Jun 17 21:39:29 IST 2023

    Thanks for such wonderful response

    1.0

    Think twice before booking this hotel in advance

    ashis l.loyalty-iconfamily

    I had booked the stay 2 months before knowing that this hotel has non-refund policy. 10 days before my check-in date, unfortunately there were unavoidable circumstances for which i had requested to cancel the stay and i had informed them well in advance i. E. 10 days before my check-in date. I had asked them to refund and was also happy if they would like to deduct any nominal cancellation charges. They were had enough time to get another booking and moreover the hotel rooms were houseful l for my check-in date. If they wanted, they would had given me the refund but they denied without showing any sympathy and lost my hard earned money in this way. So, please be cautious before booking the stay in this hotel. Thanks

    Travel Month: Jun 2023

    Room: Family Room

    Gulmarg Gulsitara Resorts has replied on Sat Jun 17 12:54:16 IST 2023

    Dear sir. Firstly you didn't provide us the proof of cancellation that we asked. And It is very clear that the booking is non refundable. We offered you the best time to reschedule it as per the policy. Regarding recommendations to guests , we remind you that Gulsitara is a brand and we are trying our best to offer the best services to the guests who book with us. At the same time we have staff responsibility as well to feed the families and the hotel can't afford the loss.

    5.0

    Hospitality at its best

    richa u.loyalty-iconfamily

    Stayed at this cozy place for 2 nights. The staff exhibits wonderful warmth and their ever smiling faces make one feel welcome and comfortable. Food is lip smacking good and portion size is larger than average. We were 8 people, of ages 70 to 10, and each one had only good things to say. We would always have fond memories of our stay at this place and of the people there.

    Travel Month: Jun 2023

    Room: Double Room

    Gulmarg Gulsitara Resorts has replied on Thu Jun 15 05:46:47 IST 2023

    Thank you so much sir.

    3.0

    Hotel service was average

    ranjit m.family

    Hotel service needs to be upgraded. Water supply in bathroom stopped suddenly and clothes washing facility was unavailable.

    Travel Month: May 2023

    Room: Triple Bed Room

    Gulmarg Gulsitara Resorts has replied on Tue Jun 06 20:41:28 IST 2023

    Sir. It is a hotel and washrooms are not to be used for washing clothes. You didn't went to the laundry section.

    4.0

    Gulmarg stay

    mohd f.group

    I stayed at this hotel for one night and my experience was good. This hotel is situated in kunzer which is around 20 km away from the main gulmarg market. You can get a sharing cab from kunzer to tanmarg and from tanmarg to gulmarg which will cost you 20 and 50 rupees respectively.

    Travel Month: May 2023

    Room: Family Room

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    Gulmarg Gulsitara Resorts has replied on Mon Jun 05 12:06:02 IST 2023

    Thanks for such wonderful response

    1.0

    Terrible Stay

    chetan r.

    i came to the property and came out straight away and went on to stay in some other property there was some foul smell coming and stinking badly almost we vomited 🤮.

    Travel Month: May 2023

    Room: Triple Bed Room

    Gulmarg Gulsitara Resorts has replied on Wed May 24 13:31:16 IST 2023

    It is truly unfair. We respect you. It's a fresh property and 99 percent reviews are favoring cleanliness. Still we thank you.

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