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Review Of Super Hotel O Park Platinum0123401234

New Market Area, Kolkata | 1.4 km drive to Esplanade Metro, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    51 Ratings, 21 Reviews

    excellent
    22%
    very good
    29%
    average
    12%
    poor
    18%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 1
    • 2
    • 3
    • 4
    • 3
    • 3
    • 5
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the convenient location and cleanliness of the property, with some noting easy access to transport and local eateries. However, many express dissatisfaction with staff behavior, poor service, and issues like incorrect room assignments and lack of amenities. Concerns about safety, especially for families, and a lack of proper customer handling have also been highlighted.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    shashi k.

    I am fade up with this property. I have to write many things indicating the correction and ammendment required in this property. I booked this property only after looking the tag "MMTC APPROVED" but I totally dissatisfied. You must mark any property only after proper due diligence. Rest you know better.

    Travel Month: Apr 2025

    Room: Classic

    5.0

    excellent , good for stay

    somnath s.business

    good happy to stay you can stay here no issues safely ,taking care of the staff easily accessible

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Classic

    3.0

    Poor

    sharique n.family with 2 kids

    Poor service, bad staff behavior, provide wrong room size of family.location is good,not have car parking

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Classic

    • user photos
    • user photos
    • user photos
    5.0

    Happy stay

    prakash k.loyalty-iconsolo

    The location of property is nice, room was neat and clean, the hotel staff were very polite and ready to help.

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Terrible Stay

    rakesh.

    hotel is not good at all .not even the location.it's not safe for family the same building multiple spa is running.and asking for cross gender spa services do not order anything.and whatever the services was written they do not offer a single service.i paid for the water bottle also . nothing is complimentary.but water and breakfast was included.did not received a single thing. overall don't book this hotel. .pay bit more and take good hotel .else you can be in trouble. did not took a single pic because it's was pathetic

    Travel Month: Nov 2024

    Room: Classic

    2.0

    Poor Stay

    awadhesh k.

    Dirty pillow cover and bedsheet.

    Travel Month: Nov 2024

    Room: Classic

    1.0

    Terrible Stay

    nawaz h.

    I was charged extra rs. 800 at hotel despite paying full payment they didn't gave us the room which we booked they charged extra 800 for giving the room which we had paid for.

    Travel Month: Oct 2024

    Room: Classic

    4.0

    Good Stay

    kanishka v.

    Room was neat and clean. Location of hotel was good. Near from metro line. Food restaurant and hotels are near to this property

    Travel Month: Oct 2024

    Room: Classic

    1.0

    Terrible Stay

    arindam c.

    Too much bad hotel

    Travel Month: Oct 2024

    Room: Classic

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    • user photos
    2.0

    Poor Stay

    ritesh s.solo

    First of all they denied my check in, after continuous requests they provided a room with dirty pillow cover, No towel in room. Very Terrible Experience.

    Travel Month: Oct 2024

    Room: Classic

    1.0

    Different roo

    anusua m.couple

    Room showed different while booking was done. I was provided with a small room and was said no more rooms are available.

    Travel Month: Oct 2024

    Room: Classic

    1.0

    Terrible Stay

    arindam c.

    No room is change for me.

    Travel Month: Oct 2024

    Room: Classic

    • user photos
    5.0

    Excellent Stay

    business

    very good services and location is perfect and approach is excellent cleanliness absolutely fine right place to spend our holidaya

    Travel Month: Sep 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    mayur a.loyalty-icon

    Managing staff not supporting and uses rough langauges. No cleanliness. Bedsheets and rolls not changed regularly

    Travel Month: Oct 2024 (4-Night Stay)

    Room: Classic

    • user photos
    • user photos
    2.0

    Poor Stay

    ritesh s.

    First of all they denied my check in, after continuous requests they provided a room with dirty pillow cover, no towel in room. Very terrible experience.

    Travel Month: Oct 2024

    Room: Classic

    2.0

    very bad and arrogant staff (specially receptionist

    group

    very bad experience, the person sitting in the reception especially the thin guy. He is very arrogant and unprofessional. first he abused us for booking a room online then he told us to go and complain wherever you wish I am not giving u the room, he almost started fighting with us

    Travel Month: Oct 2024

    Room: Classic

    3.0

    Average Stay

    supriti m.

    Lift system must be taken care of and if guest are coming earlier check in must have arrangement for them to guest feel comfortable and easy to visit again to hotel. No image

    Travel Month: Oct 2024

    Room: Classic

    5.0

    Excellent Stay

    mahanam p.

    Good hotel to stay

    Travel Month: Oct 2024

    Room: Classic

    5.0

    Excellent Stay

    akhlaq a.

    It's very pleasant and comfortable cleanliness perfect staff behavior excellent approach to all our destination is really very good

    Travel Month: Sep 2024

    Room: Classic

    4.0

    Good Stay

    sa r.loyalty-iconsolo

    Not bad. Location is good. Cleanliness is okay. Recommended for everything, except unhappiness of the authority to accept booking

    Travel Month: Jul 2024

    Room: Classic

    • user photos
    • user photos
    • user photos

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