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Houseboat featuring a living room, dining area & BBQ

Review Of The Mughal Sheraton

Dal Lake, Srinagar | About a minute walk to Dal Lake

    User Rating & Reviews

    • everyone
    • couple
    • family
    4.1
    Very Good

    38 Ratings, 24 Reviews

    excellent
    45%
    very good
    34%
    average
    8%
    poor
    11%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 3
    • 2
    • 4
    • 5
    • 2

    Rating Categories

    • Location4.4
    • Cleanliness4.8
    • Value For Money4.3
    • Food4.1
    • Facilities4.7
    • Checkin Experience4.6
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    Reviews Summary

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    This property offers a charming stay with beautifully crafted interiors and a cozy vibe. Guests love the clean and hygienic rooms, often likening the washrooms to luxury standards with jacuzzi bathtubs. The hospitality stands out, with courteous staff ensuring a comfortable experience. Homemade food is a highlight, though some suggest a bit more variety. It's a great base for exploring nearby Dal Lake and Srinagar attractions. Overall, a well-maintained and welcoming place for a memorable getaway!

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    Positive first
    5.0

    Stunning stay!

    parimal o.family with 1 kid

    It was a beautiful stay on the famous Dal Lake. The houseboat was well maintained with gorgeous interiors. The lobby and the dining area were absolutely stunning. The room was good with spectacular details of the interiors. The room was spacious and we, a family of three, felt extremely comfortable. The food was delicious with spices being exactly how we like. The staff were also welcoming and quite friendly! People are not visiting Kashmir this year due to the attack, Kashmir has nothing to worry about. People should visit Kashmir as soon as they get a chance, as it is a place to not miss! It is a must stay on the Dal Lake!

    Travel Month: Jun 2025

    Room: Mughal Suit

    5.0

    Family trip

    prashant s.family

    Good stay with homemade food. Just don't trust the map to reach it

    Travel Month: Apr 2025

    Room: Mughal Luxury Executive

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    5.0

    Excellent Stay

    umila b.

    Fantastic boat house with amazing crafted interior. Cosy and comfortable bed. Elegant washroom with hot bath tub.

    Travel Month: Feb 2025

    Room: Mughal Luxury Executive

    5.0

    Excellent Stay

    ashok k.loyalty-iconfamily

    This is one of the best house boat in dal lake, awesome hospitality, all staff behavior very nice fantastic, when we see the washroom, we feel like, we are staying in 5 star hotel, with jacuzzi bath tub, latest style bath shower system water pressure in shower you will really enjoy it, the rooms are very clean and hygienic, breakfast is also good, everything is good, they made our holiday so spacial, definitely i will going again to this amazing place. Storngly recommended 5 *

    Travel Month: Jun 2024

    Room: Mughal Suit

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    The Mughal Sheraton has replied on Thu Feb 27 08:31:34 IST 2025

    We feel honoured to have you onboard. It was pleasure serving you. We are very thankful to you for choosing "The Mughal Sheraton" for your stay and giving your valuable feedback on this forum. We once again thank you for your appreciation. General Manager The Mughal Sheraton Eco luxury houseboat

    5.0

    Excellent Stay

    shujaat a.loyalty-iconcouple

    Facilities were perfect. Food and service were excellent. Mr. Javid, host at the boat house was very courteous. Highly recommended.

    Travel Month: Dec 2023

    Room: Mughal Suit

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    The Mughal Sheraton has replied on Thu Feb 27 14:39:04 IST 2025

    We feel honoured to have you onboard. It was pleasure serving you. We are very thankful to you for choosing "The Mughal Sheraton" for your stay and giving your valuable feedback on this forum. We once again thank you for your appreciation. General Manager The Mughal Sheraton Eco luxury houseboat.

    4.0

    Property is good but ask us to leave earlier

    manpreet s.couple

    Overall good experience, good food, but the thing which disappointed was hurry with which they ask us to leave their property as early as 10. 30 am and moreover no lunch facility.

    Travel Month: Dec 2023

    Room: Mughal Luxury Executive

    The Mughal Sheraton has replied on Thu Feb 27 14:39:14 IST 2025

    We feel honoured to have you onboard. It was pleasure serving you. We are very thankful to you for choosing "The Mughal Sheraton" for your stay and giving your valuable feedback on this forum. We once again thank you for your appreciation. General Manager The Mughal Sheraton Eco luxury houseboat.

