Absolutely terrible experience at the reception. The staff were extremely rude, unprofessional, and had no basic sense of how to speak to people. Instead of helping or guiding, they were arrogant and downright disrespectful. One of them even started threatening me over a simple question — which is completely unacceptable and shocking.
Reception is the first point of contact for any place, and if this is how guests are treated, it speaks volumes about the overall management. If you're thinking of visiting or engaging here, think twice. Nobody deserves to be spoken to like this. Extremely disappointing.