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Review Of The Mansion Hotel and Banquet0123401234

Pitampura, Delhi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    67 Ratings, 26 Reviews

    excellent
    16%
    very good
    19%
    average
    13%
    poor
    22%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 1
    • 1
    • 3
    • 3
    • 3
    • 2
    • 1
    • 2

    Rating Categories

    • Facilities2.9
    • Food1.8
    • Cleanliness3.0
    • Child Friendliness4.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has received mixed reviews from guests. Positive highlights include good staff behavior, renovated rooms, and ample parking space. However, negative feedback mentions issues like cleanliness, slow service, non-functional amenities, and unprofessional staff. Some guests also complained about dirty rooms, bad odor, and poor maintenance. Overall, the property seems to have potential but needs improvement in various areas to enhance guest experience.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    gaurav k.

    Very poor service. I had to call multiple times, knocked on the gate 4-5 times to get some plumbing work done in the room. Because of this, people kept coming into the room again and again. I ended up checking out at 7 pm itself. There’s no privacy here at all. Very bad service. I didn’t expect MakeMyTrip to associate with such a hotel.”

    Travel Month: Sep 2025

    Room: Deluxe room

    1.0

    Terrible Stay

    avtar s.solo

    5

    Travel Month: Sep 2025

    Room: Luxury room with wifi From 12 PM to 5 PM

    3.0

    Average Stay

    jagdip p.couple

    Room are very small nd not proper cleaning of walls, bed sheet nd hotel don’t give me 10 percentage discount on food bill

    Travel Month: Sep 2025

    Room: Deluxe room

    1.0

    Terrible Stay

    vaishnavi s.

    The look of the property was good but its maintenance pathetic. Their hospitality was terrible, no water(only a single water bottle for a room), no cleanliness in washroom, no toiletries and no hot water in the washroom. Even after multiple calls on reception, no response was given, eventually had to visit the reception everytime for any single requirement and query.

    Travel Month: Aug 2025

    Room: Deluxe room

    3.0

    Average Stay

    keval g.

    Property food was good , it's room were also very quite good according to the Price of the room..., had only one complain there which is , there is no hot water facility for the bath which is must

    Travel Month: Aug 2025

    Room: Deluxe room

    3.0

    Average Stay

    amit s.couple

    The property's location is good and the food was also good..However the cleanliness of the rooms is major issue.Some of the things mentioned in Make my Trip booking were not available like slippers. The person at the reception was not professional The property's location is good and the food was also good..However the cleanliness of the rooms is major issue.Some of the things mentioned in Make my Trip booking were not available like slippers. The person at the reception was not professional.

    Travel Month: Aug 2025

    Room: Deluxe room

    1.0

    Worst Hotel In Pitampura

    sagar d.solo

    ac does not work, room was not cleaned, filled with bugs, and major issue was that the bedsheets had bedbugs due to which i got skin rashes

    Travel Month: Aug 2025

    Room: Deluxe room

    5.0

    Excellent Stay

    anshul s.solo

    It was very hygienic hotel among all hotels staff was very cooperative 🥰🤝

    Travel Month: Jul 2025

    Room: Deluxe room

    • user photos
    1.0

    worst experience

    birdapinder.family

    Ac not working, lift not working,untidy room,no support;not even worth of Rs500/- room stay, please don’t book this hotel

    Travel Month: Jul 2025

    Room: Deluxe room

    • user photos
    2.0

    Poor Stay

    anmol.couple

    such a pathetic stay and hotel . dirtiest hotel. staff dont know how to deal and talk with customer

    Travel Month: Jul 2025

    Room: Deluxe room

    2.0

    not a good hospitality , hotel staff should really need to work on it

    jagjit s.couple

    Room is good but hospitality isn’t match my expectations. That they promise us to a deluxe room but i don’t feel its deluxe

    Travel Month: Jul 2025

    Room: Deluxe room

    1.0

    Don't go there My Experience was very Bad

    anmol s.couple

    The room was not at all like it was in the photos, it was a very small room, the AC was also not working properly, there was no wifi in the room, nor was there a fridge in the room and the service was also bad. I am unsatisfied with their service

    Travel Month: Jul 2025

    Room: Deluxe room

    • user photos
    • user photos
    2.0

    Poor Stay

    arslaan k.family

    Washroom was dirty ,booked for 3 person room given was small, shower was not working properly , food took so long to deliver,

    Travel Month: Jul 2025

    Room: Deluxe room

    2.0

    Poor Stay

    tushar c.

    All over given 2 Star ⭐

    Travel Month: Jun 2025

    Room: Deluxe room

    1.0

    Terrible Stay

    anuj j.business

    escalators,wifi,intercom not working at all whole outer was flooded with water it was like a dead room

    Travel Month: Jun 2025

    Room: Deluxe room

    1.0

    Terrible Stay

    couple

    Room is not god.gande badbudar gande staff ka ganda behavior hamne check in ke bad turant room chod diya hmne

    Travel Month: Jun 2025

    Room: Deluxe room

    1.0

    Terrible Stay

    vivek g.business

    ac not work room service bht bekar hai wifi not available rude behavior room dirty washroom dirty bad hotel

    Travel Month: Jun 2025

    Room: Deluxe room

    1.0

    Terrible Stay

    3

    Travel Month: May 2025

    Room: Deluxe room

    2.0

    Poor Stay

    anup c.

    Overall room quality and hygiene was not good. Initially they offered me a small room without key stating that the key is taken away by previous guest. Later after discussion they changed the room however overall cleanliness of the property was not good. There was a pungent smell in the lift and bathroom basin was stained, room floors were burned due to smokers. Bathroom area had no partition or curtain that means when one take shower then there is water all over the bathroom. Last day there was rat as well seen in the room. Overall very bad experience.

    Travel Month: May 2025

    Room: Deluxe room

    4.0

    Good

    amit k.family with 2 kids

    Surrounded with greenery Good parking space Staff is good Food Is good Rooms are good No traffic noise

    Travel Month: May 2025

    Room: Deluxe room

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