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Kapashera, Delhi | 8.1 km drive to Indira Gandhi International Airport
59 Ratings, 17 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts a great location with easy transport access. Guests appreciate the spacious and clean rooms, along with the polite and helpful staff. The food is a big highlight, with many praising its taste and quality. While restaurant service received mixed feedback, overall experiences have been excellent, making it an appealing choice for visitors.
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Poor Stay
I had a one stay at this place the issue i faced the room didn’t had a ceiling fan instead a table fan mounted on the wall positioned at a place where the air would only flow to the floor near the bed usually it should be opposite to where you’re sleeping to get the air but instead it was placed near to the bed & the string from which we can change face of the fan was broken i asked the staff to fix they couldn’t even fix it properly, & for the Ac there was such a foul smell coming out of it, i can hardly breathe after turning the ac on so i wouldn’t recommend going there they really need to fix this. I couldn’t sleep the whole night due to this
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Sat Nov 08 15:48:58 IST 2025
Dear Valued Guest, Greetings of the day! Thank you for your valued feedback. We sincerely regret the inconvenience caused to you during your recent stay with us. We have initiated corrective measures to prevent the re-occurrence of such lapses in future. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as we work toward improving the customer experience Hope you will have a better experience in your next visit. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch - New Delhi. Warm Regards, Team Arch.
Good Stay
Every things were good only hot water was a problem and the water pressure.
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Thu Nov 06 13:57:26 IST 2025
Dear Valued Guest, Greetings of the day!!! Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and We look forward to welcoming you back. Warm Regards, Team Arch
Good Stay
The hotel is located at good place and transport conveyance is easily available.. Room is good and spacious. Washroom is very nice clean and spacious. Staff was good. Restaurant service was ordinary. Food quality was good.
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Sun Oct 12 13:54:26 IST 2025
Dear Valued Guest, Greetings of the day!!! Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and We look forward to welcoming you back. Warm Regards, Team Arch
Excellent Stay
The food provided by the hotel is very delicious and testy. The behaviour of all staff is very good. The room is clean and hygiene. Overall experience is excellent
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Fri Sep 05 17:11:12 IST 2025
Dear Valued Guest, Greetings of the day!!! Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and We look forward to welcoming you back. Warm Regards, Team Arch
Restaurant, food and rooms were upto the mark
Wonderful place to stay it was a very nice hotel food and hotel service are very nice, Very tasty food. Behaviour of restaurant staff was very nice and treat us like a royal one
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Wed Aug 27 16:44:40 IST 2025
Dear Valued Guest, Greetings of the day!!! Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and We look forward to welcoming you back. Warm Regards, Team Arch
well maintained hotel arch plaz
The property is very well maintained. The staff is extremely polite and helpful. Housekeeping staff Sujay was exceptional.
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Wed Aug 27 16:44:52 IST 2025
Dear Valued Guest, Greetings of the day!!! Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and We look forward to welcoming you back. Warm Regards, Team Arch
very nice sta
Very nice too stay in hotel arch plaza in room service is very good and lunch is very good and room service is 24/7 is so good
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Tue Aug 26 14:13:30 IST 2025
Dear Valued Guest, Greetings of the day!!! Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and We look forward to welcoming you back. Warm Regards, Team Arch
wonderful hotel near business hu
This is such a great hotel, the location is right in the heart of business and events hub giving you great access to everything. The rooms are nice and clean and the employees were all absolutely amazing. The road side view room is so worth it as you can peer into the action whenever you like. It does get busy near the elevators and in the lobby as expected but the staff did a good job directing traffic and getting people up through the elevators. The rooms and food options looked great but I didn’t personally use them. Look forward to coming back.
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Wed Aug 27 12:25:29 IST 2025
Dear Valued Guest, Greetings of the day!!! Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and We look forward to welcoming you back. Warm Regards, Team Arch
Patehetic, rude, terribl
The hotel was pathetic staff was rude and service was terrible it is the worst hotel please dont book this hotel. It was bad and pathetic room was too small.
