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Review Of Hotel Gulmarg GS Residency, Kunzer0123401234

Kunzer, Gulmarg

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    51 Ratings, 29 Reviews

    excellent
    41%
    very good
    20%
    average
    20%
    poor
    8%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 3
    • 4
    • 4
    • 1
    • 3
    • 3
    • 5
    • 3

    Rating Categories

    • Location3.2
    • Cleanliness3.0
    • Food3.5
    • Value For Money2.6
    • Facilities3.7
    • Child Friendliness2.5
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    Reviews Summary

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    This property is in Kunzer, about 20 km from Gulmarg, offering spacious and clean rooms with lovely garden views. Guests have mixed feelings about the amenities; some consistently mention the lack of heaters and hot water, which can be a problem during colder months. However, the staff is generally polite and attentive, providing decent service. The food quality is average, but some have enjoyed the local dishes. Transport options and nearby apple gardens add to its charm.

    Sort by:

    Positive first
    2.0

    Need to improve service quality

    neha l.couple

    Hotel doesn't provide tea/coffee in room. Hotel didn't have clock room to keep luggage. Not worth for money

    Travel Month: Jan 2025

    Room: Deluxe Room

    4.0

    Good Stay

    sharad p.loyalty-iconfamily

    Location of property is very good if someone wants to stay away from main gulmarg. Rooms are spacious and good. Food is average but the staff here is very polite and cooperative

    Travel Month: Jun 2024

    Room: Deluxe Room

    Hotel Gulmarg GS Residency, Kunzer has replied on Tue Jul 09 16:23:08 IST 2024

    Many thanks for the 5-star rating. If there's anything we can do to improve our offering, please let us know!” “Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!” “Thank you so much for taking the time to leave us a 5-star review

    3.0

    Average Stay

    rajendran s.loyalty-icon

    It is a new building but no heater facility. No hot water to take bath. No room water heater for drinking water. Food was good.

    Travel Month: Apr 2024

    Room: TRIPLE BED ROOM

    Hotel Gulmarg GS Residency, Kunzer has replied on Thu Apr 25 12:56:53 IST 2024

    Dear sir The property is centrally heated and you came on April -2024. And as per the policy , the heating faculty is stopped in March. That can be checked on the website or OTA, MMT , VIA YOU BOOKED. WE ARE COMMITTED TO OUR SERVICES. KINDLY TAKE THAT INTO Consideration.

    3.0

    Average Stay

    shashank o.

    Hotel is still under construction and facilities are still not upto the mark, staff is good although dure to non availability of full fledge aminities, over all services are not good and rating goes down, keeping the the price in mind that we have paid for stay.

    Travel Month: Dec 2023

    Room: Deluxe Room + HEATING

    Hotel Gulmarg GS Residency, Kunzer has replied on Mon Dec 18 13:59:57 IST 2023

    Ok sir. We will take care of your suggestion.

    3.0

    Average Stay

    abhinav i.family

    We visited in the last week of nova only bed heaters were provided. Heaters were kept off and said will be switched on only during mid dec to mid jan. Hot water was also limited as 50 litres per room. Food order also took more than an hour for delivering. On a whole had a terrible stay. Lots of better options at similar price ranges

    Travel Month: Nov 2023

    Room: Deluxe Room

    Hotel Gulmarg GS Residency, Kunzer has replied on Mon Dec 04 23:13:58 IST 2023

    Thanks We will be improving

    1.0

    Terrible Stay

    hem t.loyalty-icon

    When you visit an hill station in cold climate there are 3 basic things 1. Good bed 2. Heater in room 3. Hot water in bathroom they had none of them

    Travel Month: Nov 2023

    Room: Deluxe Room

    Hotel Gulmarg GS Residency, Kunzer has replied on Wed Nov 29 19:42:10 IST 2023

    We literally feel ashamed of your response. You were 3 adults but booked a double bedded room. We offered a room with an extra bed for extra expenses. You were provided with a bed heater and geyzer facility. To our utter surprise you are a liar and dishonest. For our guests we will post the video on Google profile of the same room and will let everybody know your dishonesty. Mam you got excess hot water. Really not good from yourself.

    4.0

    Exllent

    sk s.couple

    All is good, near apple garden is so good, nice service, room service nice, receptionist is so helpful

    Travel Month: Oct 2023

    Room: Deluxe Room + HEATING

    Hotel Gulmarg GS Residency, Kunzer has replied on Fri Oct 27 18:05:43 IST 2023

    Thank you so much.

    5.0

    Excellent Stay

    syed s.loyalty-icon

    I had a fantastic stay at hotel, GS residency, the staff was incredibly welcoming and attentive making me feel right at home from the moment I arrived.the room were specious, clean and we'll appointed, providing all the comfort and amenities.i highly recommend hotel GS residency to anyone looking for top notch hotel experience. 😁😌

    Travel Month: Oct 2023

    Room: Deluxe Family Suite Room + HEATING

    Hotel Gulmarg GS Residency, Kunzer has replied on Mon Oct 30 10:35:30 IST 2023

    Thank you so much sir

    5.0

    Excellent Stay

    havisha d.loyalty-icon

    The stay was pretty affordable and people were extremely hospitable. We had a great time at this place and would love to suggest people to stay here. Though it's 20kms away from the main gulmarg valley so in case you are staying for 2-3 days then you might want to stay in the valley however if you have one day stay then this place is the best.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Deluxe Room

    Hotel Gulmarg GS Residency, Kunzer has replied on Thu Sep 21 11:24:23 IST 2023

    Thanks for such a wonderful review. Our priority is always the comfort and home feel experience of the guests

    5.0

    Clean rooms. Smiling and cooperative staff.

    rohit.loyalty-iconfamily

    The hotel is very beautifully maintained. All the view from the room is amazing. Especially garden view is mesmerizing. Rooms have all the amenities. Washrooms have geyser and hot water facility. Daal, roti sabzi served amazing.

