This property is in a serene location near Dal Lake and major gardens, offering a calming atmosphere and great views. Guests appreciated the supportive staff and good hospitality, with many noting commendable service. However, there were consistent complaints about room maintenance, cleanliness, and the lack of certain amenities like Wi-Fi and lift services. Some visitors also mentioned slow food service and a limited breakfast variety. Overall, it seems to suit those seeking a peaceful and budget-friendly stay.