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Sushant Lok I, Gurgaon | 7 minutes walk to Fortis Memorial Research Institute, Gurugram
3624 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is well-loved for its serene ambiance and lush greenery, making it a refreshing escape amidst the city bustle. Guests appreciate the spacious, clean rooms and a variety of recreational facilities, including a large swimming pool. The food, especially breakfast, receives positive remarks, although there's a request for more variety. While service is notably friendly, some guests felt it could be more prompt.
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Excellent Stay
Tha room was so clean and proper maintain. Food was awesome and tasty with reasonable price. Specially I took the breakfast and it was very nice in view of health . Staff was also cooperative with good behaviour.
Room: Premier Club Room
Terrible Stay
Everything was good but I requested for the plate and bowl however they don't get delivered and normally all toiletries items are provided however there are no any items in the bathroom and I requested 2 times but nothing was delivered.
Room: Premier Club Room
Excellent Stay
I have visited this place for the celebration of my wife birthday, the stay was very memorable as this property provides an environment and standard that matches the vibes of an international stay, as all the facilities within the premies were very well maintained, like swimming pool, gym, play area and restaurants, we enjoyed a lot there.
Room: Premier Club Room
Excellent Stay
Property Locality is Very Good.. I stayed here 2 times
Room: Premier Club Room
Excellent Stay
The stay was absolutely great, at first I was not sure of how it was going to be but this is one of the best properties I have ever been to. Perfect for a getaway while not going too far from the city. The food was excellent, service was superb, views were mesmerising and the cleanliness was top notch. The swimming pool was the best attraction of the stay! Thank you for making our stay so memorable ❤️
Room: Premier Club Room
worth staying
Nice property with good location great peaceful ambience, very well maintained greenery giving vacation vibes.
Room: Premier Club Room
The Palms Town & Country Club
Dear Guest! Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed your experience and appreciated our services. We’re grateful for guests like you who make efforts worthwhile. We’ll continue to strive for excellence to ensure that every guest has a memorable stay. Thank you for choosing The Palms Town & Country Club, Gurugram and we look forward to welcoming you back soon! Best Regards, Khushboo Srivastava – Front Office Manager
breakfast is below the bench mark
Breakfast menu is common for last five days which so boring. Post complement club not changed a single item
Room: Grande Luxury Room with Balcony
The Palms Town & Country Club
Dear Guest! Thank you for writing to us. Kindly accept our apologies for the inconvenience you had at our property and to assure you that this is not a true reflection of the high standards of service and quality upon, which we pride ourselves at The Palms Town & Country Club. Please be assured that we have briefed our team on the same and have put a corrective action in place to avoid any recurrence of a similar experience. You are heartily welcome in our property again so that we can get a chance to serve you better. Best Regards, Khushboo Srivastava – Front Office Manager
Stay base room with balcon
Beautiful property to spend time. The rooms were clean , the food was decent and the overall experience was 8/10
Room: Premier Club Room
The Palms Town & Country Club
Dear Guest! Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed your experience and appreciated our services. We’re grateful for guests like you who make efforts worthwhile. We’ll continue to strive for excellence to ensure that every guest has a memorable stay. Thank you for choosing The Palms Town & Country Club, Gurugram and we look forward to welcoming you back soon! Best Regards, Khushboo Srivastava – Front Office Manager
Calm getaway
Very calm and peaceful place for a stay in the city, feels as if away from the hustles bustle. Properly maintained
Room: Premier Club Room
The Palms Town & Country Club
Dear Guest! Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed your experience and appreciated our services. We’re grateful for guests like you who make efforts worthwhile. We’ll continue to strive for excellence to ensure that every guest has a memorable stay. Thank you for choosing The Palms Town & Country Club, Gurugram and we look forward to welcoming you back soon! Best Regards, Khushboo Srivastava – Front Office Manager
Average Stay
Everything was average service was very late even ordering tea it take 1 hrs
Room: Premier Club Room
The Palms Town & Country Club
Dear Guest! Thank you for writing to us. Kindly accept our apologies for the inconvenience you had at our property and to assure you that this is not a true reflection of the high standards of service and quality upon, which we pride ourselves at The Palms Town & Country Club. We have briefed our team on the same and would like to assure you that we have put a corrective action in place to avoid any recurrence of a similar experience. You are heartily welcome in our property again so that we can get a chance to serve you better. Best Regards, Khushboo Srivastava – Front Office Manager
Excellent Stay
Property is really nice. Food was good. I stayed for a night with family. Absolutely amazing was the resort. Strongly recommended.
Room: Premier Club Room
The Palms Town & Country Club
Dear Guest! Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed your experience and appreciated our services. We’re grateful for guests like you who make efforts worthwhile. We’ll continue to strive for excellence to ensure that every guest has a memorable stay. Thank you for choosing The Palms Town & Country Club, Gurugram and we look forward to welcoming you back soon! Best Regards, Khushboo Srivastava – Front Office Manager
Excellent Stay
The response of the front office is very prompt. They are flexible with everything. Not money minded. Food services are also top class.