    2.0

    Not satisfied stay

    rahul m.loyalty-iconcouple

    I booked this houseboat to stay on my wife's birthday. The houseboat was beautiful, very well crafted. Few things to mention- when we reached they were not sure, wherein we called the given number before boarding the shikara for houseboat. Room dint have a electric kettle not does it have anything for morning tea. Till 8:30 in the morning we were looking for someone, so we could order tea. Then comes the breakfast, which was not all tasty, the breads were soggy, parathas were too spicy and once he served the food on the table the caretaker went to have his own tea and none was there to see if we wanted something. At the end they also asked for the tip directly. Which i think is not right. However the room was well decored, hygienically clean and well maintained property. Service was very poor.

    Travel Month: Sep 2023

    Room: Mughal Luxury Executive

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    The Mughal Sheraton has replied on Thu Feb 27 14:39:43 IST 2025

    We feel honoured to have you onboard. It was pleasure serving you. We are very thankful to you for choosing "The Mughal Sheraton" for your stay and giving your valuable feedback on this forum. We once again thank you for your appreciation. General Manager The Mughal Sheraton Eco luxury houseboat.

    4.0

    Recommended

    varun n.loyalty-iconfamily

    The houseboat is excellent. Very neat and clean. The caretaker mr javed and the cook are very courteous. May be the food options can be enhanced. But overall an excellent experience and the best houseboat in srinagar

    Travel Month: Jun 2023

    Room: Mughal Luxury Executive

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    The Mughal Sheraton has replied on Thu Feb 27 14:40:15 IST 2025

    We feel honoured to have you onboard. It was pleasure serving you. We are very thankful to you for choosing "The Mughal Sheraton" for your stay and giving your valuable feedback on this forum. We once again thank you for your appreciation. General Manager The Mughal Sheraton Eco luxury houseboat.

    3.0

    Average Stay

    lalit g.loyalty-icon

    Gud prorery gud food gud loction. I

    Travel Month: Jun 2023

    Room: Mughal Suit

    The Mughal Sheraton has replied on Thu Feb 27 14:40:36 IST 2025

    We feel honoured to have you onboard. It was pleasure serving you. We are very thankful to you for choosing "The Mughal Sheraton" for your stay and giving your valuable feedback on this forum. We once again thank you for your appreciation. General Manager The Mughal Sheraton Eco luxury houseboat.

    4.0

    Hygienic and beautiful place

    shraddha g.loyalty-iconfamily

    The room was neat and beautiful. Bathroom had bathtub but have to be mindful as heating water takes a lot of time after 1 usage. The person attendent was mostly unavailable, no welcome drink, no tea in the room, so you there is nothing to do. We went out which required shikara, and every-time you need to pay for shikara, except for ride for checking in and checking out. I feel hotel should arrange for these rather than we having to deal with shikara person every-time

    Travel Month: Apr 2023

    Room: Mughal Luxury Executive

    The Mughal Sheraton has replied on Thu Feb 27 14:40:56 IST 2025

    We feel honoured to have you onboard. It was pleasure serving you. We are very thankful to you for choosing "The Mughal Sheraton" for your stay and giving your valuable feedback on this forum. We once again thank you for your appreciation. General Manager The Mughal Sheraton Eco luxury houseboat.

    4.0

    Staff, food, cleanliness good if below 10k

    anand m.loyalty-iconfamily

    One of the best boat house to stay, cook is amazing. Only that should not be above 10 k, make my trip charged commission and costed us 22 k due to dynamic pricing

    Travel Month: Mar 2023

    Room: Mughal Suit

    The Mughal Sheraton has replied on Thu Feb 27 14:40:01 IST 2025

    We feel honoured to have you onboard. It was pleasure serving you. We are very thankful to you for choosing "The Mughal Sheraton" for your stay and giving your valuable feedback on this forum. We once again thank you for your appreciation. General Manager The Mughal Sheraton Eco luxury houseboat.

    2.0

    Poor Stay

    jigar p.couple

    Rooms were said to be around 400 sqft but were around 230 sqft. they didn’t have proper facilities for heating. Hot water facilities were very poor. Too disappointing for such a big amount of money. The food variety was way too low. The service was too slow.

    Travel Month: Nov 2021

    Room: Mughal Luxury Executive

    The Mughal Sheraton has replied on Thu Feb 27 14:41:06 IST 2025

    We feel honoured to have you onboard. It was pleasure serving you. We are very thankful to you for choosing "The Mughal Sheraton" for your stay and giving your valuable feedback on this forum. We once again thank you for your appreciation. General Manager The Mughal Sheraton Eco luxury houseboat.

    4.0

    A good experience overall

    ajit s.couple

    Stayed here for 2 days. Rooms were clean and hygienic with a striking mughal theme. However rooms offer no view. Regarding the food, quality was good. Options were limited. Charges for dinner at property are 1300 per person, which when considering the options, make the food pricey. Shikara rides arranged by the hotel but rates need to be negotiated. All in all a good stay, perfect for a day or two of visit.

