Review Of Courtyard by Marriott Gurugram Downtown, Gurgaon

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Wed Oct 15 10:44:56 IST 2025

Dear Ms. Govil, Thank you for taking the time to share your feedback. We’re delighted to know that you had a comfortable stay and appreciated our rooms, services, and team hospitality. We’ve also noted your suggestion regarding the breakfast buffet options and will review it with our culinary team to ensure a more balanced selection in the future. We look forward to welcoming you back soon for an even better experience. Warm regards, Courtyard by Marriott Gurugram Downtown

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Thu Aug 28 10:52:59 IST 2025

Dear Aman Gupta, Thank you for sharing your feedback with us. We regret to hear that the condition of our rooms did not meet your expectations. While our property has been serving guests for many years, we continuously strive to maintain our facilities and ensure a comfortable stay for all. Your comments have been shared with our leadership team, and we are committed to making improvements to enhance the overall guest experience. We truly value your input, as it helps us serve you better. We hope to have the opportunity to welcome you back and provide you with a more refreshed and satisfying stay in the future. Warm regards, Courtyard by Marriott Gurugram Downtown

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Thu Aug 28 10:56:41 IST 2025

Dear [Guest Name], Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations in terms of value and room comfort. Your observations are important to us, and we will certainly review them with our team to identify areas for improvement. On a positive note, we are glad to know that you found our location convenient. We truly appreciate your comments, as they help us enhance our services and facilities for future stays. We hope to have another opportunity to welcome you back and provide you with a more satisfying experience. Warm regards, Courtyard by Marriott Gurugram Downtown

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Thu Aug 21 11:19:03 IST 2025

Dear Amber, Thank you so much for sharing your experience with us. We are delighted to know that you enjoyed our location, food, and the services provided by our team. Your kind words are truly motivating and will be shared with our associates, who take great pride in creating memorable moments for our guests. We look forward to welcoming you back to Courtyard by Marriott Downtown Gurgaon for another wonderful experience soon. Warm regards, Courtyard by Marriott Downtown Gurgaon

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Thu Aug 21 11:22:07 IST 2025

Dear Mamta, Thank you for sharing your feedback with us. Please accept our sincere apologies for the inconvenience you experienced during your stay. The situations you described regarding the room condition, late-night disturbance, and unauthorized entry are far from the standards of service we strive to maintain. We deeply regret the discomfort caused and understand how unsettling this must have been for you. Kindly be assured that we have addressed this matter with our concerned teams to ensure such incidents are not repeated in the future. Your experience is very important to us, and we would truly value the opportunity to regain your trust. We hope you will allow us to welcome you again and provide you with the comfortable and seamless stay that Courtyard by Marriott Downtown Gurgaon is known for. Warm regards, Courtyard by Marriott Downtown Gurgaon

Courtyard by Marriott Gurugram Downtown, Gurgaon

Dear Sanjeev Madan, Thank you for sharing your valuable feedback. We are delighted to know that you had an enjoyable stay, loved our breakfast, and found our team helpful in assisting with your family lunch arrangements. It’s also great to hear that our rooms met your expectations. We truly appreciate your constructive comments regarding the in-room entertainment. Your suggestion for upgrading the TVs to support streaming services like Netflix and Prime has been noted and shared with the concerned team for review. We look forward to welcoming you back soon for an even better experience. Warm regards, Courtyard by Marriott Downtown Gurgaon

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Thu Aug 07 14:55:23 IST 2025

Dear Ayush, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! We are glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best. On behalf of the entire team, we look forward to welcome you back soon. Best Regards, Courtyard by Marriott Gurugram Downtown.

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Thu Aug 07 14:56:37 IST 2025

Dear Ajay, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! We are glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best. On behalf of the entire team, we look forward to welcome you back soon. Best Regards, Courtyard by Marriott Gurugram Downtown.