Room: Premier Club Room
The Palms Town & Country Club
Dear Guest! Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed your experience and appreciated our services. We’re grateful for guests like you who make efforts worthwhile. We’ll continue to strive for excellence to ensure that every guest has a memorable stay. Thank you for choosing The Palms Town & Country Club, Gurugram and we look forward to welcoming you back soon! Best Regards, Khushboo Srivastava – Front Office Manager
Terrible Stay
So many crowd
Room: Premier Club Room
night manager was really bad feeling like staying ina hostel do not go
No guest entry the night manager not recommended bad resort nothing is there bad experience manager is rude gatekeeper is rude everyone has there own attitude no one can talk politely
Room: Grande Luxury Room with Balcony
The Palms Town & Country Club
Dear Guest! Thank you for writing to us. Kindly accept our apologies for the inconvenience you had at our property and to assure you that this is not a true reflection of the high standards of service and quality upon, which we pride ourselves at The Palms Town & Country Club. Please note that we have visitor's policy till 8pm which is mentioned on the form which is signed by the guest upon check-in. This policy is to ensure safety and comfort of our rooms guests. You are heartily welcome in our property again so that we can get a chance to serve you better. Best Regards, Khushboo Srivastava – Front Office Manager
Average Stay
Everything was going smooth until I went for swimming with my son and wife. That swimming incharge was doing charged 1000rs secretly from my wife when I was not there. When I raised a complain, he got scared and asked my wife to speak. Which became very scary for us as we were there with our son. So we immediately checked out at 9.30 pm in night one day before.
Room: Premier Club Room
Average Stay
The location is very good, and the overall feel is good, they don't have a dinner buffet and the food is decent and the staff are polite. The rooms are clean and decent, further ambience can be improved.
Room: Premier Club Room
The Palms Town & Country Club
Dear Guest! Thank you for taking the time to share your feedback. We’ll continue to strive for excellence to ensure that every guest has a memorable stay. We will certainly consider your highlighted points and will take your suggestions into account. Thank you for choosing The Palms Town & Country Club, Gurugram and we look forward to welcoming you back soon! Best Regards, Khushboo Srivastava – Front Office Manager
Home away from home
We were a group of 4 girls with kids and this was a get together for us along with our kids. This place is centrally located and the stay was comfortable. The room was clean and hygienic and staff very helpful and cooperative. We had a multi cuisine delectable menu to choose from. Will recommend this place for a great relaxing rejuvenating comfortable experience.
Room: Premier Club Room
The Palms Town & Country Club
Dear Guest! Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed your experience and appreciated our services. We’re grateful for guests like you who make efforts worthwhile. We’ll continue to strive for excellence to ensure that every guest has a memorable stay. Thank you for choosing The Palms Town & Country Club, Gurugram and we look forward to welcoming you back soon! Best Regards, Khushboo Srivastava – Front Office Manager
Average Stay
Properly is being very neat and clean even after been old promises. Food was below average which needs to be improved.
Room: Grande Luxury Room with Balcony
The Palms Town & Country Club
Dear Guest! Thank you for taking the time to share your feedback. Kindly accept our apologies for the inconvenience you had at our property and to assure you that this is not a true reflection of the high standards of service and quality upon, which we pride ourselves at The Palms Town & Country Club. It is our constant endeavour to extend services of the highest standards, but we apologize for having fallen short of it on this occasion. Your feedback is invaluable as it helps us to continually improve the quality of our customer service. You are heartily welcome in our property again so that we can get a chance to serve you better. Best Regards, Khushboo Srivastava – Front Office Manager
Good Stay
Okay
Room: Premier Club Room
The Palms Town & Country Club
Dear Guest! Thank you for choosing The Palms Town & Country Club, Gurugram and we look forward to welcoming you back soon! Best Regards, Khushboo Srivastava – Front Office Manager
Good Stay
It was a good experience in terms of property. The property is very good in maintainace. But the food is bad
Room: Premier Club Room
The Palms Town & Country Club
Dear Guest! Thank you for taking the time to share your feedback. We’re grateful for guests like you who make efforts worthwhile. We’ll continue to strive for excellence to ensure that every guest has a memorable stay. It is our constant endeavour to extend services of the highest standards, but we apologize for having fallen short of it on this occasion. We take great pride in the taste and quality of our food and we are disappointed to hear that you didn't had a good experience. We'd love to have an opportunity to serve you better and we'll ensure to meet your expectations. Thank you for choosing The Palms Town & Country Club, Gurugram and we look forward to welcoming you back soon! Best Regards, Khushboo Srivastava – Front Office Manager
Sector 71
Sushant Lok I
Udyog Vihar
Udyog Vihar
Sector 26
Sector 58
Mahipalpur
Sahibabad
Chanakyapuri
Aerocity
Karnki
Aerocity
Connaught Place
East Delhi
Paschim Vihar
Vaishali
In Manesar
In Sohna
Palam Vihar
Old Gurgaon
In Manesar
In Sohna
In Greater Noida
In Manesar
Sector 77
Sector 71
Sector 29
Udyog Vihar
Sector 63
Sector 83
DLF Phase 4
DLF Phase 1
DLF Phase 1
Sector 90
Udyog Vihar
Sankhol
Rewari
Asaudha
Manesar
Bissar Akbarpur
Sector-2A
Mahipalpur
Bissar Akbarpur
Sector 77
Samalka
