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Review Of The Leena International0123401234

Paharganj, Delhi | 2.7 km drive to Rajiv Chowk Metro Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    411 Ratings, 212 Reviews

    excellent
    54%
    very good
    20%
    average
    14%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 2
    • 3
    • 5
    • 3
    • 5
    • 5
    • 5
    • 4

    Rating Categories

    • Facilities4.1
    • Food3.3
    • Cleanliness4.4
    • Value For Money4.2
    • Child Friendliness4.1
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    Review Summary

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    Guests appreciate the clean and comfortable rooms, friendly staff, particularly Mr. Gaurav and Mr. Krishna for their helpfulness. The property's location is convenient, near the railway station and market. Food quality is generally well-received, and the ambiance is pleasant. While some have mentioned issues with room service and amenities, the overall hospitality shines through, making it a popular choice for visitors.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    swarna a.solo

    Very neat and clean place , safe for solo women to stay safely in Delhi . Very polite and hospitable staff . Thanks to Gaurab and Lokesh for excellent hospitality.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    mohammed r.family with 2 kids

    We had the best experience in the hotel, staff are very polite, friendly & very helpful, rooms and as well as the hotel is very neatly maintained, very hygienic, location is the best, nearest to all places, complimentary breakfast is served unlimited,

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Family Suite Room

    2.0

    Poor Stay

    sourav s.family with 1 kid

    this is not good for family. food is very bad. room service is very bad. breakfast items are limited . room cleaning not done properly. room size is also very small. bedsheet are dirty.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Executive Suite Room

    3.0

    Average Stay

    kenvil t.family with 3 kids

    Property was average, Rooms were to small without window. Food was good but they don’t have dining area. Location is also ok

    Travel Month: Oct 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    sophia l.family

    Stay was comfortable, Hotel is good neat and tidy with proper interior front desk was very helpful in every kind of situation special mention to Krishna , Gaurav and Lokesh for their Hospitality.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Room

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    The Leena International

    Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you had a comfortable stay and appreciated our clean and well-maintained interiors. It’s great to know that our front desk team — especially Krishna, Gaurav, and Lokesh — made your experience even better with their warm hospitality. Your kind words truly motivate us to keep delivering the best service. We look forward to welcoming you again soon! Warm regards, Hotel Management

    5.0

    Excellent Stay

    vivek w.business

    Good stay with good food parking facilities are good staff is supportive in the centre of market

    Travel Month: Sep 2025

    Room: Deluxe Room

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    The Leena International has replied on Wed Oct 08 12:33:17 IST 2025

    Dear Guest, Thank you for your kind feedback! We’re glad you enjoyed your stay, our food, and the parking facilities. It’s also wonderful to hear that our staff were supportive and that you appreciated our central location. We look forward to welcoming you again for another great experience! Warm regards, Hotel Management

    5.0

    Excellent Stay

    haresh.group

    I had a wonderfull stay. Staff was very helpfully specially thanks to Mr Lokesh for his warm hospitality

    Travel Month: Sep 2025

    Room: Deluxe Room

    The Leena International

    Dear Guest, Thank you for your wonderful feedback! We’re delighted to know that you had a memorable stay and that our staff made a positive impression. Special thanks for appreciating Mr. Lokesh — he’ll be thrilled to hear your kind words about his warm hospitality. We look forward to welcoming you again soon! Warm regards, Hotel Management

    5.0

    Excellent Stay

    pratik d.group

    I had great stay at leena

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Room

    The Leena International has replied on Wed Oct 08 12:33:56 IST 2025

    Dear Guest, Thank you for your kind feedback! We’re glad to hear that you had a great stay at Leena. Your satisfaction is our priority, and we look forward to welcoming you again for another pleasant experience. Warm regards, Hotel Management

    1.0

    Terrible Stay

    anish r.couple

    Very poor quilty room breakfast not good it’s not good stay please don’t book this hotel staff is also very bad

    Travel Month: Sep 2025

    Room: Deluxe Room

    The Leena International has replied on Wed Sep 10 10:39:21 IST 2025

    Dear Guest, We sincerely apologize for the inconvenience you faced during your stay. Your feedback is very important to us, and we will immediately look into the issues you mentioned regarding the room, breakfast, and staff behavior. We assure you that necessary improvements will be made to provide a better experience in the future.

    1.0

    poor and very slow services

    harshita k.family

    I have stayed many times here but this time I faced poor and slow services. I think I will not choose this place to stay again.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Executive Triple Room

    The Leena International has replied on Wed Sep 10 10:39:52 IST 2025

    Dear Guest, Thank you for sharing your feedback and for being a valued repeat guest. We are truly sorry to hear that your recent experience did not meet expectations, especially with our service speed. Please be assured we are taking your comments seriously and working with our team to improve. We hope you will give us another chance to serve you better in the future.

    5.0

    Perfecto

    aseem w.solo

    Everything Was Nice And Good And All Services Provided By Hotel Is Upto Mark. One Can Enjoy His Stay In all Terms

    Travel Month: Aug 2025

    Room: Deluxe Room

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    The Leena International has replied on Wed Sep 10 10:40:17 IST 2025

    Dear Guest, Thank you so much for your kind words. We are delighted to know that you enjoyed your stay and found our services up to the mark. Your appreciation means a lot to our team, and we look forward to welcoming you again for another pleasant stay.

