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Review Of The Orion Elite0123401234

Green Park, Delhi

    User Rating & Reviews

    • everyone
    • women
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    4.1
    Very Good

    489 Ratings, 172 Reviews

    excellent
    54%
    very good
    23%
    average
    12%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 3
    • 4
    • 5
    • 5
    • 4
    • 1
    • 2
    • 2

    Rating Categories

    • Facilities3.6
    • Food3.4
    • Cleanliness3.9
    • Value For Money3.4
    • Child Friendliness3.2
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    Reviews Summary

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    This property is all about comfort and warmth! Guests rave about the friendly and helpful staff who go the extra mile for your stay. The location is prime, making it easy to explore Delhi, and most find the rooms clean and cozy. Food gets good reviews, adding to the overall experience. Though some mentioned room size and maintenance as a concern, the hospitality and cleanliness truly stand out, creating a pleasant atmosphere for all visitors.

    Sort by:

    Positive first
    3.0

    Average Stay

    varun s.couple

    though the room was clean but the description is not right.The premium room with balcony is much smaller than mentioned.The balcony instead of facing road or city was loacted inside the compound. you could see nothing excpet the adjoining wall and the kithen chimney blowing smoke.

    Travel Month: Sep 2025

    Room: Premium Double with Balcony

    • user photos
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    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    1.0

    Zero star review

    anuja m.group

    From the day of check in ..had been asking for a room upgrade ..they will say sure they will consider. but in 5 days of my stay they dint make it happen...even when i was willing to pay ..because i had already made full payment for the 5 days..standard double room -very congested room..no window..you feel breathless as you sleep....breakfast horrible..no options..not clean enough...service sweet and good...but no outcomes for any queries or complaints

    Travel Month: Sep 2025 (5-Night Stay)

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    2.0

    The Orion Elite - disaster in hospitality with a bunch of liars!

    diya c.family

    The hotel staff is filled with a bunch of liars - Manish Jha at the reception gave us a downgraded room during check-in with the reason that it was in our interest to have 2 rooms on the same floor. When we told him that we would decide that and he should give us the room category that we have paid for, he promised to upgrade us on the next day and to manage for one night. The next day, Khushi, at the reception, refused to honour the commitment made by Manish and said room is not available. And the GM Mr. Anup has no time to meet , discuss, and sort it out - he was not bothered about this, I guess. Also from no angle is this hotel a 4 star category hotel - pls update your rating. Breakfast is served makeshift in a banquet hall with stained chairs and tables and the food replenishment takes ages - most guests were complaining and leaving without eating. Overall, it was a pathetic experience!

    Travel Month: Sep 2025 (5-Night Stay)

    Room: Premium Double with Balcony

    The Orion Elite has replied on Mon Sep 29 15:58:20 IST 2025

    The hotel staff is filled with a bunch of liars - Manish Jha at the reception gave us a downgraded room during check-in with the reason that it was in our interest to have 2 rooms on the same floor. When we told him that we would decide that and he should give us the room category that we have paid for, he promised to upgrade us on the next day and to manage for one night. The next day, Khushi, at the reception, refused to honour the commitment made by Manish and said room is not available. And the GM Mr. Anup has no time to meet , discuss, and sort it out - he was not bothered about this, I guess. Also from no angle is this hotel a 4 star category hotel - pls update your rating. Breakfast is served makeshift in a banquet hall with stained chairs and tables and the food replenishment takes ages - most guests were complaining and leaving without eating. Overall, it was a pathetic experience!

    2.0

    Poor Stay

    kuldeep s.business

    A very small room in the higher category opted, no passway in room to go from one corner to another The room was completely mismatched with images uploaded The washroom was too congested as the bath and toilet were jointly attached and washbesan was too small according to the room and other amenities available and it is one Star hotel but mentioned as 4 star

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe Double

    • user photos
    • user photos
    • user photos

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Good Stay

    margaret c.solo

    Nice stay. I stayed alone but i felt safe & secure. The beddings & washroom were clean which was a major plus point for me. The breakfast & room dining menu isnt varied but good enough. The cafe above is nice too.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you felt safe and secure during your stay and that the cleanliness of our beddings and washroom stood out as a major plus for you. We appreciate your kind words about our breakfast, room dining menu, and the café above. Your feedback is valuable as it helps us continually improve our services. We look forward to welcoming you back to The Orion Elite for another comfortable and enjoyable stay. Warm regards, Guest Relations Manager The Orion Elite

    3.0

    Average Stay

    satwinder s.