    Travel Month: Sep 2023

    Room: Deluxe Room

    Hotel Gulmarg GS Residency, Kunzer has replied on Sat Sep 09 22:18:02 IST 2023

    Thanks sir

    5.0

    Extremely spacious rooms with nice restaurant facility.

    sunita s.loyalty-iconcouple

    Super deluxe clean rooms at very much affordable rates. First i would like to thank team gulsitara for such wonderful new rooms. Rooms are extremely spacious with good interior work and neat and clean washrooms. Garden area is beautiful and has green apples around. Shakir sahab, the general manager is so cooperative that he offered us kashmiri pulaw on complimentary. It is extremely a beautiful experience and i would love to come again. For general friends who want to book, i would strongly recommend them to book gulsitara or gs residency as the 3* or 4* super deluxe rooms are available at budget rates. Transport facility is easily available. Both local and hired

    Travel Month: Sep 2023

    Room: Deluxe Room

    • user photos
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    Hotel Gulmarg GS Residency, Kunzer has replied on Sat Sep 09 22:18:53 IST 2023

    Thank you for appreciating

    2.0

    Poor Stay

    kusuma s.loyalty-icon

    Fine

    Travel Month: Aug 2023

    Room: TRIPLE BED ROOM

    Hotel Gulmarg GS Residency, Kunzer has replied on Tue Aug 22 11:32:51 IST 2023

    Dear Guest . You have reviewed the stay as poor. But for us we tried our best to provide the best services. We also made the efforts to reschedule your booking for a postponed date. We also upgraded the room to Family suite as you were 4 adults and had booked a triple occupancy room. Still we apologise if something is missing.

    5.0

    Beautiful stay. Good rooms and nice food

    probir t.family

    I am strongly recommending it. Do vs-it this resort. It is located in the middle of apple garden. We plucked apples from apple garden

    Travel Month: Jul 2023

    Room: TRIPLE BED ROOM

    Hotel Gulmarg GS Residency, Kunzer has replied on Tue Aug 01 11:40:24 IST 2023

    Thank you so much sir

    1.0

    Very terrible

    k s.loyalty-icongroup

    This hotel g. S. Residency is located at kunzer, 20 km. Far from gulmarg. But you are showing this property at gulmarg.

    Travel Month: Jul 2023

    Room: TRIPLE BED ROOM

    Hotel Gulmarg GS Residency, Kunzer has replied on Mon Jul 31 12:24:35 IST 2023

    Sir. Kindly look into the site and location again. It is clearly shown as Kunzer ward 7, Gulmarg road. And yes it's at Kunzer Town of Gulmarg tourist destination.

    1.0

    Terrible Stay

    rajiv r.

    Hotel claims to be in gulmarg, but is 15-17 kms away

    Travel Month: Jul 2023

    Room: Deluxe Room

    Hotel Gulmarg GS Residency, Kunzer has replied on Thu Jul 13 08:03:00 IST 2023

    Respected sir. Yes the hotel is on the highway at kunzer Town of Gulmarg

    5.0

    Very nice stay

    rahul c.family

    Very nice place. Staff is also very nice. Must stay if you come to gulmarg. Nice property. Rishi, arm-an there are very helpful. All i say 10/10.

    Travel Month: Jul 2023

    Room: Deluxe Room

    Hotel Gulmarg GS Residency, Kunzer has replied on Thu Jul 13 08:02:01 IST 2023

    Thank you so much sir. For such wonderful comments

    3.0

    Average Stay

    lovee k.

    Rooms are nice. Location is not gulmarg its kunzer 20 kms from gulmarg. Manager was not supportive.

    Travel Month: Jun 2023

    Room: Deluxe Room

    Hotel Gulmarg GS Residency, Kunzer has replied on Sun Jul 09 08:54:02 IST 2023

    Thank you sir.

    5.0

    Excellent Stay

    hashneet g.

    Rooms were very spacious as well as services requested was very fast and inside dining area was the game changer as they serve quality food inside the premises so that you don't have to go outside looking for food as their are very less restaurants near by.

    Travel Month: Jun 2023

    Room: Deluxe Family Suite Room

    Hotel Gulmarg GS Residency, Kunzer has replied on Tue Jul 04 11:10:19 IST 2023

    Thank you so much sir

    5.0

    Graet stay

    jashanpreet k.family

    Everything was great very cooperative staff clean rooms and washrooms food quality was also good overall good experience and great stay

    Travel Month: Jun 2023

    Room: TRIPLE BED ROOM

    Hotel Gulmarg GS Residency, Kunzer has replied on Tue Jul 04 11:14:10 IST 2023

    It is always a pleasure to serve the guests in the best possible manner.

    5.0

    Best behaviour and good food quality

    pavan k.couple

    I have a great experience with this hotel because first of all hotel management and staff was really good and room quality also best

    Travel Month: Jun 2023

    Room: Deluxe Room

    Hotel Gulmarg GS Residency, Kunzer has replied on Mon Jun 26 08:15:25 IST 2023

    Thank you so much sir

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