Treebo Premium, Cochin Airport (Near Thiruvilamkunnu Church, Kariyad, Kochi, Nedumbassery)
The check-out time at this hotel is 11 AM, which is common for most hotels (usually 11 AM or 12 PM). However, if you ask for an extra hour, they charge ₹100 in many places, and some hotels don’t charge anything at all for such a short extension.
Here, they asked for ₹200 for just one extra hour, and even if you exceed by just 20 minutes, they charge another ₹100. I didn’t feel this was very fair or customer-friendly. I checked in at 11 PM, which is quite late, so ideally, they could have adjusted an extra hour without charge.
That said, the room and overall stay were good. It would be nice if the management could be more considerate about such small things.
Treebo Premium Cochin Airport, 5 min From Cochin Airport has replied on Tue Aug 05 15:20:35 IST 2025
Dear Thasleema Gafoor, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures