Review Of Garden Inn Business Hotel, Cochin

Hotel location is very convenient but neat and clean is not above the level ,avarage near only also dust in the rooms except that avarage stay is oky , especially just for transfer travellers also budget friendly

Stayed at the hotel for a single night .Average experience . do not go for a plan with free breakfast as they do not offer any breakfast buffet .

The room provided was average and lacked basic amenities such as bath towels, which was quite disappointing. Although the package included breakfast, it turned out to be a major letdown. Unfortunately, the overall experience did not meet expectations.

There was a terrible stay here, bathroom has got stinking smell, dental kit and towell provided only on demand. On the breakfast they they served only idlies and wada with cold sambar and chutney. On breakfast there was no other breakfast item of choice was available. No staff to serve.

I recently stayed at Hotel Garden Inn for a 2-night business trip, and I was thoroughly impressed. From the moment I arrived, the staff was incredibly welcoming and helpful. The check-in process was smooth, and my room was spotless, modern, and very comfortable. What I appreciated most was the peaceful garden view and the quiet atmosphere—perfect for unwinding after a long day. The bed was cozy, the air conditioning worked great, and the room had everything I needed, including fast Wi-Fi and a well-stocked minibar. Breakfast was a real highlight—fresh, varied, and delicious, with both local and international options. The hotel is also conveniently located close to restaurants and public transport. Special thanks to the front desk staff who went out of their way to help me arrange airport transportation. I would absolutely stay here again and recommend Hotel Garden Inn to anyone visiting the area, whether for business or leisure.

Very pleasant and comfortable stay staff are very friendly and Renji the receptionist is very accommodating

room was good, but toilet, bath area is very congested and do not have any stationaries and bathroom was wet when checked in. also for TV, if you need to watch it you need luck. TV doesn't work usually.

“Not Even Worth a Single Star – Avoid at All Costs!” I booked this hotel based on the 3-star rating listed on MakeMyTrip, expecting at least basic cleanliness and service. What I got instead was an experience worse than a budget roadside lodge. Honestly, calling this a “hotel” is an insult to even the most modest lodges I’ve stayed in before. From the moment I stepped into the room, I was shocked. The first thing I noticed? No clean towels. Not even used towels – just nothing at all. There was no soap, no hand wash, nothing in the bathroom except a broken tap and a stained bucket. When I called housekeeping, no one came for hours. Eventually, I went down to the reception and the staff casually said, “I don’t know about that.” No apology. No assistance. Just complete disinterest. The bed linen was disgusting – full of stains that looked very questionable. When I pointed this out to the staff, again I got the same response: “I don’t know about it.” Not even an offer to change the sheets. It was clear that no one had cleaned the room properly before my check-in. The room smelled musty and damp. There were cobwebs in the corners, and the windows hadn’t been cleaned in what looked like months. Even the fan had a thick layer of dust – I sneezed every few minutes while inside. The bathroom floor was wet when I arrived, and it stayed that way, thanks to a leaking pipe that no one bothered to fix. Calling this a 3-star property is outright misleading. I’ve stayed in local guest houses that were better maintained and offered far more basic courtesy and cleanliness. The service was non-existent, the rooms were filthy, and the staff didn’t seem to care about anything. If you’re considering booking this hotel because of its MakeMyTrip listing – DON’T. Save your money, your sanity, and your health. This place shouldn’t even be listed. I wouldn’t recommend this hotel to anyone – not even for free. Rating: 0/5 Stayed: [Insert Date]

Hotel ambience is very good. Room perfectly ok with all the services. it's near to the main, easily accessible with all means of communication vehicle. Nearby good and quality restaurants are available. Overall reception and staff are

Simply reached the location town railway station to room just three minutes walk. Room neat and clean.

Terrible bed sheets has holes, bathroom was very dirty when i ask housekeeping to clean he said he is not going to do they are only 2 cleaner for whole hotel they have other stuff to do.

Property location is good. Cleanliness average. No air fresheners in toilet. Hot water supply is poor. Staff behaviour ok. No facilities for car drivers.

I travelled with my family.....Room and bathroom was neat and clean....staff was also good....a nice stay

the hotel room was very worst. lights were not functioning poor customer response no running hot water lots of bugs and mosquitoes in the room worst situation of taps no restaurant but they will manage the free complimentary breakfast by getting it from outside or road side eateries do u this is this really good option to stay for in a city like cochin i doubt definitely not a correct one to recommend

Rooms were not clean and tidy. It was smelling very bad. No maintenance being done i guess. Not recommended

As we entered the room it was stinky,and curtain was full of dust , AC i think it was too old 🤦‍♂️.its not a superior room

Value for money. Very polite caretakers and receptionist. They allowed me to late checkout also. Feels very safe and secure

I book this hotel becz u seen good pictures but the room was entirely different than which i seen in the photo

I won't get the proffered room. And the reception guy was very rude. He is raising his voice and he is not fit for the job. We lost the trust

The hotel amenities were all broken. The mirror light was not working it was just blinking the night lamp was not working, the a/c was not working the duvet was toured and had food stains all over it because no one can have their food that's provided by the hotel from the dining area ( hoy punjab restaurant) shown in the pictures, instead we can only have our breakfast, meal & lunch from our room and it's impossible to eat like that especially with family like where do you eat it from? there was only a small table and 2 chairs and the remaining place to eat from the room was 1 the bed, 2 the floor! plus the tv was not working the wifi connection was poor there were no kettle no packaged drinking water no nothing! this hotel doesn't deserve to charge this much price if they are not providing the basic amenities. The bathroom door was not locking. The pillow was not comfy enough and was so dirty. This hotel doesn't even deserve this 3 star because the lights the tv the doors the toilet seat the duvet, the a/c, the internet was all ruined. The food was all punjabi food excluding some noodles and some other. We were literally starving at night craving for some good deserts but all of the deserts was gulab jamun and all. I mean we can't complain the restaurant because the restaurant (that's shown as the dining area of the hotel) is not owned by hot garden inn it's owned by others so that's why we can't eat from the restaurant because the restaurant's owner will charge extra money for the table ( reserved table at the restaurant) from the hotel's owner so it'll be too expensive for the hotel's owner so the owner hid the fact from us that the food can be only eaten in the room and can't eat it from the restaurant that's not theirs. This service is totally ridiculous! we expected more. The one who gave this hotel a 3 star will be probably blind. Its so hard to stay here especially with a family. We"ll for sure never chose this hotel again.