- Login or Create Account
Currency
INR
Select CheckIn Date
-
Select CheckOut Date
September 25
Su
Mo
Tu
We
Th
Fr
Sa
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 25
Su
Mo
Tu
We
Th
Fr
Sa
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
You are booking hotel for more than 30 days
- Home
- Hotels in India
- Chennai
- 4 Star Resort in Chennai
- Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group, Chennai
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group
About Property
Set along the ECR, the Fortune Beach Resort offers a secluded base for a wholesome holiday away from the city. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Swimming Pool
- Restaurant
- 24-hour Room Service
- Bar
- + More Amenities
Login to unlock deals & manage your bookings!
+91
Premium Garden View
Fits 2 Adults
Complimentary Breakfast
Flexible Rate with breakfast
Free Cancellation before 14 Oct 01:59 PM100% RefundNon RefundableNOWPay ₹013 Oct11:59 PM14 Oct01:59 PM19 Oct01:59 PMCheck-in
Per Night:
₹ 13,345+ ₹ 2,402 taxes & fees
Very Good(176 RATINGS)
Chennai
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Upgrade to a room with Balcony for ₹600
Deluxe Room
377 sq.ft (35 sq.mt)
1 King Bed
1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Daily Housekeeping
- Bathroom
- 24-hour In-room Dining
- Laundry Service
Room With Free Cancellation | Breakfast only
- Complimentary Breakfast
- Flexible Rate with breakfast
Book with ₹0 Payment
Pay before 13 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 14 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹013 Oct11:59 PM
14 Oct01:59 PM
19 Oct01:59 PM
Check-in
₹ 13,945
+₹ 2,510 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹13,806 or less
3 Room Types
- Free Cancellation
- Breakfast Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Premium Garden View
- 377 sq.ft (35 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Daily Housekeeping
- Bathroom
- Laundry Service
- Air Conditioning
Room With Free Cancellation | Breakfast only
- Complimentary Breakfast
- Flexible Rate with breakfast
Book with ₹0 Payment
Pay before 13 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 14 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹013 Oct11:59 PM
14 Oct01:59 PM
19 Oct01:59 PM
Check-in
Deluxe Room
- 377 sq.ft (35 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Daily Housekeeping
- Bathroom
- 24-hour In-room Dining
- Laundry Service
Room With Free Cancellation | Breakfast only
- Complimentary Breakfast
- Flexible Rate with breakfast
Book with ₹0 Payment
Pay before 13 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 14 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹013 Oct11:59 PM
14 Oct01:59 PM
19 Oct01:59 PM
Check-in
Premium Sea Facing
- 344 sq.ft (32 sq.mt)
Sea View- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Daily Housekeeping
- Bathroom
- 24-hour In-room Dining
- Laundry Service
Room With Free Cancellation | Breakfast only
- Complimentary Breakfast
- Flexible Rate with breakfast
Book with ₹0 Payment
Pay before 13 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 14 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹013 Oct11:59 PM
14 Oct01:59 PM
19 Oct01:59 PM
Check-in
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group Location
Location rated 4.4 by guests
What guests said
Guests praised the property's location for its proximity to the beach, with easy walking access and a pleasant ambiance. Many enjoyed the scenery and the size of the rooms. While some noted that the beach needed better maintenance, the overall sentiment highlighted convenience and the beauty of the surroundings, making it a favorable choice for leisure stays.
Property Rules at Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group
Check-in: 2 PM Check-out: 12 PM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Govt. ID and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|This property accepts credit cards, debit cards, mobile payments, and cash|This property uses a grey water recycling system|Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
- Must Read Rules
- Guest Profile
- ID Proof Related
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group Photos by Guests
- +64 Guest Photos
User Rating & Reviews
- everyone
- couple
- family
- group
- solo
Very Good
176 Ratings, 62 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 4
- 4
- 5
- 4
- 3
- 2
- 5
- 4
- 5
Reviews Summary
Powered by Myra.AI
This property boasts excellent beach access and spacious rooms, providing a relaxing vibe that's perfect for families. Guests enjoyed the friendly staff, especially during special celebrations, and the breakfast spread received many compliments. While some reviews noted a need for improvement in the dining experience and beach maintenance, overall cleanliness and the cozy ambiance were appreciated. With a lovely swimming pool and stunning sea-view options, it's a terrific spot for a peaceful getaway.
Sort by:
Latest first
5.0
lovely stay
anitha p.family
Very well maintained and lovely staffs who helped and assisted well. Will recommend for sure and the room was extremely spacious. Worth the penny!
