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Gomti Nagar, Lucknow
3465 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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The property offers a pleasant experience with spacious, clean rooms and cooperative staff. Guests appreciate the delicious food and extensive breakfast buffet. The location in Gomti Nagar is convenient, making it easy to explore nearby attractions. While service responsiveness could improve, many enjoy the warm hospitality and overall ambiance, highlighting the attentive restaurant staff and their delightful offerings.
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Excellent Stay
It was fantastic..Stay was excellent and staff is super awesome...i lost my wife nose ring in pool and Mr. Vindeshwari has helped us a lot in finding that ring...rooms were also nice and there was charging facility also for my EV Vehicle..
Room: Twin Guest Room
Excellent stay at Lucknow
Anshi made the breakfast better. The chicken curry for dinner was really like home made. Head Chef made it personally.
Room: King Guest Room
Value for Money
Well Located and property is maintained nicely. Staff is friendly and efficient . Breakfast buffet has a good spread
Room: King Deluxe Room
Pleasant stay
We had pleasant stay in Hilton, Garden Inn. Staff was very polite and cooperative. Would love to come back.
Room: Twin Guest Room
Good Hotel but needs to improve on Services and Super
Amenities, food, and services need improvement - Lack of responsiveness from staff, except Housekeeping - Front desk asked you to write a review, indicating they were unaware of the issues you faced - Buffet and Alacart food quality issues, including lack of raita with Briyani and taste less briyani - Basic amenities like napkins not available on the table I was not satisfied with your experience and I am travelling next week with my colleagues and we are planning to stay elsewhere and booked same
Room: Twin Guest Room
Good Stay
Comfortable stay in the Central Business District of New Lucknow. Food is tasty and services are praiseworthy. However, rooms need repair and deep cleaning.
Room: King Guest Room
Excellent Stay
It was a wonderful experience! The hospitality and services were excellent, and the food quality was the best part of the hotel. Highly recommended for both family and official trips 👏👍
Room: Twin Guest Room
Hilton Garden Inn Lucknow has replied on Fri Oct 24 16:24:32 IST 2025
Dear Satish Kumar, Warm greetings from Hilton Garden Inn, where the World stays! Thank you very much for choosing our property as your getaway for comfort in Lucknow, the city of Nawabs and for taking the time to share your experiences with us. We are extremely delighted to know that your recent stay at our hotel was an incredible one and that you were pleased with the property as whole and the Hilton Garden Inn service provided by the team. The team and I hope that you are keeping well and safe. We shall look forward to welcoming you back to Hilton Garden Inn, Lucknow and escape to the unforgettable yet again. Best Regards, Hilton Garden Inn Lucknow
ok ok services, not recommended
Room service is very poor, service needs 1-2 hours with several Callings, called several times to clean and wind up utensils, they did in more than 2 hours despite several callings
Room: Twin Deluxe Room
Hilton Garden Inn Lucknow has replied on Wed Oct 22 17:59:21 IST 2025
Dear Himanshu, We are extremely disheartened that you have experienced such a trouble during your stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We will rectify and solve this issue for your better experience. Thanks for being patient and addressing it, therefore we are looking forward giving you a better hospitality next time. Regards, Hilton Garden Inn Lucknow
Good Stay
Shampoo dispenser were not working smoothly. Few of them were non operative.
Room: Twin Guest Room
Hilton Garden Inn Lucknow has replied on Sat Oct 11 00:09:09 IST 2025
"Dear Amit, Greetings from Hilton Garden Inn Lucknow! Thank you for sharing your valuable feedback about your recent stay with us! We're thrilled you enjoyed your stay with us and gave us an outstanding rating. We appreciate your feedback regarding our shampoo dispensers and apologize for the inconvenience caused. We will surely take this opportunity to check and inspect all our bath amenities/dispensers for working mechanism to ensure seamless operational excellence. We're committed to providing the best possible experience for our guests, and we'll definitely look into improving our amenities. Thanks again for your feedback, and we hope to welcome you back soon! Best regards, Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
Excellent Stay
everything was appreciable especially the food and hospitality..Quality and variety in food items was really very good.
