Hotels in Gulmarg

I was stay at this hotel in the June 2017. Location of Volga hotel is excellent in main market of pahalagam. Room was clean power backup of light also available. All staff of hotel is very friendly. Thanks to all staff for their support.

Very good hotel, good staff, service is good, hotel Temperature well maintained . Nice to stay

The food was good. Staff is friendly and courteous. Rooms were little above average for the price. But overall the experience was fantastic.

The hotel is situated at a good location. You need to have a car to go anywhere from here. The restaurant manager does not know customer service other wise the reception and housekeeping staff are very courteous.

An excellent location for skiing, great service, very helpful and friendly staff, cozy and spacious rooms in very good condition.

Stayed Standard room, after reaching came to know that common bathroom/ toilet we have to use. Location is at the end of road near water treatment plant. Room having TV but not working. You may enjoy hospitality of hotel staff ( only 2 - they are always ready to help. It is not a resort at all, just average hotel. Only restaurant at Gulmarg is near Golf field/ Gondala ( open during 10am-8pm).

This is an wonderful hotel to stay and the view from the hotel was amazing. The owner is a very nice person and the serving was good. The only drawback about the hotel is, there was no room heater. We got the first room from which the view was amazing. It is a good value for money.

Room was neat & clean but toilet was not OK, food was very costly in Hotel & food taste was also not good, location was OK but need to improvement in lihaf which were very heavy by weight & we are uncomfortable with this

Hotel is at good location, room was very neat & clean and also has open space for sitting and playing purpose. Hotel is very well suits to family person. Food provided was also delicious. Only one thing that hot water was not available all the time.

Positive observations:- Good property, Hygienic and tasty food but little expensive. Rooms are small but good for short family. Room service is superbb and the room service staff is helpful, decent, honest. Hot and cold water always available. Negative observations:- Washrooms needs renovation and repairings and also cleaniness is not up to the mark. No one cares about your check-in or checkout you have to take your luggages with your ownself. Rooms are con jested.

You have to climb some 15 stairs to reach the hotel. Service is great. OK value for money.

Hotel staffa were really friendly and good. Rooms are OK, not that great but good. Rooms are spacious enough but didn't like the bathroom. It was clean though but they have Bath tub which is not in use so little congested. It was expensive considering the facilities they have. I would give 5* to the staff but just average for the room

We are two couples who stayed during first week of April. Mr. Shahnaz's hospitality was one the best things of our Gulmarg trip. He took good care of us. We had a very nice discussion about kashmir, its scenery and some of its issues. Other reviews mentioned some issues like power cut and cold weather but from what I've observed I think Mr. Shahnaz always tries to keep the guests happy despite the issues which are out of his control like power and weather. We got hot water and warm bed heaters along with a heating fans in both rooms. I'd visit again when I come to kashmir again. The butter chicken and fried fish we had was truly awesome

Pros: 1. Valley facing rooms 2. Welcome drinks offered 3. Nice Property and well maintained. 4. Staff was genuinely good and provided good service. Cons: 1. Though centralised heating was provided, still ventilation was an issue as there was no directed pathway of air flow, exhausts fan were generally switched off which ultimately led to a suffocating environment in the room. 2. Bathroom was not up to the mark. Toilet seats were worst.

I wouldn't rate this top because obviously you can't expect them to match the other big giants in this city such as Khyber and Vintage. But of the price that they offer, I'd say that it was a decent stay. The food was made available easily and tasted good. Though the condition of the room wasn't that great in terms of infrastructure, but the cleanliness of the room was highly maintained. I am amazed to see so many negative comments related to their cleanliness of the rooms. Maybe it's because of the time of my visit to this hotel . . There aren't no special facilities in this hotel. There was a gift shop which was shut during the course of our stay which obviously if the authorities consider if to be a facility, it wasn't available. Have to mention the hospitality and services were spot on. The staff was readily available during the major part of the day. However, no one answered my call at around midnight while I was looking for some water. Keeping all at bay, I think it was a decent property, closely located to Gondola and value for money.

This hotel is very good but something changes in this hotel (I. E. WiFi is not working and hotel direction was wrong side directed)

Very disappointed stay. No proper service. Free breakfast was disaster. Nothing rather than bread butter, Shira everyday same. Hot water taps not working good and if you see the image of TV and dish supply of electrical point was very scary. All connections are open if you by mistake touch it get a electric shock. I will never recommend this hotel to anyone.

Awesome location with stunning view. Value for money. But I think a bit over priced

It is very far away from the main Pahalgam. Unsafe as no human bein around. Please Do not go by the pictures. We had to move away from hotel without check-in in and hotelier did not allow any refund. Pethatic service.

Located at best location in Gulmarg, Nearby to Gandola, staff is good and courteous, Quick to react and respond. Would suggest to use this property.

Experience was very nice. Nice food, nice staff, hotel owner is very nice. Nice property. Hotel room was spacious. All rooms look same. I had a great experience. The location is in the way to Gulmarg. Not in Gulmarg.

Very good location, room was cleaned & room heater was very good, electric blanket facility available, hot water also available, view from the room also good

Wonderful Stay . . The room was excellent. The service was really appreciable. Our block was maintained by Shokat Ahmed Mir who did a nice job in terms of service and prompt service. Homely atmosphere in the hotel. The food was very tasty especially kashmiri food.

Nice location of hotel, cooperative people. Food needs improvement particularly breakfast.