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Tue Sep 23 12:06:44 IST 2025
Dear Guest, Greetings from the Fortune Beach Resort, Chennai! At the outset, I would like to take this opportunity to thank you on behalf of my entire team for allowing us to host you during your visit to Chennai. We strive to maintain our hospitality service to always exceed your expectations. Your word of appreciation for our service and adherence to the standard of excellence of the hotel will go a long way to Motivate our entire team, which will enable them to continue to deliver the resultant high level of service to our valued guests. At Fortune Chennai, we constantly endeavor to provide you with a high standard of personalized service and efficiency. We value your feedback and look forward to welcoming you back to the hotel soon We ensure the Best hospitality experience on your next visit. Warm Regards, Poojil Arora General Manager
3.0
Not worth for money
parthiban r.family with 1 kid
Over all stay ok but sea view rooms are charged high when compared to Other rooms but sea is very far from room like 200 meter Breakfast menu was more simplified we didn’t expect that even they don’t have indoor game activities
Room: Premium Sea Facing
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group
Dear Sir, Greetings from Fortune Beach Resort, ECR Chennai! Thank you for sharing your feedback with us. We are pleased to know that your overall stay was satisfactory. At the same time, we sincerely regret to learn about your disappointment regarding the distance of our sea-view rooms, breakfast variety, and indoor recreational options. We regret that the sea-view room did not meet your expectation — while located around 200 meters from the shore, these rooms are positioned to offer an open and uninterrupted view of the sea. We also take note of your concern regarding the simplified breakfast menu; our culinary team is already working on adding more variety to enhance the experience. Regarding indoor activities, our property currently focuses more on outdoor and beachside recreation, but we truly appreciate your suggestion and will review options for adding indoor games in the future. Your observations are important for us, and we hope to welcome you again for an improved experience. Regards, Poojil Arora General Manager
2.0
not expected from fortune
rajiv m.couple
I was happy with the room but there were a lot of mosquitoes and house flies in the room which were troubling me a lot and did not actually let me sleep properly. I think the resort should take proper care and not let these insects enter the room.
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Mon Sep 15 11:52:50 IST 2025
Dear Sir, Greetings from the Fortune Beach Resort, Chennai! Thank you for sharing your feedback about your recent stay with us at Fortune Beach Resort ECR, Chennai. Please accept our sincere apologies for the inconvenience caused due to the presence of mosquitoes and houseflies in your room. We truly regret that this impacted your comfort and rest during your stay. Your experience is not reflective of the standards we aim to maintain, and we deeply regret falling short on this occasion. Please be assured that we have already addressed this matter with our housekeeping and pest control teams to ensure such an issue does not recur in the future. We value your patronage and would greatly appreciate the opportunity to regain your trust. Should you choose to stay with us again, we will make every effort to provide you with a far more comfortable and memorable experience. Thank you once again for your valuable feedback, which helps us improve our services. Warm Regards, Poojil Arora General Manager
5.0
Excellent Stay
prakash d.
Our recent stay at Fortune Beach Resort, Chennai, was a wonderful experience. From the moment we arrived, the reception staff welcomed us warmly with genuine smiles and professional service. Check-in was smooth, and they were always ready to assist with any request, making us feel comfortable throughout our stay. Their hospitality truly stood out and made the experience memorable. The property is well maintained, offering a relaxing beachside atmosphere. Rooms were clean and spacious, and the overall ambience was refreshing. One small suggestion for the management would be to add more dedicated kids’ play areas and entertainment activities. Having indoor and outdoor play zones or supervised kids’ programs would make the resort even more enjoyable for families traveling with children. Overall, it was a fantastic stay, and I highly recommend Fortune Beach Resort for anyone visiting Chennai. The excellent service of the reception team deserves special appreciation.