    Location was not bad but Room was very small bathroom also very small and dirty.Room service was not good

    Travel Month: Aug 2025

    Room: Premium Double with Balcony

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Good Stay

    avnish k.

    The hotel is very well located, allowing easy access to South Delhi. I have rated the hotel 4 out of 5 star for following reasons - 1. Parking is available 2. Food and room service are good 3. A cafe is located inside hotel itself which is quite nice 4. Nice ambience I wish the toilets were a little bigger. If one is taking bath, the water gets sprayed all over the washroom including on commode.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Good Stay

    pankaj m.group

    The stay was good ,food was awesome and service is on point

    Travel Month: Aug 2025

    Room: Premium Double with Balcony

    The Orion Elite has replied on Mon Sep 29 16:03:11 IST 2025

    Dear Valued Guest, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay, found the food awesome, and appreciated our service. Your kind words inspire us to continue delivering the best hospitality. We look forward to welcoming you back to The Orion Elite for another memorable stay. Warm regards, Guest Relations Manager The Orion Elite

    2.0

    not satisfactory

    richa r.couple

    the room given to us had no ventilation, AC was not working. the bed linen was also not good , instead of one double bed, they joined two single beds which was very uncomfortable.

    Travel Month: Aug 2025

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    3.0

    Average Stay

    nishi s.

    Option for food was very limited. Water is not available on time have to call for water 3 times. Room size was so small. Cleanliness was good.

    Travel Month: Aug 2025

    Room: Premium Double with Balcony

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    1.0

    Terrible Stay

    venkateswararao k.business

    Hotel is not a 4 star hotel, why MMT is showing wrong. It’s like a lodge with 3 times charge with its range. It’s basically the mistake of MMT, for wrong information. Very disappointed with MMT.

    Travel Month: Aug 2025

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    5.0

    Excellent Stay

    murali k.family with 2 kids

    The stay was really good and the main advantage is the location which is accessible to the monuments and market nearby. I would suggest this property to any one who is looking for a stay in delhi The stay was really good and the main advantage is the location which is accessible to the monuments and market nearby. I would suggest this property to any one who is looking for a stay in delhi

    Travel Month: Aug 2025

    Room: Deluxe Double

    The Orion Elite has replied on Mon Sep 29 16:13:02 IST 2025

    Dear Valued Guest, Thank you for sharing your wonderful feedback about your stay at The Orion Elite. We’re delighted to hear that you found our location convenient and enjoyed your time exploring the nearby monuments and markets. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit to Delhi and providing you with another memorable experience. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Good Stay

    vivek h.

    It was a good place. Neat and clean. Staff were friendly.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Premium Double with Balcony

    The Orion Elite has replied on Mon Sep 29 16:13:28 IST 2025

    Dear Valued Guest, Thank you for taking the time to share your feedback. We’re delighted to hear that you found our property neat and clean and appreciated the friendliness of our staff. Your kind words motivate us to maintain and improve the quality of our services. We truly look forward to welcoming you back to The Orion Elite and providing you with an even more memorable stay. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    quite good

    yashvanth j.family

    Very good stay and helping staff, 24/7 attendees for our calls

    Travel Month: Aug 2025

    Room: Deluxe Double

    The Orion Elite has replied on Mon Sep 29 16:13:49 IST 2025

    Dear Valued Guest, Thank you for taking the time to share your positive experience with us. We are delighted to know that you enjoyed your stay and found our staff attentive and available around the clock. Your kind words motivate our team to continue delivering exceptional service. We look forward to welcoming you back to The Orion Elite for another memorable stay. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    the Orion elite stay

    sabhiya m.solo

    very good experience, nice staff, food , everything.the Orion elite stay. very good experience, nice staff, food , everything.the Orion elite stay. very good experience, nice staff, food , everything.the Orion elite stay. very good experience, nice staff, food , everything.the Orion elite stay. very good experience, nice staff, food , everything.the Orion elite stay.

