The Heritage Houseboat offers a unique stay experience with stunning views of Dal Lake and cozy interiors featuring traditional Kashmiri decor. Guests have appreciated the home-cooked meals that reflect local cuisine, enhancing the overall experience. The staff, particularly the caretakers, are often highlighted for their attentiveness. However, some reviews pointed out issues with cleanliness and a lack of amenities as promised. The location, while scenic, is noted to be a bit far and might require additional fees for shikara rides.