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Butler Colony, Lucknow
323 Ratings, 147 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property is appreciated for its clean and spacious rooms, great food quality, and cooperative staff. Guests love the convenient location and quick room service. The breakfast is often highlighted as delicious. It's also seen as a good family-friendly spot, with a decent ambiance and essential amenities. Some feedback noted higher food costs, but overall, it’s regarded as value for money.
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poor management
The reception people and service is non responsive
Room: Superior Room
Skyotel has replied on Tue Sep 09 11:49:29 IST 2025
Dear Guest, Thank you for your feedback. We’re sorry for the inconvenience and are working to improve. Skyotel Team
Excellent Stay
Property is very good rooms are clean food quality is also good It was a comfortable stay
Room: TWIN BED
Skyotel has replied on Wed Aug 06 12:34:52 IST 2025
Grateful for your feedback. Looking forward to welcoming you again.
Terrible Stay
They charged me extra money for no reason
Room: Deluxe Room
Skyotel has replied on Sat Jul 05 13:11:59 IST 2025
Dear sir , Already provided all signed food bills and wants to clarify that no overcharges were made . If you have any questions or doubts. please contact us. Thank you
Terrible Stay
They charged me extra money for no reason
Room: Deluxe Room
Skyotel has replied on Sat Jul 05 13:12:09 IST 2025
Dear sir , Already provided all signed food bills and wants to clarify that no overcharges were made . If you have any questions or doubts. please contact us. Thank you
staff behaviour and extra charge
The person sitting on the reception charged me extra money , as i paid all the pending bills one day before checkout and at the time of checkout their was some other guy sitting on the reception he was telling that i have not paid the bills. Because i was getting late for my flight i paid them one more time because I don’t wanted get with an unnecessary argument and miss my flight.
Room: Deluxe Room
Skyotel has replied on Sat Jul 19 17:20:25 IST 2025
Dear sir , Already provided all signed food bills and wants to clarify that no overcharges were made . If you have any questions or doubts. please contact us. Thank you..
Good Stay
The food is always amazing. Its top notch and has to be as they have the BEST CATERING Royal Cafe.
Room: Deluxe Room
Skyotel has replied on Wed Aug 06 12:36:10 IST 2025
Delighted you enjoyed the food! Royal Cafe truly helps us maintain the highest standards. Thank you
Excellent Stay
good for family stay better location Excellent stay
Room: Deluxe Room
Skyotel has replied on Wed Aug 06 12:37:18 IST 2025
We appreciate your feedback. Happy to know you enjoyed your stay and the convenient location. Thank you
Decent place to stay
Decent place, exactly what you would expect from the booking. Quick room service and professional staff. Although the price is on the higher side given the amenities. Washroom fittings were showing their age and outside the windows there was just a forest of ac outdoor unit. breakfast was awesome
Room: TWIN BED
Skyotel has replied on Tue Sep 09 11:51:28 IST 2025
Dear Md Javed Akhtar, Thank you for your valuable feedback. We’re glad you enjoyed the breakfast and our service. We appreciate your suggestions and will work on improving further. Warm regards, Skyotel Team
Excellent Stay
The location is good and staff is also responsible and caring property is also good with clean and Clear rooms and toilets
Room: Superior Room
Skyotel has replied on Mon Aug 18 17:47:13 IST 2025
DearSir Thank you so much for your kind words! We’re delighted to know that you appreciated our location, cleanliness, and the efforts of our caring staff. Your satisfaction is our top priority, and feedback like yours truly motivates our team. We look forward to welcoming you again soon!
Terrible Stay
solovery dirty room , breakfast not availble after include in room charges
Room: Deluxe Room
Skyotel has replied on Tue Sep 09 12:03:07 IST 2025
Dear Mr. Satbir Sharma, Thank you for your feedback. As per the booking, it was on EP (Accommodation only) basis, so breakfast wasn’t included. We appreciate your understanding and hope to serve you better next time. Warm regards, Skyotel Team
Value for money property
Over all good property and ambience, value for money. Service also good. Location of the property is great as it's in heart of the city and accessible to all prominent palaces
Room: TWIN BED
Skyotel has replied on Sun Feb 23 09:35:31 IST 2025
Dear sir thanks for the review, hope to see you soon on your next visit
Average Stay
Not interested. While the room is spacious and staff is polite, the room stinks of foul smell and it is evident every time you walk in. Not interested
Room: Superior Room
Skyotel has replied on Wed Sep 03 12:12:31 IST 2025
Dear Aruna Priyadarshini Greetings from Skyotel !! We sincerely regret the inconvenience you experienced during your stay, especially regarding the unpleasant odor in the room. Please accept our heartfelt apologies, as this does not reflect the standards we strive to maintain. Your feedback has been shared with our housekeeping team, and strict corrective measures are already in place to avoid such concerns in the future. As a gesture of goodwill, we would be delighted to offer you a special discount/complimentary room upgrade on your next stay with us. We truly value your patronage and would be grateful for another opportunity to serve you with a more comfortable experience. Warm regards, KOMAL VERMA
Staff and all are very good
coupleVery good property need and clean
Room: Superior Room
Skyotel has replied on Sun Feb 23 09:36:32 IST 2025
Dear sir thanks for the review, hope to see you soon on your next visit
extra mattress was really hard , other than that stay was excellent
familyextra mattress was really hard , other than that stay was excellent , the break fast was phenomenal and room was clean and service was good
Room: Deluxe Room
Good experience.
Good hotel. Overall experience was good. Food was ok. Staff is well behaved. Good location. Value for money
Room: Deluxe Room
Skyotel has replied on Sun Feb 23 09:40:52 IST 2025
Dear sir thanks for the review, hope to see you soon on your next visit
Average Stay
As per charges paid by me, is not good. Breakfast was not upto the mark.
Room: Deluxe Room
Good Stay
familyGood location parking available food is good but costly. Nowadays most people travel by own vehicle so if they have arragment for sleeping of driver it would be value for money
Room: Deluxe Room
Good Stay
Good room, neet and clean, washroom is clean and good room service although food is little bit expensive but overall good
Room: Deluxe Room
Delightful experience
Very friendly and co operative hotel staff. Quick response in service, well maintained rooms. Food must try
Room: Deluxe Room
Skyotel has replied on Sun Feb 23 09:38:44 IST 2025
Dear sir thanks for the review, hope to see you soon on your next visit
Terrible Stay
familyNo ac, staff behabiour was rude, food average, food rate high, even sweepers had attitude problem, central ac not working, felt v unhappy i had to shift to another hotel
Room: Superior Room
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