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Review Of The Cedar Grand Hotel and Spa0123401234

Mall Road, Shimla | 1.6 km drive to The Mall

    User Rating & Reviews

    • everyone
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    4.2
    Very Good

    1955 Ratings, 1277 Reviews

    excellent
    49%
    very good
    32%
    average
    12%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 4

    Rating Categories

    • Hospitality4.3
    • Facilities4.1
    • Food4.1
    • Room4.3
    • Cleanliness4.3
    • Value For Money3.9
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    Reviews Summary

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    Cedar Grand offers a prime location just a 15-minute walk from the Mall Road, making it easily accessible for exploring Shimla. Guests rave about the stunning valley views and the warm hospitality from the staff. The property features comfortable and clean rooms, along with a rooftop restaurant serving delicious food. Many visitors appreciated the effective room service and quick response from staff. The spa and various amenities add to the experience, making it a popular choice for families and couples alike.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    anil s.group

    I am so glad to have known this beautiful hotel. I am grateful to morning shift person who gave us room to rest till we got our allotted room. The cafeteria staff was helpful and hospitable, rooms were clean and spacious. The location is convenient and centralized. The food was delicious. Thank you for the best hospitality I have enjoyed though I had the privilege to be in bigger and star hotels. Looking forward being there again.

    Travel Month: Aug 2025

    Room: Premium Club Room

    5.0

    Great Experience

    naman a.family

    The experience has been really comfortable, the property is too good as per the price and very to mall road. If you go by car then it will hard take 5 to 6 mins to reach mall road, I will prefer to avoid going via car instead you can take taxi and they will drop you. Property location is very good and the views are amazing.

    Travel Month: Aug 2025

    Room: Club Room

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    4.0

    Good Stay

    gagan d.business

    Food Quality, very poor Pranthe Pehle Ke Bane Hue Garm Kar Ke SARV kiye. 3Erd Class Dhabe Se Bi Ghatiya Food Sarv Kiya

    Travel Month: Aug 2025

    Room: Club Room

    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:03:20 IST 2025

    Dear guest, greetings! i would like to thank you for your valuable feedback, i am very sorry to hear that you are unhappy with your experience at our hotel. We take all the complaints very seriously and will definitely work on to improve the quality of services we offer. I apologies for the inconvenience caused during your stay. If you face any problem kindly inform at the time of your stay so that we can resolve it at the same time to ensure that you leave us feeling happy and relaxed. Regards

    5.0

    Excellent Stay

    ankit k.

    Excellent

    Travel Month: Jul 2025

    Room: Premium Club Room

    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:03:46 IST 2025

    Dear Guest, Greetings of the day! Thank you for the wonderful rating and we are really delighted to know that you had a happy staying experience with us. Looking forward to welcome you back with your friends and family in the near future. Warm Regards

    5.0

    Central location, well maintaine

    malay k.family

    Decent, modern, clean 4 star hotel in the center of the city. 5-10 min walk from mall road restaurants and shopping. Good breakfast spread, especially for vegetarian Indian cuisine. Chef took extra effort in making the masala dosa special. Potential downside - it is too close to Cart Rd, a major artery for Shimla. So expect traffic jams in the peak season. We walked from the railway station - 800 metres. Took us about 15 min as we had luggage

    Travel Month: Jul 2025

    Room: Club Room

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    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:04:26 IST 2025

    Dear Guest, Greetings of the day! Thank you for the wonderful rating and we are really delighted to know that you had a happy staying experience with us. Looking forward to welcome you back with your friends and family in the near future. Warm Regards

    4.0

    Must stay

    ashutosh s.family with 1 kid

    Good stay, very nice staff. Good location Food was also good 👍. All the best 👍 Spacious rooms ...

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Premium Club Room

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    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:04:55 IST 2025

    Dear Guest, Greetings! Thank you for the valuable rating. It indeed was a pleasure to be your hosts. Happy to know that you liked the hotel and enjoyed your stay with us. Also thanks for admiring our hotel and staff. Looking forward to welcome you back soon. Warm regards,

    5.0

    Traveller

    simar b.couple

    Great staff, really clean and nice rooms/washrooms. Close to the mall road!Nice view from the room of the valley.