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Thu Aug 14 12:19:46 IST 2025

Dear Madhu, Thank you for sharing your feedback with us. We are pleased to hear that you found our amenities satisfactory and our team friendly. We sincerely regret to learn that your son faced difficulty in finding suitable food options during your stay. We understand how important it is to cater to diverse tastes, especially for our younger guests, and we truly appreciate you bringing this to our attention. Your feedback has been shared with our culinary team so we can work on adding more variety to accommodate different preferences. We hope to have the opportunity to welcome you again and provide a more comfortable and enjoyable dining experience for your family. Warm regards, Courtyard by Marriott Downtown Gurgaon

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Thu Aug 14 13:37:39 IST 2025

Dear Guest, Thank you for your wonderful feedback. We are delighted to know you enjoyed our breakfast, pool, and the courteous service of our team. It’s heartening to hear that you found your overall experience at our hotel to be comfortable and of great value. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Warm regards, Courtyard by Marriott Downtown Gurgaon

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Wed Jul 02 15:28:06 IST 2025

Dear Guest, Thank You for sharing your review for your stay at Courtyard by Marriott, Gurugram! We are grateful for your appreciative comments about our hotel, rooms & our cordial staff. We are committed in delivering the best services at all times and your appreciative feedback and recommendation is truly what we aspire to achieve every day. We look forward to deliver many more outstanding experiences for you in the future! Best Regards Courtyard by Marriott Gurugram Downtown

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Sat Jun 07 15:18:12 IST 2025

Dear Yogesh, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! We are glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best. On behalf of the entire team, we look forward to welcome you back soon. Best Regards, Courtyard by Marriott Gurugram Downtown.

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Tue Jun 10 17:06:37 IST 2025

Dear Furqan, Thank you for sharing your review! Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent such issues from occurring in the future. We assure you for a better experience during your future stays. Nothing would make us happier than providing you with services that are commensurate with the standards one would expect from a Marriott Hotel. We look forward to welcome you back on your next visit! Best Regards, Courtyard by Marriott Gurugram Downtown.

Courtyard by Marriott Gurugram Downtown, Gurgaon

Dear Sneha, Thank you for sharing your review Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the hotel team to ensure the necessary guidelines are in place to prevent such issues from occurring in the future. We assure you for a better experience during your future stays. Nothing would make us happier than providing you with services that are commensurate with the standards one would expect from a Marriott Hotel. We look forward to welcome you back on your next visit! Best Regards, Courtyard by Marriott Gurugram Downtown.

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Sat Jun 07 15:17:03 IST 2025

Dear Mr. Vachchar, Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed the food and overall had a good stay. We sincerely apologize for the inconvenience caused regarding the Smart TV. Your comments have been noted and shared with the concerned team to ensure better communication and service delivery moving forward. We value your feedback and hope to welcome you again for an even more seamless experience. Warm regards, Courtyard by Marriott Downtown, Gurugram

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Thu May 29 14:07:13 IST 2025

Dear Yukti, Thank You for sharing your review. We are glad to read your review and thankful for your kind words of appreciation for the food & beverage offerings and hospitality. It is our constant endeavor to provide exceptional services to all our guests and are elated to see such great appreciation for our restaurant. Your positive review will motivate the team further to enhance guest experience. We are indeed happy to read such wonderful feedback for our services & hospitality. We look forward to welcome you back at your next visit. Best Regards, Courtyard by Marriott Gurugram Downtown.

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Sat May 10 14:03:58 IST 2025

Dear Nishad, Thank you for sharing your feedback! We're glad to hear that you had a good stay overall. We apologize for the issues you encountered with the service. Your comments are important to us, and we'll work to improve these aspects to ensure a better experience for future guests. We hope to welcome you back soon for an even better stay! Warm Regards, Courtyard By Marriott Downtown

Courtyard by Marriott Gurugram Downtown, Gurgaon has replied on Fri May 02 13:13:31 IST 2025

Dear Preeti, Thank You for sharing your review for your stay at Courtyard by Marriott, Gurugram! We are grateful for your appreciative comments about our hotel, rooms and our cordial staff. We are committed in delivering the best services at all times and your appreciative feedback and recommendation is truly what we aspire to achieve every day. We look forward to deliver many more outstanding experiences for you in the future! Best Regards Courtyard by Marriott Gurugram Downtown