    3.0

    best in price

    sandeep k.business

    Price ke according acha hai neat and clean rooms and bathroom hai

    Travel Month: Jul 2025

    Room: Deluxe Room

    The Leena International has replied on Wed Sep 10 10:40:44 IST 2025

    Dear Guest, Thank you for your kind feedback. We are glad to know you found our rooms and bathrooms neat and clean, and that you felt the stay was good value for money. We look forward to hosting you again soon.

    2.0

    Poor Stay

    indumati.group

    Responding lately, 2nd day room not cleaned.

    Travel Month: Aug 2025

    Room: Deluxe Room

    The Leena International has replied on Wed Sep 10 10:41:12 IST 2025

    Dear Guest, We sincerely apologize for the delay in service and for the inconvenience caused by the room not being cleaned on time. Your feedback is very important to us, and we are addressing this with our housekeeping team to ensure such issues do not occur again. We value your stay with us and hope to serve you better in the future.

    1.0

    Terrible Stay

    ibadat a.family

    They already sold out the room we booked and shifted us to some other hotel and That hotel did not had no food ordering available Tea maker was not working Ac vents were leaking

    Travel Month: Aug 2025

    Room: Executive Triple Room

    The Leena International has replied on Wed Sep 10 10:41:51 IST 2025

    Dear Guest, We sincerely regret the inconvenience caused due to the room unavailability and the issues you faced at the alternate property. This does not reflect the standards we aim to provide, and we truly apologize for the discomfort with facilities like food service, tea maker, and AC. Your feedback has been noted seriously, and we will work on ensuring such situations do not occur again. We hope you will give us another chance to serve you better.

    5.0

    Excellent Stay

    suresh c.family

    stay was absolutely fine and staff member like Krisha ji and house keeping staff were very co- ordial

    Travel Month: Aug 2025

    Room: Deluxe Room

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    The Leena International has replied on Wed Sep 10 10:43:04 IST 2025

    Dear Guest, Thank you for your kind feedback. We’re delighted to know that your stay was comfortable and that our team members, especially Krisha ji and the housekeeping staff, made your experience memorable. Your appreciation encourages us to continue delivering our best. We look forward to welcoming you again soon.

    1.0

    Terrible Stay

    kamal d.group

    The staff’s attitude was poor, service was slow, location was inconvenient, and nothing matched the details shown on MakeMyTrip when I booked. Overall, a very disappointing experience.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe Room

    The Leena International has replied on Wed Sep 10 10:43:35 IST 2025

    Dear Guest, We sincerely apologize for the disappointment you faced during your stay. We regret to hear about the staff attitude, service delays, location inconvenience, and the mismatch with booking details. Please be assured that we are taking your feedback very seriously and will work with our team as well as our booking partners to improve in these areas. We truly value your input and will strive to provide a much better experience in the future.

    3.0

    done.pl see brief

    yogendra n.solo

    Arrangement was not done in proper manner. Guest came from ministry to discuss for 30 मिनट were not allowed and even they can not extends water or tea. so my recommendation to members not to stay in hotel

    Travel Month: Aug 2025

    Room: Deluxe Room

    The Leena International has replied on Tue Aug 12 16:11:29 IST 2025

    We are sorry to hear about your disappointment regarding the arrangements during your stay. We completely understand the importance of your meeting. However, as per our hotel policy, outside visitors are not permitted in guest rooms or meeting areas for security and privacy reasons. This is to ensure the safety and comfort of all our guests. We regret if this caused inconvenience to your plans. We will certainly review if there are ways to better assist guests with official meetings in our common areas while still adhering to our policies. Your feedback is valuable, and we truly hope you might give us another opportunity to serve you under more suitable circumstances.

    3.0

    Average Stay

    manish j.family

    Location is good, room is good, food hygiene is very poor, reception staff is cooperative but room service is poor

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Executive Triple Room

    The Leena International has replied on Tue Aug 12 16:11:58 IST 2025

    Thank you for sharing your feedback. We are glad to know you liked our location, rooms, and the cooperation of our reception team. We sincerely apologize for the shortcomings you experienced with food hygiene and room service. Your concerns have been shared with our kitchen and housekeeping teams, and we are taking immediate steps to improve these areas. Your feedback helps us serve our guests better, and we look forward to welcoming you again for a much-improved experience.

    3.0

    Average Stay

    prarthana s.family

    hotel is good, but the location is too bad for a family trip hotel is good, but the location is too bad for a family trip

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Executive Suite Room

    The Leena International has replied on Tue Aug 12 16:12:48 IST 2025

    Thank you for appreciating our hotel and services. We understand your concern about the location and regret if it did not fully meet your expectations for a family trip. While the area can be busy at times, many guests find it convenient for access to transport and nearby attractions. We truly value your feedback and will continue working to ensure our guests feel comfortable regardless of the surroundings. We hope to welcome you again for an even better experience.

    4.0

    Good Stay

    anil d.couple

    Room is good, food quality must be improved, service is good , room amenities must be improved.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Executive Suite Room

    The Leena International has replied on Tue Aug 12 16:13:09 IST 2025

    Thank you for your kind words about our rooms and service. We appreciate your suggestions regarding food quality and room amenities. Your feedback has been shared with our kitchen and housekeeping teams so we can make the necessary improvements. We look forward to welcoming you again for an even better experience.

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