The property has a decent location, close to city center and public transport, making it convenient for getting around. However, numerous reviews highlight issues with cleanliness, poor maintenance, and unhelpful or rude staff. Guests have reported unclean rooms, faulty amenities, and unavailability of food services. While some appreciated the ambiance and cordial staff, the overall sentiment leans towards disappointment due to the lack of hygiene and service quality, making it challenging for families and business travelers.