Our recent stay at Fortune Beach Resort, Chennai, was a wonderful experience. From the moment we arrived, the reception staff welcomed us warmly with genuine smiles and professional service. Check-in was smooth, and they were always ready to assist with any request, making us feel comfortable throughout our stay. Their hospitality truly stood out and made the experience memorable.
The property is well maintained, offering a relaxing beachside atmosphere. Rooms were clean and spacious, and the overall ambience was refreshing.
One small suggestion for the management would be to add more dedicated kids’ play areas and entertainment activities. Having indoor and outdoor play zones or supervised kids’ programs would make the resort even more enjoyable for families traveling with children.
Overall, it was a fantastic stay, and I highly recommend Fortune Beach Resort for anyone visiting Chennai. The excellent service of the reception team deserves special appreciation.
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Tue Sep 09 13:49:54 IST 2025
Dear Guest,
Greetings from the Fortune Beach Resort, Chennai!
At the outset, I would like to take this opportunity to thank you on behalf of my entire team for allowing us to host you during your visit to Chennai.
We strive to maintain our hospitality service to always exceed your expectations. Your word of appreciation for our service and adherence to the standard of excellence of the hotel will go a long way to
Motivate our entire team, which will enable them to continue to deliver the resultant high level of service to our valued guests.
At Fortune Chennai, we constantly endeavor to provide you with a high standard of personalized service and efficiency.
We value your feedback and look forward to welcoming you back to the hotel soon We ensure the
Best hospitality experience on your next visit.
Warm Regards,
Poojil Arora
General Manager