    Travel Month: Jun 2025

    Room: Club Room

    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:05:08 IST 2025

    Dear Guest, Greetings! Thank you for the valuable rating. It indeed was a pleasure to be your hosts. Happy to know that you liked the hotel and enjoyed your stay with us. Also thanks for admiring our hotel and staff. Looking forward to welcome you back soon. Warm regards,

    5.0

    Excellent Stay

    saloni s.

    One of the best Hotels in Shimla with an amazing Location. The Hotel staff is super courteous, helpful and delivers the exceptionally outstanding services. The rooms are with European standards amenities, linen and bathroom cleanliness is outstanding. Room services are prompt and 24 hours available just a call away. Hill view rooms which takes us closer to nature.

    Travel Month: Jun 2025

    Room: Club Room

    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:05:33 IST 2025

    Dear Guest, Greetings! Thank you for the valuable rating. It indeed was a pleasure to be your hosts. Happy to know that you liked the hotel and enjoyed your stay with us. Also thanks for admiring our hotel and staff. Looking forward to welcome you back soon. Warm regards,

    5.0

    Excellent Stay

    jasvinder s.

    Hotel was very good and hygiene was of top notch. Good ambience and ample car parking space

    Travel Month: Jun 2025

    Room: Premium Club Room

    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:06:13 IST 2025

    Dear Guest, Greetings! Thank you for the valuable rating. It indeed was a pleasure to be your hosts. Happy to know that you liked the hotel and enjoyed your stay with us. Also thanks for admiring our hotel . Looking forward to welcome you back soon. Warm regards,

    4.0

    Good Stay

    robin.

    Stay was good but spread of breakfast was limited also food in terms of continental food was bad

    Travel Month: May 2025 (3-Night Stay)

    Room: Club Room

    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:07:04 IST 2025

    Dear guest, greetings! i would like to thank you for your valuable feedback, i am very sorry to hear that you are unhappy with your experience at our hotel. We take all the complaints very seriously and will definitely work on to improve the quality of services we offer. I apologies for the inconvenience caused during your stay. If you face any problem kindly inform at the time of your stay so that we can resolve it at the same time to ensure that you leave us feeling happy and relaxed. Regards

    4.0

    Good Stay

    gopika m.

    The rooms were good. Service was good too. They were courteous and helpful. The hotel however though only 800 metres from the mall , has a steep road. It’s tough going walking.

    Travel Month: May 2025

    Room: Club Room

    5.0

    fantastic stay

    gurmeet s.family with 1 kid

    Hotel was excellent and rooms were neat and clean and having fantastic view of Shimla. Staff was supportive and food quality was also good

    Travel Month: May 2025

    Room: Premium Club Room

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    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:07:49 IST 2025

    Dear Guest, Greetings! Thank you for the valuable rating. It indeed was a pleasure to be your hosts. Happy to know that you liked the hotel and enjoyed your stay with us. Also thanks for admiring our hotel and staff. Looking forward to welcome you back soon. Warm regards,

    4.0

    Good Stay

    gaurav k.family with 1 kid

    Very good stay at very reasonable price. Breakfast okay can be improved more as per hotel status. Views from room are very pleasant and natural. Overall stay very good

    Travel Month: May 2025

    Room: Club Room

    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:08:10 IST 2025

    Dear Guest, Greetings! Thank you for the valuable rating. It indeed was a pleasure to be your hosts. Happy to know that you liked the hotel and enjoyed your stay with us. Looking forward to welcome you back soon. Warm regards,

    5.0

    beautiful view of the valley

    sheeba s.couple

    The room we stayed in had a beautiful valley view ...infact the room size was big .... everything that we wanted or any help was provided within minutes... breakfast was amazing with good options ...for us it was a wonderful experience and next time whenever we will be coming to shimla we will be staying in this property.....car parking is available and within 5-8 mins walking distance to the mall road....

    Travel Month: May 2025 (3-Night Stay)

    Room: Club Room

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    The Cedar Grand Hotel and Spa has replied on Thu Aug 14 16:08:48 IST 2025

    Dear Guest, Greetings! Thank you for the valuable rating. It indeed was a pleasure to be your hosts. Happy to know that you liked the hotel and enjoyed your stay with us. Also thanks for admiring our hotel. Looking forward to welcome you back soon. Warm regards,

    4.0

    Good Choice in Shimla

    aditya p.business

    The hotel is close to the mall road. polite staff and clean property. Fresh food, everything was well prepapred. Woukd recommend this hotel.

