Hotel LA New Delhi

Overall experience of stay is very good. Good courteous staff along with good services. Food is good and breakfast spread is good.

My Experience was very Bad of hotel LA Bcos hotel staff Has charged 500 for Out side food it was very shocking bcos i have Carried just little Assorted Chips 👎

Pillow cover either not pressed properly or just not changed/ used pillow cover. Didn't complained, i was too tired after an early morning flight to complain. Visitor/ Sharer of my room harassed to come down to reception and sign Reg Card, Receptionist refused to pull ID proof from historical stay barely few months ago. Sent security team to argue and force, kept giving vague reasonings. It was quite clear that the concerned receptionist was on his ego trip, leave aside being empathetic, having guest focussed approach etc. Front Office team really need to treat guests like guests instead of bossing around. Humbleness is missing from everyone in FO except to some extent the lady who checked me in, the only saving grace in Hotel LA. Restaurant staff and HK staff are still compassionate and better than rest. Hotel LA is not 5 star/ Luxury hotel, not allowing Auto's to come inside is quite strange, help from guard for luggage was appreciated even though i did not ask for any help. Staff on rooftop, Poolside was also good.

the staff is excellent and very hospitable and helpful too. Food here is great a little bit expensive but no compromise in taste and hygiene. I continuously visit here and every time the experience is top notch.

We had a comfortable stay here - Rooms are clean and big but the door locks need to be changed as they are not working fewer times - Breakfast spread is good with 7-8 items available - Staffs were polite and helpful - 24*7 food and other services are available - Good and healthy munchies are available in the rooms with reasonable price

The stay was very nice ... The staff is very cooperative and always welcome with warm heart ..

Hotel LA is very very place. Food is very yummy and tasty. location is avarage. Staff service very good.

This hotel is a good example of good property, but bad / poor management / rules. I really like the room, cleanliness and breakfast. But every time I stayed here one or other problem with staff. This hotel asks for security deposit of 3000. Even if you are paying by Credit card they will refund it as Cash only. They do not have option to reverse charge or credit card. This causes nightmare for official travellers like me. Based on front desk staff's mood you can opt out of security deposit. This time I was unlucky had to put up a struggle to opt out and I was allowed to room 10 minutes after issuing me a key as I opted out of security deposit and after me promising that I will not order anything from their restaurant.. I keep going back to this hotel just because of their comfortable rooms and because the hotels which I like are sold out. Hoping they will do some corrections in staff behaviour and rules after this comment

you hidden costs by the end of your stay to give you nothing by the end of it. Even charge you if you dirty their sheets. THAT is their responsibility to clean. Wont let your cab come to the hotel gate, you would have to walk. 85rs for a 20rs bisleri bottle, when I specifically asked for free water. HOW CAN YOU CHARGE 85RS FOR A BISLERI BOTTLE?? its a SCAM, do NOT go.

My stay was not good at all in this hotel as ac was not working in room at the end after two three hours i upgraded my room to temptation suit only in that category of room ac was working fine they charge me extra for upgradation still we were managing in the hotel for whole of the time next time i will book my hotel very wisely but this hotel is not worth for 8200 for single night

worst receptionist neelam. asking for hidden charges as late checkout fees.

Good ambience, with good service from all of the staff , and calming

I had a wonderful stay! The property is well-located, making travel very convenient. The rooms were clean and spacious, and the staff was extremely polite and helpful. The food was delicious with good variety. Facilities like Wi-Fi, parking, and housekeeping were well-maintained. Overall, a great experience and I’d definitely recommend this place to others.

Send me some hotels in lakhnow

Service of hotel La is very bad. Food quality is not good. They charge 1500 rs for early check in and 500 for liquor charges. Very disappointing service.

The location of the hotel was really good, and the food tasted nice, though I found it quite expensive — it almost felt like they kept the room prices lower but recovered the cost through food. The first thing I noticed was that the room didn’t have basic essentials like slippers or a door mat outside the washroom. After using the bathroom, stepping out with wet feet was quite inconvenient. When I entered the room, I noticed the door lock wasn’t working properly. On requesting a room change, I was told that another room wasn’t available, which was a bit disappointing. The bathroom dryer also wasn’t functioning. Cleanliness of the room, bed, pool and bathroom was excellent, which made the stay comfortable overall.

Very good location . Nice and neat rooms with good facilities. Outside food not allowed . Very quiet environment for a short stay

Everything was just upto the mark. Good food. Good ambience.

this is very bad to say that is charge for bottle coak charge in this hotel very bad

very poor room lights not working properly very dirty smell in room . food was also average... service not good