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Tue Sep 09 13:49:54 IST 2025
Dear Guest, Greetings from the Fortune Beach Resort, Chennai! At the outset, I would like to take this opportunity to thank you on behalf of my entire team for allowing us to host you during your visit to Chennai. We strive to maintain our hospitality service to always exceed your expectations. Your word of appreciation for our service and adherence to the standard of excellence of the hotel will go a long way to Motivate our entire team, which will enable them to continue to deliver the resultant high level of service to our valued guests. At Fortune Chennai, we constantly endeavor to provide you with a high standard of personalized service and efficiency. We value your feedback and look forward to welcoming you back to the hotel soon We ensure the Best hospitality experience on your next visit. Warm Regards, Poojil Arora General Manager
5.0
Excellent Stay
krishnan.group
Hospitality, Ambiance and food everything good. Staffs are excellent
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Sat Sep 06 15:43:27 IST 2025
Dear Guest, Greetings from the Fortune Beach Resort, Chennai! At the outset, I would like to take this opportunity to thank you on behalf of my entire team for allowing us to host you during your visit to Chennai. We strive to maintain our hospitality service to always exceed your expectations. Your word of appreciation for our service and adherence to the standard of excellence of the hotel will go a long way to Motivate our entire team, which will enable them to continue to deliver the resultant high level of service to our valued guests. At Fortune Chennai, we constantly endeavor to provide you with a high standard of personalized service and efficiency. We value your feedback and look forward to welcoming you back to the hotel soon We ensure the Best hospitality experience on your next visit. Warm Regards, Poojil Arora General Manager
5.0
Excellent Stay
biswajit d.group
Excellent stay. Very friendly staff. Got an upgraded room, right on the beach. Highly recommended.
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Sat Sep 06 15:43:37 IST 2025
Dear Guest, Greetings from the Fortune Beach Resort, Chennai! At the outset, I would like to take this opportunity to thank you on behalf of my entire team for allowing us to host you during your visit to Chennai. We strive to maintain our hospitality service to always exceed your expectations. Your word of appreciation for our service and adherence to the standard of excellence of the hotel will go a long way to Motivate our entire team, which will enable them to continue to deliver the resultant high level of service to our valued guests. At Fortune Chennai, we constantly endeavor to provide you with a high standard of personalized service and efficiency. We value your feedback and look forward to welcoming you back to the hotel soon We ensure the Best hospitality experience on your next visit. Warm Regards, Poojil Arora General Manager
5.0
Excellent Stay
srinivasulu k.
I enjoyed the swimming pool and beach. Morning breakfast is very good and tasty.
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Thu Sep 04 09:49:49 IST 2025
Dear Guest, Greetings from the Fortune Beach Resort, Chennai! At the outset, I would like to take this opportunity to thank you on behalf of my entire team for allowing us to host you during your visit to Chennai. We strive to maintain our hospitality service to always exceed your expectations. Your word of appreciation for our service and adherence to the standard of excellence of the hotel will go a long way to Motivate our entire team, which will enable them to continue to deliver the resultant high level of service to our valued guests. At Fortune Chennai, we constantly endeavor to provide you with a high standard of personalized service and efficiency. We value your feedback and look forward to welcoming you back to the hotel soon We ensure the Best hospitality experience on your next visit. Warm Regards, Poojil Arora General Manager
5.0
Perfect Weekend Getaway at Fortune
abraham j.family with 1 kid
My stay was comfortable and the property is excellent. The only issue I faced was that, we were not allowed to use the restaurant as it was booked entirely by a wedding group. Management must consider the guest preference as well. If I have to sit inside my room and eat, I could very well stay at home. Apart from this everything was good. The buffet breakfast was nice.
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Mon Sep 01 12:44:35 IST 2025
Dear Guest, Greetings from the Fortune Beach Resort, Chennai! At the outset, I would like to take this opportunity to thank you on behalf of my entire team for allowing us to host you during your visit to Chennai. We strive to maintain our hospitality service to always exceed your expectations. Your word of appreciation for our service and adherence to the standard of excellence of the hotel will go a long way to Motivate our entire team, which will enable them to continue to deliver the resultant high level of service to our valued guests. At Fortune Chennai, we constantly endeavor to provide you with a high standard of personalized service and efficiency. We value your feedback and look forward to welcoming you back to the hotel soon We ensure the Best hospitality experience on your next visit. Warm Regards, Poojil Arora General Manager
5.0
Awesome Fortune stay
naveen r.family with 1 kid
Its was a pleasant and elegant place where you can spend your great family time. Hospitality was too good by Roshini, Muthu and Reshma Keep it up guys. And the birthday decorations by Muthu and team was too good. Food also good. The service by staff and the way they maintain the property was excellent. Overall its a wonderful stay...!!
