Yes, I would like to review this hotel. First, reception service good and nice hospitality. Room is clean with a nice view. But free water (no small bottle water, just have two big glass bottle water can not bring it go outside) and room amenities poor. Third one is dispointed at the swimming pool, actually that is the point why I chose this hotel but whole time no people visit and also no staff there service. Maybe next time out of my list _or choosing. One more point is good is the lobby restrant amazing, I like the ambitious. Thanks.
Golden Tulip City Centre Gurgaon
Dear Mr. Yoshinaga,
Greetings from Golden Tulip, Sector 29, Gurugram!
Thank you for taking the time to share your valuable feedback. We are glad to know you appreciated our reception service, hospitality, cleanliness, and the ambience of our lobby restaurant.
We have noted your observations regarding room amenities, bottled water, and swimming pool availability. Please note, as part of our sustainability initiative, we follow a no single-use plastic policy to contribute towards environmental conservation. However, bottled water and other amenities are always available upon request — we truly wish we had known your preference during your stay so we could have arranged the same for you.
Your feedback has been shared with the respective teams for further improvement. We look forward to welcoming you back and ensuring an even more comfortable experience on your next visit.
Warm regards,
Anil Mahla
General Manager
Golden Tulip, Sector 29, Gurugram