Room: Super Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Wed Jun 18 14:38:22 IST 2025
Dear Valued Guest, Greetings of the day! Thank you for your valued feedback. We sincerely regret the inconvenience caused to you during your recent stay with us. We have initiated corrective measures to prevent the re-occurrence of such lapses in future. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as we work toward improving the customer experience Hope you will have a better experience in your next visit. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch - New Delhi. Warm Regards, Team Arch
good staff food is good
good staff helping staff fast action
Room: Deluxe Room (Hourly)
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Wed Jun 18 14:38:48 IST 2025
Dear Valued Guest, Greetings of the day!!! Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and We look forward to welcoming you back. Warm Regards, Team Arch
Average Stay
businessThis is just a transit hotel near airport not for long stays. Breakfast and toiletries were below average
Room: Super Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Wed Jun 18 14:40:30 IST 2025
Dear Valued Guest, Greetings of the day! Thank you for your valued feedback. We sincerely regret the inconvenience caused to you during your recent stay with us. We have initiated corrective measures to prevent the re-occurrence of such lapses in future. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as we work toward improving the customer experience Hope you will have a better experience in your next visit. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch - New Delhi. Warm Regards, Team Arch
Good Stay
businessThey should really workout something for the food quality and service. Toiletries offered in the room are below standard of the price they charged
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Wed Jun 18 14:40:56 IST 2025
Dear Valued Guest, Greetings of the day!!! Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and We look forward to welcoming you back. Warm Regards, Team Arch
Nice to stay. Everyone is cooperative and great behaviour.
Location, food, amenities and service all were great and cooperative staff. Great behaviour of all staff.
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Wed Jun 18 14:41:10 IST 2025
Dear Valued Guest, Greetings of the day!!! Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and We look forward to welcoming you back. Warm Regards, Team Arch
Good stay but not friendly
They don't allow me to take friends to the room, says it allows private parties in the room description in reality they don't
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Tue Jun 27 14:47:17 IST 2023
Dear Valued Guest, Greetings of the day! Thank you for your valued feedback. We sincerely regret the inconvenience caused to you during your recent stay with us. We have initiated corrective measures to prevent the re-occurrence of such lapses in future. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as we work toward improving the customer experience Hope you will have a better experience in your next visit. Thank you for making us your hospitality partner, we look forward to welcoming you back to Hotel Arch Plaza - New Delhi. Warm Regards, Hotel Arch Plaza (Team)
Excellent experience
We had an excellent experience at the hotel. The rooms were clean, the hotel staff were very friendly and hospitable. The restaurant food was amazing. They even arranged an early breakfast for us as we had to leave early for the airport. Will definitely stay here again.
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Thu Feb 23 22:10:28 IST 2023
Dear valued guest, thank you for sharing your wonderful feedback with us. It was a real pleasure reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young, dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to hotel arch plaza new delhi. Warm regards, hotel arch plaza (team)
Excellent
businessGood location good food professional service. Quick check in and lovely receptionists. Definitely stay again during transition through delhi.
Room: Suite Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Thu Feb 23 22:10:46 IST 2023
Dear valued guest, thank you for sharing your wonderful feedback with us. It was a real pleasure reading the positive feedback of your recent experience. We were particularly happy to read that you had a flawless event and that all aspects were as per your expectations. Thank you for appreciating and positively highlighting the excellent service by the entire team. Your positive and valuable appreciation of our performance inspires this young, dedicated team to achieve even higher standards of service excellence. Thank you for making us your hospitality partner, we look forward to welcoming you back to hotel arch plaza new delhi. Warm regards, hotel arch plaza (team)
Issues with the bed
The bed creaks a lot and the hotel didn't provide me with toiletries
Room: Deluxe Room
Hotel Arch Plaza - Near Yashobhoomi Dwarka has replied on Thu Feb 09 19:57:11 IST 2023
Dear guest, greetings! we thank you for sharing your feedback and we are happy to read that you had a pleasant stay with us. It is only your valuable comments and suggestions that help us in our continuous endeavor to make improvements. Thank you too, for your encouragement which will make us strive harder for exceeding the expectations of our guests. The team and i thank you for the nice review and look forward to welcoming you back. Warm regards, hotel arch plaza (team)
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