Shelter Heritage offers a warm, homely vibe with standout hospitality, where the staff is noted for being extremely polite and helpful. Guests appreciate the cozy and well-maintained rooms, alongside delicious homemade food that captures authentic Kashmiri flavors. It’s ideally budget-friendly, making it a great choice for travelers seeking an inviting atmosphere. However, a few guests found the location a bit tricky to locate. Overall, the property excels in providing a memorable and genuine experience.