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Thu Aug 28 15:20:39 IST 2025
Dear Guest, Greetings from the Fortune Beach Resort, Chennai! At the outset, I would like to take this opportunity to thank you on behalf of my entire team for allowing us to host you during your visit to Chennai. We strive to maintain our hospitality service to always exceed your expectations. Your word of appreciation for our service and adherence to the standard of excellence of the hotel will go a long way to Motivate our entire team, which will enable them to continue to deliver the resultant high level of service to our valued guests. At Fortune Chennai, we constantly endeavor to provide you with a high standard of personalized service and efficiency. We value your feedback and look forward to welcoming you back to the hotel soon We ensure the Best hospitality experience on your next visit. Warm Regards, Pritam Chatterjee General Manager
5.0
Pleasant and kids friendly stay
mr p.family with 2 kids
Amenities (Swimming pool, Archery, Kids play area, etc) and Food was great. Loved the proximity to the beach and the service was top notch. It will help if swimming pool has more life savers for kids since the pool depth was 4 feet throughout.
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Wed Aug 13 12:50:31 IST 2025
Dear Guest , Greetings ! Thank you for sharing your feedback with us. Our team would be delighted to see your compliments. We would love to welcome you back at the hotel soon. Best Regards Pritam Chatterjee General Manager
4.0
Good Property
vasudevan p.family with 1 kid
Good property. We had nice and pleasant stay, food also good. My kids enjoyed a lot, nearby private beach
Room: Premium Garden View
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Sun Jul 27 19:00:07 IST 2025
Dear Mr. Vasudevan, Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that you enjoyed your time, We appreciate your feedback regarding your stay & food, and we will certainly take it into consideration as we strive to provide the best possible experience for our guests. Your insights are invaluable to us. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm regards, Gopi Srinivasan Front Office Manager Fortune ECR Beach Resort, Chennai
5.0
Excellent Stay
sreejith g.
Hotel was awesome me and my son Neil. We enjoyed a lot. We enjoyed the pool. The nature and everything. The hospitality of the staffs was really awesome. I would like to specially tag Roshni for the efforts she toook to make our stay wonderful. Thank you.
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Mon Jun 23 17:34:19 IST 2025
Dear Mr. Sreejith, Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that you enjoyed your time, We appreciate your feedback regarding your stay & food, and we will certainly take it into consideration as we strive to provide the best possible experience for our guests. Your insights are invaluable to us. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm regards, Gopi Srinivasan Front Office Manager Fortune ECR Beach Resort, Chenna
5.0
Happy place
ashwini m.family
our family had a very good stay it was all worth it even the staffs are friendly and rooms are clean
Room: Premium Garden View|Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Sun Jul 27 19:01:16 IST 2025
Dear Ms. Ashwini Murali, Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that you enjoyed your time, We appreciate your feedback regarding your stay & food, and we will certainly take it into consideration as we strive to provide the best possible experience for our guests. Your insights are invaluable to us. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm regards, Gopi Srinivasan Front Office Manager Fortune ECR Beach Resort, Chennai
3.0
Average stay
spurthy.family
Very little staff and delayed response. Ambience is good, but food, experience was average. So overall average.
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Wed Aug 13 12:55:49 IST 2025
Dear Guest, Greetings from Fortune Beach Resort ECR Chennai! It has been our privilege to have you stay with us at Fortune Beach Resort ECR Chennai . We have always been earnest in our endeavor to extend the very best of the Fortune standard to our guests. There are times however, when even the best of intentions are not good enough and therefore, it is only through our guests that we get a feedback of our services, which in turn helps us to improve our standards. We have taken a note of your every feedbacks . I have personally discussed with our Executive chef regarding your feedback om Food . I hope you will give us another opportunity and forgive us for the lapse . We look ahead to welcome you back and assure you of our services at all times Warm regards Pritam Chatterjee General Manager
4.0
Good Stay
abinesh a.
"I recently stayed at Fortune Beach Resort in ECR by ITC and it was an amazing experience! The room was spotless, well-maintained, and exuded luxury. The ambiance was perfect for a peaceful and relaxing getaway. I highly recommend this place to anyone looking to unwind and enjoy a luxurious stay!" "I recently stayed at Fortune Beach Resort in ECR by ITC and it was an amazing experience! The room was spotless, well-maintained, and exuded luxury. The ambiance was perfect for a peaceful and relaxing getaway. I highly recommend this place to anyone looking to unwind and enjoy a luxurious stay!"
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Mon Jun 23 17:32:50 IST 2025
Dear Mr. Jai saran, Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that you enjoyed your time, We appreciate your feedback regarding your stay & food, and we will certainly take it into consideration as we strive to provide the best possible experience for our guests. Your insights are invaluable to us. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm regards, Gopi Srinivasan Front Office Manager Fortune ECR Beach Resort, Chenna
1.0
Ok, but wouldn't recommend
prasanth g.family
It is a beach resort but the beach is not maintained. Swimming pool was not cleaned. Staff were decent but not responsive, take a long time to respond for small requests. There was loud music just next to our room in the adjacent place (not hotel's mistake) but they should have been proactive in fixing the situation than waiting for us to raise the issue. I would not recommend unless this resort unless you really don't have another choice or the management addresses these concerns.
