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Sector 58, Gurgaon
255 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts excellent service and delicious food, with many guests praising Chef Ajit for his attention to detail. The spacious, clean rooms come with stunning views, complemented by a beautiful ambiance. Located conveniently in Gurugram, it's perfect for both leisure and staycations. Guests appreciate the hospitable staff, state-of-the-art amenities, and a diverse buffet spread. Personal touches, like thoughtful surprises for special occasions, make the experience memorable. This is truly a luxurious escape worth visiting!
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Excellent Stay
Checked in for one night. Stayed for three. Elegantly designed property with 214 rooms functional at the moment. Apart from the main 24-hour restaurant, there is a Italian speciality restaurant. Nice longe & bar. The Olymic-sized swimming pool & the gym are the highlights. Nice well maintained lawn at the back. Staff is welcoming & friendly. Must visit for business or leisure. Location is strategic!
Room: 1 KING BED
Good Stay
Location and facilities were good. Clean hygienic room and fast check in!
Room: 1 KING BED
Excellent Stay
Breakfast Buffet and Dinner spread were Spot On. Service was Top Notch especially by Jagadish in Restaurant and Rohtas/Anil in the Gym, Infinity Pool and Spa Services. Prerna, a superbly competent Front desk Manager, helped resolve a small glitch dextrously. V Impressive.
Room: 1 King Club Access
Excellent Stay
It was a great experience, the food and hospitality was wonderful
Room: 1 King Club Access
Grand Hyatt Gurgaon has replied on Sat Aug 23 10:59:04 IST 2025
Dear Guest, Thank you for taking the time to share your kind feedback about your recent stay with us. We are truly delighted to know that your experience was enriched by the warmth and dedication of our team members. It brings us immense joy to hear that their efforts left a lasting impression and made your visit so memorable. We firmly believe that care, thoughtful attention to detail, and heartfelt service have the power to turn a stay into an extraordinary experience, and it is deeply rewarding to know that this was reflected in your time with us. Your gracious acknowledgement of our team’s hard work means a great deal. Such appreciation not only motivates them but also reinforces our commitment to ensuring every guest feels valued, cared for, and personally looked after. We eagerly look forward to welcoming you back soon. Warm regards, Office of the General Manager
Good Stay
My stay was good and comfortable. Staff were very supportive. Property location and food was also good.
Room: 1 King Club Access
Grand Hyatt Gurgaon has replied on Sat Aug 23 11:09:56 IST 2025
Dear Guest, Thank you for sharing your feedback with us. We are delighted to know that your stay was comfortable and that you felt supported by our team throughout your visit. Their thoughtfulness and attentiveness are at the heart of what we strive for, and it is truly rewarding to hear that their efforts enhanced your experience. We are equally pleased that you appreciated the convenience of our location and enjoyed the dining options. Our culinary team takes great pride in crafting menus that bring together freshness, variety, and flavor, and your kind words are a wonderful recognition of their passion and dedication. Your kind words inspire and encourage our team to continue delivering heartfelt hospitality and meaningful experiences. We eagerly look forward to the pleasure of welcoming you back and creating many more cherished moments together. Warm regards, Office of the General Manager
my staycation
It was an exquisite and peaceful property. the food was delightful. the staff was polite and friendly. the amenities were top notch overall experience was amazing. Would recommend.
Room: 1 King Club Access
Grand Hyatt Gurgaon has replied on Sat Aug 23 12:56:07 IST 2025
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly delighted to know that you found the property to be both tranquil and elegant, providing the perfect setting for relaxation and rejuvenation. We are pleased that you enjoyed our culinary offerings, as our culinary team crafts every dish with creativity and passion to leave a lasting impression on each guest. Your thoughtful words of appreciation for our team members truly mean a lot to us. The warmth and attentive care you experienced reflect their dedication, and it is rewarding to know that this spirit of hospitality made your stay memorable. We are equally glad that our amenities added to your comfort, as we always strive to ensure every detail comes together to create cherished memories. Your kind recommendation is one of the greatest compliments we could receive, and it inspires us to continue striving to exceed expectations. Thank you once again for your heartwarming feedback, and we eagerly look forward to welcoming you back for another memorable experience. Warm regards, Office of the General Manager
Excellent Stay
I have absolutely loved staying at the grand Hyatt, it was a staycation and as a solo women traveler I think I felt safe, calm and so secure in and around the property. The food was amazing, the pool was beautiful, the staff was warm and polite
Room: 1 KING BED
Grand Hyatt Gurgaon
