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Suryanelli, Munnar | 26.9 km from city centre
174 Ratings, 129 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property offers stunning views amidst serene tea gardens, making it an ideal escape from the hustle and bustle. Guests rave about the clean and spacious rooms with balconies that open up to breathtaking landscapes. The staff, particularly Mr. Saju, are known for their warmth and attentive service. The location is excellent for trekking, especially to Kolukkumalai. Though the approach road is challenging, many find it worth it for the natural beauty and peaceful environment. Food is decent, though some guests suggest a bit more variety.
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Best place for ultimate de stress.
The stay, food and the location was amazing. Mr. Matthews and Mr Sabu took excellent care during the entire stay. Will recommend this to anyone who is seeking disconnect from the daily hustle bustle. Wifi network is good. Got disconnected only a couple of times for few minutes. Mobile network(Vi) is also good. Nearest town is Suriyanelli (approx. 3kms) where one can find all the essentials as well as medical stores. Sunrise and sunset are not to be missed.
Room: Tea Estate View Suite Room
nice..and beautiful
couplenice peaceful and clean and one of the best views of nature
Room: Valley View Suite Room
Worst property no one a available for 2 hours for check in
coupleWorst experience i ever had. No person were available at the property for 2 hrs for check in. I already informed about the check in time before booking the room but no one is available at the property to check in. Security person not available on night time. Complimentary breakfast s worst, they gave whatever they wish. We were waiting at the road for 2 hours no one s picking the phone. Reception locked and the number displayed in reception s switched off. One number given in booking confirmation they are not picking the phone.
Room: Valley View Room
Good property with mountain vie
Property is away from city so book room with food option. Food is good. Only jio mobile network works. Hotel does provide wifi.
Room: Tea Plantation Room
Terrible Stay
The building requires renovation. The bathroom appears very outdated. Dinner was overpriced for the limited menu and not worth it. There was no electricity from midnight onwards. They provided only 2 hours of power using a generator. There was no swimming pool or kids' activities available. Overall, i was unhappy with the stay, especially considering the high price of rs 7200 per night.
Room: Valley View Room
Cost-lie
familyCostlier for the given amenities. Property location is good, room set up is good and spacious, food taste is good. Parking on top of the property is unique and provides awesome view. Pool is missing, tv not working and limited food options. 30% costlier for the set up and amenities.
Room: Tea Plantation Room
Heavenly stay
groupWas very nice, scenic beauty, excellent location. Courteous staff. Excellent amenities. Rooms are clean.
Room: Tea Plantation Room
Good Stay
businessGood hotel, with nice room, good breakfast, less choice but good quality, nice location and great view from room
Room: Tea Plantation Room
Good Stay
familyPros- location close to the jeep safari entry, good views, good food, service great, rooms are spacious cons- rooms could have been more clean especially bathroom, no lift service so it'll be difficult for elder people to climb those stairs
Room: Tea Plantation Room
Worst booking e
They didn't get the booking via make-my trip, it was very horrible booking through make my trip and i am not going to use this app anymore
Room: Tea Plantation Room
Eterno Capithans Dale has replied on Wed Jan 03 16:52:17 IST 2024
Dear Guest, Greetings from Eterno Capithans Dale Thank you so much for sharing your experience with us. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. Hoping to see you soon! Thanks, and regards team Eterno Capithans Dale
Nice ambience
familyWe loved the place especially because of the view which we got from our room. This is a place which is best if someone is planning kolukkumalai trip
Room: Valley View Room
Eterno Capithans Dale has replied on Tue Oct 10 14:10:21 IST 2023
Dear Guest, Greetings from Eterno Capithans Dale Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Looking Forward to The Pleasure of Welcoming You Back to Our Property. Thanks, And Regards Team Eterno Capithans Dale
Awesome stay
The stay was awesome, the views, food, everything was satisfactory. Also the customer service was great during the stay.
