The property is conveniently located near New Delhi Railway Station and metro stations, making it easy for travelers. However, it faces serious cleanliness issues, with complaints about dirty rooms, dusty pillows, and unkempt bathrooms. The staff's service is inconsistent, with reports of rudeness and slow responses. Basic amenities like hot water and working air conditioning are often lacking, and many guests noted poor ventilation and unpleasant odors. While it's budget-friendly, the overall experience leaves much to be desired.