Dear Guest, Thank you for taking the time to share such heartwarming feedback about your stay with us. We are thrilled to hear that you found our property beautiful and our team warm and courteous. It is truly gratifying to know that your experience was marked by both comfort and delight, which is exactly what we strive to create for every guest. We are touched by your feedback as a solo woman traveler. Ensuring your comfort, safety, and ease during your stay is of the utmost importance to us, and we are delighted that every moment felt seamless and enjoyable. It is also gratifying to learn that our culinary experiences left a positive impression on you. Our culinary team takes great pride in curating dining experiences that bring together both variety and quality, ensuring every guest finds something to savor. Your kind appreciation means a great deal to all of us, and it inspires our team to continue delivering memorable experiences with sincerity and warmth. We look forward to welcoming you back soon and crafting more memorable moments for you. Warm regards, Office of the General Manager
Staycation alone as a woman
The property is beautiful, the staff is warm and courteous, the food is great the variety is extensive at buffets and the vibe is bliss. As a solo women traveler I have loved every minute here
Room: 1 King Club Access
Grand Hyatt Gurgaon
Dear Guest, Thank you for taking the time to share such heartwarming feedback about your stay with us. We are thrilled to hear that you found our property beautiful and our team warm and courteous. It is truly gratifying to know that your experience was marked by both comfort and delight, which is exactly what we strive to create for every guest. We are touched by your feedback as a solo woman traveler. Ensuring your comfort, safety, and ease during your stay is of the utmost importance to us, and we are delighted that every moment felt seamless and enjoyable. It is also gratifying to learn that our culinary experiences left a positive impression on you. Our culinary team takes great pride in curating dining experiences that bring together both variety and quality, ensuring every guest finds something to savor. Your kind appreciation means a great deal to all of us, and it inspires our team to continue delivering memorable experiences with sincerity and warmth. We look forward to welcoming you back soon and crafting more memorable moments for you. Warm regards, Office of the General Manager
Wonderful
Had a wonderful stay, it truly exceeded out expectations. The staff was incredibly warms and always ready to help. The food was good and had a wide variety to choose from. Also, it’s so conveniently located.
Room: 1 KING BED
Grand Hyatt Gurgaon has replied on Tue Aug 19 10:26:57 IST 2025
Dear Guest, Thank you for taking the time to share your experience regarding your stay at Grand Hyatt Gurgaon. It is truly rewarding to know that your stay with us left you with positive memories. We are delighted to learn that our team’s warmth and care enhanced your visit. Their dedication to creating a welcoming atmosphere is at the core of our hospitality, and it is heartening to know that their efforts made you feel well looked after throughout your stay. It is wonderful to hear that our dining options and the ease of our location added to the comfort and enjoyment of your visit. Feedback like yours encourages our team and reinforces the value of caring for the smallest details that make each guest’s journey truly memorable. Your appreciation inspires us to continue striving for excellence, ensuring that every stay at Grand Hyatt Gurgaon is memorable and tailored to each guest’s needs. We look forward to welcoming you back soon for another exceptional experience. Warm regards, Office of the General Manager
Average Stay
Service was A1, but the AC of my room was not working!!! Everything else was great! Food was first class
Room: 1 King Club Access
Grand Hyatt Gurgaon
Dear Guest, Thank you for taking the time to share your feedback following your recent stay. We are pleased to know that you enjoyed our culinary offerings and that the service delivered by our team contributed positively to your experience. It is truly rewarding to hear that our team members helped make your stay memorable. At Grand Hyatt Gurgaon, we strive to create a warm and welcoming environment where personalized service and attention to detail elevate every guest experience. Your kind words are sincerely appreciated and will serve as a great source of encouragement for the entire team. We do, however, regret the inconvenience you experienced with the air conditioning in your room. Please accept our sincere apologies, as this is not reflective of the high standards we are committed to maintaining. Your feedback is highly valued, and we would welcome the opportunity to better understand your experience. Please feel free to contact us . We hope to have the privilege of welcoming you back soon and providing you with an outstanding stay. Warm regards, Office of the General Manager
Excellent Stay
The stay was amazing. They made us feel special. The room was awesome with great view. We had food at cena pranzo, an italian restaurant it was totally worth it.
Room: 1 KING BED
Grand Hyatt Gurgaon has replied on Thu Aug 07 15:42:08 IST 2025
Dear Guest, Thank you for taking the time to share such a wonderful review of your recent stay at Grand Hyatt Gurgaon. We are truly delighted to learn that your experience with us was memorable and that you felt special and well cared for throughout your visit. Creating thoughtful and personalized experiences is at the heart of our hospitality, and it brings us great joy to hear we succeeded in making your stay so enjoyable. We are excited that the breathtaking views from your room added to your excitement and overall enjoyment. The view genuinely offers something special, and we are so pleased it helped make your time with us even more memorable. It is equally heartening to learn that you enjoyed your culinary experience at Cena Pranzo. We take immense pride in offering authentic Italian flavors prepared with the freshest ingredients, and your kind words are a tremendous encouragement to our culinary team. Thank you once again for your appreciation. We look forward to welcoming you back for another exceptional stay. Warm regards, Office of the General Manager
Excellent Property. Even better staff.
