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Rajouri Garden, Delhi
429 Ratings, 189 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has a prime location that guests appreciate for its convenience, with many nearby amenities. The staff is often noted for being cooperative and friendly, contributing to a generally welcoming atmosphere. Rooms tend to be spacious and clean, making for a comfortable stay, although some users have raised concerns about the room service and food quality.
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Terrible Stay
Worst food, except location friendly no other things was ok, worst service, worst rooms all leaking water inside room, bad reception full of attitude..... don't know why.
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Sat Sep 27 21:13:25 IST 2025
Please accept our sincere apologies for the inconvenience you experienced during your recent visit. We deeply regret that our service did not meet your expectations, and we take full responsibility for the oversight.
decent stay
Decent stay, only issue was music since its a wedding venue as well. Staff very well behaved, clean rooms ad well
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Wed Sep 17 18:21:54 IST 2025
Thank you so much for your kind words! We’re happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future.
overall good and hygienic environment .. nice and healthy breakfast
it was a nice stay . the staff was cooperative and nice healthy and clean environment good atmosphere
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Sun Sep 14 08:01:53 IST 2025
Thank you so much for your kind words! We’re happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future.
Average Stay
room was good but the overall experience was not good. it is basically a banquet hotel and not for business
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Sun Aug 24 17:12:02 IST 2025
Please accept our sincere apologies for the inconvenience you experienced during your recent visit. We deeply regret that our service did not meet your expectations, and we take full responsibility for the oversight.
Excellent Stay
It’s was a comfortable stay and they have large rooms with good and clean beds the bathrooms are also huge . Very cooperative and responsive staff . Everyone greets with a smiling face. Location is also very convenient.
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Wed Aug 13 07:56:37 IST 2025
Thank you so much for your kind words! We’re happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future.
Average Stay
Room service is very very poor. No morning tea before 8.30am. No sufficient tea dip bags in room . No Restaurant in hotel for Dining. No option for lunch on next day due to early check out at 11 am etc . So many minor discrepancies their.
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Wed Aug 13 07:57:40 IST 2025
Please accept our sincere apologies for the inconvenience you experienced during your recent visit. We deeply regret that our service did not meet your expectations, and we take full responsibility for the oversight.
Excellent Stay
Extremely clean premises , good quantity of food ordered, very professional attitude and polite behaviour of staff
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Sat Aug 02 13:20:12 IST 2025
Thank you so much for your kind words! We’re happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future.
Excellent Stay
5
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Sat Aug 02 13:29:08 IST 2025
Thank you so much for your kind words! We’re happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future.
Poor Stay
In such hot days in Delhi, the basis Air conditioning system was not as expected. AC in the room was not working for hours and we were there sweating without even offering a second room. Not expected
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Mon Jun 16 11:40:36 IST 2025
SORRY FOR INCONVIENCE.. HOPE TO SERVE YOU BETTER NEXT TIME
Excellent Stay
The hospitality and checking process was very smooth and staffs were too cooperative
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Mon Jun 09 17:32:45 IST 2025
Thanks for valuable feedback
Excellent Stay
rooms were clean and staff was very cooperative, dinner menu was simple and food was hygienic and filling. overall a it was a decent stay 🙂
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Mon Jun 16 22:35:30 IST 2025
Thanks for valuable feedback
Good experience
It was very comfortable staying at hotel. Staff were too good and corperative. Over all experience is too good. Will highly recommend to family/friends.
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Thu Jun 05 09:59:37 IST 2025
Thanks for valuable feedback
disappointing stay, not worth the price
Poor service, clogged bathroom, no buffet, overpriced breakfast, poor AC—uncomfortable and not recommended.
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Mon Jun 16 22:36:33 IST 2025
Sorry for inconvenience..Hope to serve you better
Average Stay
Need bill
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Thu Mar 27 12:40:00 IST 2025
Thanks for valuable feedback
Good Stay
good and homely staying , breakfast also good .Room service is good but I need to call many times. Have smart Tv bot not connected to Wifi
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Thu Mar 27 12:40:29 IST 2025
Thansks for valuable feedback
Good Stay
Good stay, neat and clean rooms. Prime location in west delhi. Mmt price is cheaper than direct hotel prices
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Fri Mar 21 13:36:57 IST 2025
Thanks for valuable feedback
Terrible Stay
Bad hygiene. Mosquitoes in Room . cockroaches in room .
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Sun Jun 15 12:41:59 IST 2025
SORRY FOR THE INCONVIENCE.
Poor hygiene
There were mosquitos and cockroaches in the room. Couldn’t sleep peacefully the other day due to loud noises in the corridor till 4 am. No one on reception takes complaint.
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Tue Mar 18 22:13:11 IST 2025
Sorry for inconvenience
Excellent Stay
Very comfortable stay, nice food, staff was cooperative
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Sun Mar 09 18:17:14 IST 2025
Thansk for valuable feedback
Wonderful l stay and the staff is really good and food is really good will
We had a good stay. Staff was cooperative food was also good. Room was neat snd cleean service was quick and prompt. Will visit again
Room: Deluxe Room
Surya Grand Hotel, Rajouri, West Delhi has replied on Fri Mar 21 13:39:47 IST 2025
Thansks for valuable feedback
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