    Travel Month: May 2025

    Room: Club Room

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    The Cedar Grand Hotel and Spa has replied on Thu May 22 10:46:57 IST 2025

    Dear Guest, Greetings of the day! Thank you for the wonderful rating and we are really delighted to know that you had a happy staying experience with us. Looking forward to welcome you back with your friends and family in the near future. Warm Regards,

    4.0

    Good Stay

    poonam m.family

    Prperty location was good ...rooms were also good but breakfast buffet was having less variety and one more thing we have to take a cab while going mall road its not so near..!!!

    Travel Month: May 2025

    Room: Club Room

    The Cedar Grand Hotel and Spa has replied on Thu May 22 10:52:00 IST 2025

    Dear Ms. Poonam Malhotra, Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found the property location and rooms to your satisfaction. We appreciate your comments regarding the breakfast buffet and mall road access. Your suggestions are valuable, and we will certainly work towards enhancing the breakfast variety. We hope to welcome you again for an even better experience. Warm regards, Team Cedar Grand

    5.0

    Beat two days in Shimla with Cedar Grand.....

    rajesh k.family with 2 kids

    Excellent property in very good location. Suitable for family, specially for kids. Prices are also reasonable. Food quality and service was excellent. Staff behaviour was fabulous.

    Travel Month: May 2025

    Room: Premium Club Room

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    The Cedar Grand Hotel and Spa has replied on Thu May 22 11:02:30 IST 2025

    Dear Guest, Greetings of the day! Thank you for the wonderful rating and we are really delighted to know that you had a happy staying experience with us. Looking forward to welcome you back with your friends and family in the near future. Warm Regards,

    5.0

    Spacious and Beautiful rooms, asty food.

    ashish p.family with 1 kid

    One of the best hotels to stay in Shimla. Very near to mall road. parking facility is available. The have recently renovated the hotel in Feb 2025. Hence the rooms are very beautifully decorated and spacious. Breakfast had a lot of options. Staff is friendly and professional. NOTE- It's better than combermare, and other hotels nearby.

    Travel Month: May 2025

    Room: Club Room

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    The Cedar Grand Hotel and Spa has replied on Thu May 22 10:55:02 IST 2025

    Dear Guest, Greetings of the day! Thank you for the wonderful rating and we are really delighted to know that you had a happy staying experience with us. Looking forward to welcome you back with your friends and family in the near future. Warm Regards,

    5.0

    Excellent Stay

    amanpreet s.solo

    Great but i left my bags there please arrange courier there

    Travel Month: May 2025

    Room: Club Room

    3.0

    3 star hotel as best

    avant p.couple

    We stayed here for 5 nights already and had 1 more night pending but we left 1 day early due to the war situation. They did not offer or issue refund for this 1 night in this situation. Very inconsiderate of this hotel. We booked Junior Suite. Room is in the corner and it is a good size. Window is small. Looking out the window is a decent view but you also see just outside is a dirty trash dump. We asked to be changed to another room. They gave us Premium Club Room. This room is smaller and it had a bad foul odor in the bathroom. Breakfast starts late at 8am but half the food is missing and is available after 30 minutes. We had to tell them several times. If you drink coffee, you will get dont know what they serve as coffee. They do have a coffee machine downstairs but they charged us Rs200 every time for a cup. Hotel staff is good and friendly. Hotel otherwise was clean. Location to mall road is near but have to climb up to get to it.

    Travel Month: May 2025 (5-Night Stay)

    Room: Junior Suite

    The Cedar Grand Hotel and Spa has replied on Thu May 22 11:06:32 IST 2025

    Dear Avant Patel, Thank you for taking the time to share your detailed feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced . Regarding the room change and the cleanliness issues , your comments have been shared with our housekeeping and maintenance teams to ensure immediate improvements. We are glad to hear that our staff was friendly and that you found the hotel location convenient. Your appreciation means a lot to our team. Once again, thank you for your feedback. Warm Regards,

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