We had a wonderful experience during our stay. From the moment we arrived, the staff made us feel welcome and well taken care of. A special shoutout to Anshu, who helped us with a smooth and hassle-free check-in. She went above and beyond to make our stay special — even arranging a cake for us on a minute's notice! It was such a thoughtful gesture that truly made our day. The hospitality was top-notch, with every staff member courteous, attentive, and eager to help. The quality of service stood out — everything from room service to housekeeping was prompt and efficient. I highly recommend this property to anyone looking for a warm, comfortable, and well-managed stay. !
Room: 1 KING BED
Grand Hyatt Gurgaon has replied on Thu Aug 07 12:03:40 IST 2025
Dear Guest, Thank you for taking the time to share such a heartfelt review of your recent stay with us. We are truly delighted to know that your experience was made memorable by the warm hospitality and attentive service provided by our team. It is heartening to hear that you felt welcomed and well cared for from the moment you arrived. Your kind words for Anshu are deeply appreciated. We are proud that she ensured a smooth check-in and went the extra mile to arrange a thoughtful surprise at short notice. Moments like these truly reflect the spirit of our hospitality, and your recognition means the world to us. Your appreciation for the care and attention extended by our team reaffirms our belief in creating meaningful and personalized experiences for every guest. Thank you also for acknowledging the efforts of our wider team, from housekeeping to in-room dining. It is feedback like yours that inspires us to continue delivering excellence in every detail. We deeply value your recommendation and look forward to the privilege of welcoming you back for another memorable stay. Warm regards Office of the General Manager
Excellent Stay
It was comfartable stay… bed is comfy,staff is very helpful. Breakfast is good… Ketan and Soni were very good n courteous to help..keep it up
Room: 1 KING BED
Grand Hyatt Gurgaon has replied on Thu Aug 07 12:15:29 IST 2025
Dear Guest, Thank you for taking the time to share your kind feedback. We are delighted to know that your stay at Grand Hyatt Gurgaon was a comfortable and enjoyable one. It is wonderful to hear that you found the bed to be cozy, the breakfast enjoyable, and our team warm and helpful throughout your stay. A special thank you for recognizing Ketan and Soni for their courteous assistance. We are incredibly proud of their commitment to creating thoughtful and seamless experiences for our guests. Your appreciation will certainly be shared with them, as such recognition is both encouraging and motivating. At Grand Hyatt Gurgaon, we strive to create an atmosphere where every guest feels genuinely valued and cared for, and your generous words reaffirm that commitment. We look forward to the pleasure of welcoming you back again soon for another memorable stay. Warm regards, Office of the General Manager
Overall very good experience
Staff is good, they go over & beyond to make the guests feel comforatble. Room was neat & clean. Check in & Check out experience is seamless
Room: 1 KING BED
Grand Hyatt Gurgaon has replied on Tue Jun 24 15:59:50 IST 2025
Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Grand Hyatt Gurgaon. It brings us immense joy to learn that you felt welcomed and genuinely cared for during your visit. Creating heartfelt, personalized experiences is at the core of our service philosophy, and it is truly rewarding to know that this was reflected in your stay. Your generous words of appreciation will be shared with our entire team. They will be deeply encouraged to hear that their efforts made a positive difference in your experience. We are equally delighted that you found your room to be clean, comfortable, and a peaceful retreat. Our team takes great pride in maintaining beautifully appointed spaces where every detail is thoughtfully curated to ensure comfort and relaxation. Every guest is special to us, and your satisfaction is the greatest reward we can receive. We look forward to welcoming you back soon and having the opportunity to serve you with the same warmth and care once again. Warm regards, Office of the General Manager
Excellent
This property is excellent the staff is too good & helpful . Miss Sony help me a lot the food is amazing !
