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Review Of Fairfield by Marriott Chennai OMR0123401234

OMR chennai, Chennai

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    4.1
    Very Good

    1499 Ratings, 715 Reviews

    excellent
    49%
    very good
    30%
    average
    12%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 4
    • 5
    • 4
    • 5
    • 2
    • 5
    • 4

    Rating Categories

    • Hospitality4.5
    • Facilities4.1
    • Food4.2
    • Room4.4
    • Cleanliness4.5
    • Value For Money4.2
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    Reviews Summary

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    Fairfield by Marriott, OMR Chennai, boasts a prime location on Old Mahabalipuram Road, making it a convenient choice for business and leisure travelers alike. Guests rave about the warm and attentive staff, great cleanliness, and tasty breakfast with a decent variety. The well-maintained rooms offer a comfortable stay, complemented by excellent room service. While some mentioned the limited dining options, the overall ambiance and hospitality shine, making it a friendly and inviting property for couples and families.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    dhruthik d.

    Very helpful team and friendly team made sure everything was comfortable for our duration of stay very happy with my time spent there will definitely choose to stay here everytime

    Travel Month: Sep 2025

    Room: Fairfield King

    2.0

    Poor Stay

    parth s.family with 1 kid

    There was no Vallet parking, we had to manage the car parking in such small space. Lot of power cut during night and the TV was starting with sound post every cut which led my baby to wake up. It was a nightmare for us. Bed is really small and I will not suggest if you are travlling with an infant. Some good part of it was that they got good baby food.

    Travel Month: Sep 2025

    Room: Fairfield King

    5.0

    W

    abhinav b.business

    The Stay was really. The room was well maintained with everything in place from water to toiletries. The bed sheets were fresh. The room service was also fast. I had a complementary breakfast in the morning the spread was really good. The staff was also courteous. I was on a work trip so the staff helped me with invoices also. Overall it was a very good experience. The property was really good. The room was well maintained. The bed sheets were fresh. Everything was available from water to toiletries. The washroom was neat and clean. The breakfast spread was also great and the staff was also courteous 👍 Overall it was an amazing experience.

    Travel Month: Sep 2025

    Room: Fairfield King

    4.0

    Prefect Stay for Group

    ranjith.group

    Good Ambience and Clean. Prefect Stay for Group of People's

    Travel Month: Sep 2025

    Room: Fairfield King

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    5.0

    Excellent Stay

    shalabh k.business

    The hotel's ambience was nice. Breakfast was good with a blend of different varieties. The staff was cordial and overall I had a satisfactory stay

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Fairfield King

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    3.0

    Decent Property

    nitesh s.business

    Just another decent property with good service. Recommend for Business Travellers only Certainly not a preferred one

    Travel Month: Sep 2025

    Room: Fairfield King

    Fairfield by Marriott Chennai OMR has replied on Mon Sep 22 12:29:20 IST 2025

    Thank you for your kind words and positive rating. We’re delighted that our team could make your stay enjoyable. We hope to see you again on your next visit at "Fairfield by Marriott Chennai OMR"!

    2.0

    Poor Stay

    nandakumar c.family

    The room is not clean the towels the bedding are all not clean not white but coloured ...seems it’s been in use for a long time.. the room is not clean and the corridors are dirty not vacuumed full of dust and soil. The room itself is very cramped. The toilet is not clean and has yellow formation inside the commode. It is very much poor upto its brand’s international standards. The staff are good and courteous is the only positive thing. I will not recommend this hotel in the present condition.

    Travel Month: Sep 2025

    Room: Guest room, 2 King

    Fairfield by Marriott Chennai OMR

    Dear Guest, We’re very sorry to hear about the issues you encountered during your stay. Your experience is important to us, and we regret that we fell short. We’d love to discuss how we can improve and hopefully make it up to you in the future.

    4.0

    Good Stay

    ruchi p.couple

    we had a very short stay at the hotel. People at the late night reception desk were helpful and polite. The morning buffet breakfast had many options available. Vegetarian food was delicious. So as the service.

    Travel Month: Sep 2025

    Room: Fairfield King

    Fairfield by Marriott Chennai OMR has replied on Mon Sep 22 12:34:27 IST 2025

    Dear Guest, We truly appreciate you taking the time to share your feedback. It’s wonderful to know that you enjoyed your stay at "Fairfield by Marriott Chennai OMR". Your support motivates us to keep providing excellent service. Looking forward to your next visit!

    3.0

    Average Stay

    akash.group

    Property is worn out, old, rooms have a smell that does not go even after switching on the AC. Rooms are of small size. Food is very good and restaurant staff is very helpful and welcoming.

    Travel Month: Sep 2025

    Room: Fairfield King

    Fairfield by Marriott Chennai OMR

    Dear Guest, We’re sorry to hear that your stay did not go as expected. Your feedback helps us improve, and we want to make things right. Please reach out to us so we can address your concerns personally. We hope to restore your confidence in our hotel.

    3.0

    Average Stay

    lakshman.solo

    stay was ok not so supportive by front office or the housekeeping manager or restaurant in room service was upto the standard. overall disappointed.