    Travel Month: Aug 2025

    Room: Deluxe Double

    The Orion Elite has replied on Mon Sep 29 16:15:27 IST 2025

    Dear Valued Guest, Thank you for sharing your positive experience at The Orion Elite. We are delighted to hear that you enjoyed our staff, food, and overall hospitality during your stay. Your kind words motivate us to continue delivering the best service to our guests. We look forward to welcoming you back soon for another memorable stay. Warm regards, Guest Relations Manager The Orion Elite

    2.0

    Poor Stay

    aman d.

    Rooms are smaller , balcony is like a scam because it looks like a window which is covered fully by the surrounding houses ....they had charged me rs4500 for that room which should be of 2k maximum....and there is always sound disturbances coming from the surrounding area, other rooms , .... Lifts are also too small only 2 people can use them at a time ....

    Travel Month: Aug 2025

    Room: Premium Double with Balcony

    The Orion Elite has replied on Mon Sep 29 16:21:02 IST 2025

    Dear Valued Guest, Thank you for sharing your positive experience at The Orion Elite. We are delighted to hear that you enjoyed our staff, food, and overall hospitality during your stay. Your kind words motivate us to continue delivering the best service to our guests. We look forward to welcoming you back soon for another memorable stay. Warm regards, Guest Relations Manager The Orion Elite

    3.0

    Average Stay

    vishal y.couple

    It was not good as earlier when i stay there it was good to stay there. Since, I got the room in which bed was not adjusted good also washroom was also not upto the mark

    Travel Month: Jul 2025

    Room: Standard Double or Twin Room without Window

    The Orion Elite

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Clean and tidy.

    family

    Room was clean, washroom was clean and tidy, service was prompt. Hospitality was good. Food was average.

    Travel Month: Jul 2025

    Room: Deluxe Double

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    The Orion Elite has replied on Sat Jul 26 10:36:14 IST 2025

    Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to hear that you found your room and washroom clean and appreciated our prompt service and hospitality. We also appreciate your honest comments about the food, and we will certainly share them with our culinary team as we strive to enhance our guests’ dining experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back to The Orion Elite for an even better stay. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Good Stay

    ashutosh s.solo

    very good dhotel neat and clean good maintained staff was good food was also good location wise also the place is good in for a stay in Delhi very good dhotel neat and clean good maintained staff was good food was also good location wise also the place is good in for a stay in Delhi

    Travel Month: Jul 2025

    Room: Suite Room

    The Orion Elite has replied on Mon Jul 21 17:00:36 IST 2025

    Dear Valued Guest, Thank you for sharing your positive experience at The Orion Elite. We are delighted to hear that you found our hotel neat, clean, and well-maintained, and that our staff and food met your expectations. Your kind words about our location and service truly mean a lot to us. We look forward to welcoming you again on your next visit to Delhi and providing you with an even better stay. Warm regards, Guest Relations Manager The Orion Elite

    4.0

    Good Stay

    balsubramani m.

    Rooms are good and neat. Compact and clean. The complementary breakfast was tasty. The corridor and hotel are neat..

    Travel Month: Jul 2025

    Room: Standard Double or Twin Room without Window

    The Orion Elite has replied on Wed Jul 16 14:37:05 IST 2025

    Dear Valued Guest, Thank you for sharing your positive experience with us. We are delighted to hear that you found the rooms neat and clean, and that you enjoyed the tasty complimentary breakfast. Maintaining a clean and comfortable environment is our top priority, and your kind words motivate us to keep up the good work. We truly appreciate you choosing The Orion Elite for your stay and hope to have the pleasure of welcoming you again soon for an even more memorable experience. Warm regards, Guest Relations Manager The Orion Elite

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