Room: 2 TWIN BEDS
Grand Hyatt Gurgaon has replied on Wed Aug 06 11:32:17 IST 2025
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Grand Hyatt Gurgaon. We are delighted to hear that the exceptional service from our team enhanced your experience. It truly warms our hearts to know that our team played a significant role in making your stay memorable. We sincerely appreciate your kind mention of Soni. Your encouraging words will surely inspire her to continue delivering outstanding service. We are also pleased to learn that you enjoyed our culinary offerings. Our culinary team takes great pride in crafting diverse and flavorful dishes to delight our guests, and your appreciation means a great deal to them. We believe that a warm and welcoming atmosphere combined with attentive and helpful service can transform a good visit into an exceptional one. Your thoughtful feedback motivates us and reaffirms our commitment to providing each guest with a unique and personalized experience. Thank you once again for recognizing the dedication of our team. We look forward to welcoming you back for another unforgettable stay. Warm regards, Office of the General Manager
Poor Stay
Service was very poor. Even the room was not at all clean. Bad experience
Room: 1 KING BED
Grand Hyatt Gurgaon
Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience did not meet your expectations. Please accept our apologies for the inconvenience you encountered, particularly in regard to the service and the cleanliness of your room. This is certainly not reflective of the high standards we strive to maintain. At Grand Hyatt Gurgaon, we are committed to delivering exceptional experiences to all our guests, and it is disappointing to know that we fell short during your stay. Please know that your feedback is highly valued. We would appreciate the opportunity to learn more about your experience and how we can address your concerns. We hope to have the privilege of welcoming you back and providing an outstanding experience. Warm regards, Office of the General Manager
Excellent Stay
Hotel management nd services so good
Room: 1 KING BED
Grand Hyatt Gurgaon has replied on Fri Jun 06 12:45:51 IST 2025
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Grand Hyatt Gurgaon. We are delighted to hear that your experience was enhanced by the exceptional service provided by our team. It truly warms our hearts to know that our team played a significant role in making your stay memorable. We believe that a warm, welcoming atmosphere combined with exceptional service can transform a good visit into an extraordinary one, and we are thrilled that we succeeded in doing just that for you. Your kind words inspire us and reaffirm our commitment to offering each guest a unique and personalized experience. We sincerely appreciate you taking the time to acknowledge their hard work. Our team is dedicated to ensuring every guest feels valued and cared for, and your feedback genuinely motivates us all. We look forward to welcoming you back for another unforgettable stay. Warm regards, Office of the General Manager
perfect day
It’s a great experience to stay .hospitality was awesome .food was awesome.service is great .very nice view from room
Room: 1 King Club Access
Grand Hyatt Gurgaon has replied on Mon Jun 23 11:31:04 IST 2025
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Grand Hyatt Gurgaon. We are delighted to hear that your experience was enhanced by the exceptional service provided by our team. It truly warms our hearts to know that our team played a significant role in making your stay memorable. We believe that a warm, welcoming atmosphere combined with exceptional service can transform a good visit into an extraordinary one, and we are thrilled that we succeeded in doing just that for you. Your kind words inspire us and reaffirm our commitment to offering each guest a unique and personalized experience. We sincerely appreciate you taking the time to acknowledge their hard work. Our team is dedicated to ensuring every guest feels valued and cared for, and your feedback genuinely motivates us all. We look forward to welcoming you back for another unforgettable stay. Warm regards, Office of the General Manager
Excellent Stay
The food was great there actually and the ambience and cleanliness was worth the money truly a five star experience!
Room: 2 TWIN BEDS
Grand Hyatt Gurgaon has replied on Wed May 28 11:01:47 IST 2025
Dear Guest, We are grateful for such a heartfelt review of your recent stay. It brings us great joy to know that every aspect of your experience, from the ambiance and service to the cuisine, exceeded your expectations. Your kind words are a beautiful reflection of our team’s dedication, and we couldn’t be more appreciative of your feedback. The culinary team takes immense pride in crafting not only exceptional dishes but also personalized dining experiences that cater to each guest’s preferences. We are delighted to learn that their efforts contributed to making your stay special. Your compliments will be shared with the entire team, who will be thrilled to hear that their hard work was appreciated. At Grand Hyatt Gurgaon, we are committed to creating unforgettable experiences that make every guest feel truly valued. Your thoughtful feedback serves as a wonderful source of inspiration, encouraging us to continuously elevate our services and uphold the highest standards of our offerings. It would be our pleasure to welcome you again and provide another exceptional experience. Warm regards, Office of the General Manager
Good Stay
Everything was good, there was a long wait for breakfast tho and when I finally got to it, they were wrapping it up
Room: 1 KING BED
Grand Hyatt Gurgaon has replied on Fri May 16 10:28:28 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We are truly delighted to hear that your overall experience at Grand Hyatt Gurgaon was exceptional. Our team is deeply committed to providing outstanding service and a warm, welcoming atmosphere, and we are thrilled to know we exceeded your expectations in these areas. We sincerely apologize for the delay you experienced during breakfast. We completely understand how important it is to enjoy a seamless start to your day, and we regret that we did not meet this expectation during your visit. Rest assured, we have shared your feedback with the team, and we are taking steps to improve the efficiency of our breakfast service to ensure a smoother experience for all our guests. We greatly appreciate your understanding and patience. We look forward to welcoming you back soon and ensuring your next visit is more enjoyable. Warm regards, Office of the General Manager
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Golf Course Road
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