    Travel Month: Sep 2025

    Room: Fairfield King

    Fairfield by Marriott Chennai OMR

    Dear Guest, We’re sorry to hear that your stay did not go as expected. Your feedback helps us improve, and we want to make things right. Please reach out to us so we can address your concerns personally. We hope to restore your confidence in our hotel.

    5.0

    A Comfortable Stay at Fairfield by MarriOMR

    thejus k.family

    I had a wonderful stay at Fairfield by Marriott OMR, Chennai. The check-in process was smooth, and the staff were extremely warm, courteous, and always ready to help. The room was clean, comfortable, and well-maintained with all the necessary amenities. The breakfast buffet had a great spread with delicious options, and the service team ensured everything was taken care of promptly. The hotel’s location on OMR is also convenient and well connected. Overall, it was a pleasant and comfortable experience, and I truly appreciate the hospitality of the entire team. I would definitely recommend this property for both business and leisure stays.

    Travel Month: Sep 2025

    Room: Fairfield King

    Fairfield by Marriott Chennai OMR has replied on Mon Sep 22 12:37:03 IST 2025

    Dear Guest, We truly appreciate you taking the time to share your feedback. It’s wonderful to know that you enjoyed your stay at "Fairfield by Marriott Chennai OMR". Your support motivates us to keep providing excellent service. Looking forward to your next visit!

    2.0

    Poor Stay

    hsuan t.solo

    2

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Fairfield King

    Fairfield by Marriott Chennai OMR

    Dear Guest, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. We’d appreciate the chance to learn more and make things right—please feel free to contact us We hope to have the opportunity to welcome you back for a better stay.

    5.0

    Excellent Stay

    beaula m.

    It was a pleasant stay, the staff were very polite and responsive, food and ambience was 5/5

    Travel Month: Aug 2025

    Room: Fairfield King

    Fairfield by Marriott Chennai OMR has replied on Mon Sep 22 12:38:17 IST 2025

    Dear Guest, We truly appreciate you taking the time to share your feedback. It’s wonderful to know that you enjoyed your stay at "Fairfield by Marriott Chennai OMR". Your support motivates us to keep providing excellent service. Looking forward to your next visit!

    3.0

    Average Stay

    gajendran j.

    Room which we stayed is very small. But rooms are very clean and nice. Very polite and speedy service by the staffs. Food was very tasty and nice. No garden, parking area is conjusted. Over all okay 🙏

    Travel Month: Aug 2025

    Room: Fairfield King

    5.0

    Excellent Stay

    sri r.couple

    It was such a pleasant stay at Mariott Chennai Omr. Felt so comfortable with the hospitality they showed❤️

    Travel Month: Aug 2025

    Room: Fairfield King

    Fairfield by Marriott Chennai OMR has replied on Mon Sep 22 12:39:06 IST 2025

    Dear Guest, We truly appreciate you taking the time to share your feedback. It’s wonderful to know that you enjoyed your stay at "Fairfield by Marriott Chennai OMR". Your support motivates us to keep providing excellent service. Looking forward to your next visit!

    3.0

    Average Stay

    kashish.

    Food not good

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Fairfield King

    5.0

    Comfortable

    diwakar s.solo

    Stay was comfortable, staff was polite especially Lalita at the reception. Loved being able to workout during the stay

    Travel Month: Jul 2025

    Room: Fairfield Twin

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    Fairfield by Marriott Chennai OMR has replied on Mon Sep 22 12:39:48 IST 2025

    Dear Guest, We truly appreciate you taking the time to share your feedback. It’s wonderful to know that you enjoyed your stay at "Fairfield by Marriott Chennai OMR". Your support motivates us to keep providing excellent service. Looking forward to your next visit!

    4.0

    Good Stay

    siraj a.business

    it is located in the IT hub of Chennai, so if you have work there, it's ideal. The rooms are clean and well serviced. The staff is excellent, the front office staff is welcoming and well trained, professional and friendly, special word for Benison and Ming. Ranjan at the bell desk is great as well as the house keeping staff. Its a busy locality with restaurants and malls. the Marina mall is just 6 kms away. Highly recommend a stay here if visiting Chennai. Very Happy with them it is located in the IT hub of Chennai, so if you have work there, it's ideal. The rooms are clean and well serviced. The staff is excellent, the front office staff is welcoming and well trained, professional and friendly, special word for Benison and Ming. Ranjan at the bell desk is great as well as the house keeping staff. Its a busy locality with restaurants and malls. the Marina mall is just 6 kms away. Highly recommend a stay here if visiting Chennai. Very Happy with them.

    Travel Month: Jul 2025

    Room: Fairfield Twin

    5.0

    Good Hote

    shauzab z.business

    Nice Hotel, Fairfield / Marriott Bonvoy class. Location is not so good. But decent rooms, nice ambience, lovely restaurant & food and a great staff. Had a pleasant stay this time too

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Fairfield King

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    5.0

    Excellent Stay

    group

    Had a very beautiful experience staying at this wonderful place!! Truly felt like home! All the staff treated us so well with their kindness and smile. And special mention about the excellent service offered by dining staff Samir. Truly overwhelmed by his kindness and service. Would definitely love to visit again. Thank you for making this stay so very memorable!!

    Travel Month: Jul 2025

    Room: Fairfield Twin

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