    Travel Month: Jul 2021

    Room: Mughal Luxury Executive

    The Mughal Sheraton has replied on Thu Feb 27 14:39:51 IST 2025

    We feel honoured to have you onboard. It was pleasure serving you. We are very thankful to you for choosing "The Mughal Sheraton" for your stay and giving your valuable feedback on this forum. We once again thank you for your appreciation. General Manager The Mughal Sheraton Eco luxury houseboat.

    4.0

    Beautiful houseboat. Dissapointing food

    abhishek p.loyalty-iconcouple

    The houseboat is beautiful. But the food was extremely pathetic for the price we paid. Since we had no other option, we had to buy their food option.

    Travel Month: Dec 2020

    Room: Mughal Executive

    The Mughal Sheraton has replied on Wed Apr 28 14:15:34 IST 2021

    Dear guest, thank you for choosing the mughal sheraton houseboat and sharing your generous review on this forum. We are grateful to you for your appreciation of our staff and quality of food and service. We eagerly await your next visit! best regards, ahmed

    3.0

    Good stay

    joseph r.couple

    Rooms were clean and well maintained. Its little but inconvenience during winter due to cold.

    Travel Month: Feb 2020

    Room: Mughal Executive

    The Mughal Sheraton has replied on Wed Apr 28 14:15:42 IST 2021

    Dear guest, thank you for choosing the mughal sheraton houseboat and sharing your generous review on this forum. We are grateful to you for your appreciation of our staff and quality of food and service. We eagerly await your next visit! best regards, ahmed

    5.0

    Rooms

    jatin c.couple

    Nice big clean rooms. Great service. Delicious food and experience of lifetime.

    Travel Month: Mar 2018

    Room: Deluxe Room

    The Mughal Sheraton has replied on Wed Apr 28 14:16:00 IST 2021

    Dear guest, thank you for choosing the mughal sheraton houseboat and sharing your generous review on this forum. We are grateful to you for your appreciation of our staff and quality of food and service. We eagerly await your next visit! best regards, ahmed

    5.0

    Excellent

    faizal a.couple

    Excellent all round service . 5 star's . All good comments. Will highly recommend this hotel to anyone visiting Srinagar. Great rooms and bathroom . Great breakfast . Great hospitality . Very friendly and helpful staff.

    Travel Month: Mar 2018 (3-Night Stay)

    Room: Deluxe Room

    The Mughal Sheraton has replied on Wed Apr 28 14:16:17 IST 2021

    Dear guest, thank you for choosing the mughal sheraton houseboat and sharing your generous review on this forum. We are grateful to you for your appreciation of our staff and quality of food and service. We eagerly await your next visit! best regards, ahmed

    5.0

    6 stars to hospitality, service and quality

    rohit a.loyalty-iconcouple

    Hospitality to another level, Everyone treats you as if you are at your home. Nice people, great service and good facilities. The location of the hotel is good, Dal Lake is 1. 5 km away only and you can travel very conveniently to all the places in and near to Srinagar. Food is good too which I find rarely though I tried only veg dishes, but was really tasty

    Travel Month: Mar 2018

    Room: Deluxe Room

    The Mughal Sheraton has replied on Wed Apr 28 14:16:31 IST 2021

    Dear guest, thank you for choosing the mughal sheraton houseboat and sharing your generous review on this forum. We are grateful to you for your appreciation of our staff and quality of food and service. We eagerly await your next visit! best regards, ahmed

    4.0

    Good clean and spacious

    atul p.couple

    Excellent room, spacious and well furnished. Hotel is newly renovated and good. The food in the restaurant is good too. The staff is friendly though prices for simple things like coke et cetra are a little crazy. Not many options of buying stuff from outside as there are no markets nearby.

    Travel Month: Feb 2018 (3-Night Stay)

    Room: Traditional King Room

    The Mughal Sheraton has replied on Wed Apr 28 14:17:15 IST 2021

    Dear guest, thank you for choosing the mughal sheraton houseboat and sharing your generous review on this forum. We are grateful to you for your appreciation of our staff and quality of food and service. We eagerly await your next visit! best regards, ahmed

    4.0

    Awesome stay just bad on location part

    lokesh g.loyalty-iconsolo

    Room is nice but location is a major drawback for nature enthusiastic people

    Travel Month: Jan 2018

    Room: Traditional King Room

    The Mughal Sheraton has replied on Wed Apr 28 14:18:26 IST 2021

    Dear Guest, Thank you for choosing The Mughal Sheraton Houseboat and sharing your generous review on this forum. We are grateful to you for your appreciation of our staff and quality of food and service. We eagerly await your next visit! Best regards, Ahmed

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