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Wed Aug 13 12:54:37 IST 2025
Dear Guest, Greetings from Fortune Beach Resort ECR Chennai! It has been our privilege to have you stay with us at Fortune Beach Resort ECR Chennai . We have always been earnest in our endeavor to extend the very best of the Fortune standard to our guests. There are times however, when even the best of intentions are not good enough and therefore, it is only through our guests that we get a feedback of our services, which in turn helps us to improve our standards. We have taken a note of your every feedbacks . I have personally discussed with my concern departmental heads about each and every points . Please note sea beach is belongs to Government and we clean twice in week with outside vendors . I hope you will give us another opportunity and forgive us for the lapse . We look ahead to welcome you back and assure you of our services at all times Warm regards Pritam Chatterjee General Manager
4.0
Good Stay
jai s.family with 1 kid
Excellent staff and good food provided. Good ambients and friendly staffs. Highly recommend to stay with family and friends.
Room: Premium Garden View
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Mon Jun 23 17:30:01 IST 2025
Dear Mr. Jai saran, Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that you enjoyed your time, We appreciate your feedback regarding your stay & food, and we will certainly take it into consideration as we strive to provide the best possible experience for our guests. Your insights are invaluable to us. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm regards, Gopi Srinivasan Front Office Manager Fortune ECR Beach Resort, Chennai
4.0
Good stay
vellalapalayam m.family with 1 kid
I stayed with my family for a weekend one night, we booked two rooms. Pros 1. The room is very spacious and also the toilet 2. Private access to sea 3. Big size swimming pool with clear water and amenities 4. Morning breakfast is good mostly south Indian. Have Live counter for dosa and omlette. The fresh juice was not good Cons 1. Wifi not working 2. One of our room at ground floor was stinking 3. Response from front desk is slow 4. Hot water issue in one room Over all we enjoyed the stay and will recommend it to our friends
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Sun Jun 01 18:59:23 IST 2025
Dear Mr. Manoharan, Thank you for taking the time to share your feedback about your recent stay with us. We’re delighted to hear that you and your family enjoyed many aspects of your visit, We’re also glad to know that you appreciated our breakfast offerings. However, we sincerely apologize for the inconveniences you faced during your stay, particularly regarding the Wi-Fi issues, the odor in one of the ground floor rooms, the slow response from our front desk, and the hot water issue. Please be assured that we take your feedback seriously and will address these matters with our team to ensure a more pleasant experience for our future guests. Your recommendations to friends mean a lot to us, and we hope to welcome you and your family back for another visit where we can provide an even better experience. Thank you once again for your valuable feedback! Best regards, Gopi Srinivasan Front Office Manager Fortune ECR Beach Resorts, Chennai
4.0
Good Stay
ajith k.couple
you need to improve food quality. other then food, i was very happy for the stay. good rooms and nice ambiance. over all property was really nice
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group has replied on Sun Jun 01 19:30:33 IST 2025
Dear Mr. Ajith Kumar, Thank you for sharing your thoughts regarding your recent stay with us. We are Delighted to hear that you enjoyed the good rooms, nice ambiance, and overall quality of our property. Your positive remarks about our accommodations truly motivate our team. We appreciate your feedback regarding the food quality, and we take it seriously. Guest satisfaction is our top priority, and we are continuously working to enhance our menu offerings. Your input will help us focus on areas where improvement is needed, ensuring a better dining experience for our guests in the future. We look forward to welcoming you back soon and providing an even more enjoyable stay. Thank you once again for your valuable feedback. Best regards, Gopi Srinivasan Front Office Manager Fortune ECR Beach Resort , Chennai
5.0
Excellent Stay
muthu k.family
Location of the property was convenient. The food was great. The ambience was excellent 👌. The staff were very polite and respectful. The stay was memorable.
Room: Deluxe Room
Fortune Beach Resort ECR, Chennai - Member ITC Hotels' Group
Dear Mr. Muthu Kumar, Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you found our location convenient and enjoyed the great food and excellent ambiance. It’s Great to know that our staff’s politeness and respect contributed to making your stay memorable. Your kind words motivate us to continue providing the best possible service and experiences for our guests. We look forward to welcoming you back for another enjoyable stay in the near future. Warm Regards, Gopi Srinivasan Front Office Manager Fortune ECR Beach Resort , Chennai.