Room: Valley View Room
Eterno Capithans Dale has replied on Tue Oct 10 14:10:53 IST 2023
Dear Guest, Greetings from Eterno Capithans Dale Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Looking Forward to The Pleasure of Welcoming You Back to Our Property. Thanks, And Regards Team Eterno Capithans Dale
Good
Wifi not available some sime n rurar areas only 5 room in full hotel road is ruff n t raking type on the way
Room: Valley View Room
Eterno Capithans Dale has replied on Tue Oct 10 14:12:18 IST 2023
Dear Guest, Greetings from Eterno Capithans Dale Thank you so much for sharing your experience with us. We hope to see you again soon. We really appreciate you taking the time to share your feedback with us. We look forward to seeing you again soon. Thanks, and Regards Team Eterno Capithans Dale
Average Stay
familyView is good. Food options are very limited. Room is good. The weather was awesome. Tea garden and greenery was awesome
Room: Valley View Room
Eterno Capithans Dale has replied on Tue Oct 10 14:12:58 IST 2023
Dear Guest, Greetings from Eterno Capithans Dale Thank you so much for sharing your experience with us. We hope to see you again soon. We really appreciate you taking the time to share your feedback with us. We look forward to seeing you again soon. Thanks, and Regards Team Eterno Capithans Dale
A beautiful space with exquisite design
groupThe architecture of the hotel is quite impressive, the layout of rooms, the amenities all commendable. Location very calm and beautiful
Room: Valley View Room
Eterno Capithans Dale has replied on Tue Oct 10 14:13:33 IST 2023
Dear Guest, Greetings from Eterno Capithans Dale Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Looking Forward to The Pleasure of Welcoming You Back to Our Property. Thanks, And Regards Team Eterno Capithans Dale
Excellent trip
Our trip was at peak season and we decided to stay away from crowded places and to enjoy calm atmosphere. Purpose was fulfilled. This property is in a silent locality and excellent. Nice food and they taken care of us, very well. Kullumalai jeep safari was our plan and they arranged for pick up and drop to the resort.
Room: Valley View Room
Eterno Capithans Dale has replied on Tue Oct 10 14:13:58 IST 2023
Dear Guest, Greetings from Eterno Capithans Dale Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Looking Forward to The Pleasure of Welcoming You Back to Our Property. Thanks, And Regards Team Eterno Capithans Dale
Good
Better views and neat clean stay
Room: Valley View Room
Eterno Capithans Dale has replied on Tue Oct 10 14:14:22 IST 2023
Dear Guest, Greetings from Eterno Capithans Dale Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Looking Forward to The Pleasure of Welcoming You Back to Our Property. Thanks, And Regards Team Eterno Capithans Dale
Great place for nature lovers
coupleThe hotel has a nice, calm and serene atmosphere. Rooms were pretty. We had a great time here. Good for couples
Room: Valley View Room
Eterno Capithans Dale has replied on Tue Oct 10 14:14:51 IST 2023
Dear Guest, Greetings from Eterno Capithans Dale Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Looking Forward to The Pleasure of Welcoming You Back to Our Property. Thanks, And Regards Team Eterno Capithans Dale
Average Stay
View from property is amazing but property not well maintained and not professional service, we have spent 12000 rs for a night for two rooms but they didn't u range any entertainments activity at night
Room: Valley View Room
Eterno Capithans Dale has replied on Tue Oct 10 14:15:47 IST 2023
Dear Guest, Greetings from Eterno Capithans Dale! Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. Hoping to see you soon! Thanks, and regards team Eterno Capithans Dale
Location, food and hygiene
familyThe property overlooks a valley and the view is breathtaking. One can enjoy the view and quiet nature looking at beautiful mountain ranges and valley, river and forest all in one go with nothing hiding in front of you from the hotel balcony. Food is not bad and hygeine is not bad. The property needs better keep and a proper manager to take care of guests although not a disaster in this area.
Room: Valley View Room
Eterno Capithans Dale has replied on Thu Jul 21 11:25:51 IST 2022
Dear guest, greetings from eterno capithan's dale! we are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to our property. Thanks, and regards team eterno capithan's dale.
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