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Mon Oct 13 18:18:02 IST 2025
Dear Madhu, Warm greetings from Hilton Garden Inn, where the World stays! Thank you very much for choosing our property as your getaway for comfort in Lucknow, the city of Nawabs and for taking the time to share your experiences with us. We are extremely delighted to know that your recent stay at our hotel was an incredible one and that you were pleased with the property as whole and the Hilton Garden Inn service provided by the team. The team and I hope that you are keeping well and safe. We shall look forward to welcoming you back to Hilton Garden Inn, Lucknow and escape to the unforgettable yet again. Best Regards, Hilton Garden Inn Lucknow
Good Stay
All facilities are Good Except Communication between Consumer and Staff because like demand Garlic Naan With Butter but they send Normal without butter I stayed on the second day also but price was Too higher than Online and I raise a Request to stay continue but they didn't mention any where So I will search Better Place with this Budget if Possible please
Room: Twin Guest Room
Hilton Garden Inn Lucknow has replied on Wed Oct 22 18:14:19 IST 2025
Dear Prabhat, We are extremely disheartened that you have experienced such a trouble during your stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We will rectify and solve this issue for your better experience. Thanks for being patient and addressing it, therefore we are looking forward giving you a better hospitality next time. Regards, Hilton Garden Inn Lucknow
Excellent Stay
Property was well maintained and clean. Staff was polite and courteous. House keeping staff was efficient and polite specially Nisha. Breakfast menu was sumptuous and food was delicious. We enjoyed our stay
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Fri Oct 10 14:35:20 IST 2025
Dear Deepak, Greetings from Hilton Garden Inn Lucknow! Thank you for sharing your wonderful experience about your recent stay with us! We are thrilled to hear that our hotel met your expectations in terms of cleanliness and maintenance. Our staff takes pride in providing exceptional service, and we are delighted to know that you found them polite and courteous. We are grateful for your kind words & appreciation about our housekeeping staff, particularly Nisha, for her efficiency and politeness. We will make sure to pass on your appreciation to her. We are also thrilled to hear that you enjoyed our breakfast menu and found the food delicious. Thank you again for your beautiful feedback, and we look forward to welcoming you back soon! Best regards, Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
Pleasant but not outstanding
The overall stay was pleasant, though not particularly outstanding. Breakfast was enjoyable, the rooms were fairly standard, and the restroom could use improvement due to a noticeable water leakage issue.
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Mon Oct 13 18:55:40 IST 2025
Dear Subhadeep, Warm greetings from Hilton Garden Inn, where the World stays! Thank you very much for choosing our property as your getaway for comfort in Lucknow, the city of Nawabs and for taking the time to share your experiences with us. We are extremely delighted to know that your recent stay at our hotel was a good one and that you were pleased with the property and the Hilton Garden Inn service provided by the team, therefore we have taken a note of all the improvement areas to rectify and resolve as per your constructive remarks. The team and I hope that you are keeping well and safe. We shall look forward to welcoming you back to Hilton Garden Inn, Lucknow and escape to the unforgettable yet again. Best Regards, Hilton Garden Inn Lucknow
Bad behaviour by staff.
Rude behaviour from staff. Not at all cooperative. Overall property is good. Food is expensive. Not recommend
Room: Twin Guest Room
Hilton Garden Inn Lucknow has replied on Mon Oct 13 18:47:22 IST 2025
Dear Ajay, We are extremely disheartened that you have experienced such a trouble during your stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We will rectify and solve this issue for your better experience. Thanks for being patient and addressing it, therefore we are looking forward giving you a better hospitality next time. Regards, Hilton Garden Inn Lucknow
Terrible Stay
The experience was pathetic, no good service. It was very hot and the AC in one room didn’t work at all. The staff only apologised and didn’t take any action nor gave up compensation. There was power cut in whole. Both the room experiences 0/10
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Mon Oct 13 18:47:38 IST 2025
Dear Sidhi, We are extremely disheartened that you have experienced such a trouble during your stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We will rectify and solve this issue for your better experience. Thanks for being patient and addressing it, therefore we are looking forward giving you a better hospitality next time. Regards, Hilton Garden Inn Lucknow
Terrible Stay
Food was terrible ac not working properly they don't have smart TV as well in this price Food was so so bad
Room: King Guest Room
Hilton Garden Inn Lucknow
Dear Himanshu, Greetings from Hilton Garden Inn Lucknow! Thank you for sharing your feedback about your recent stay with us. We apologize for the issues you experienced with the food, AC, and television. We understand that these are essential aspects of your stay, and we fell short of our standards and meeting up to your expectations. 1. We've escalated the food quality issue to our culinary team to review and improve however requesting you kindly share some details if possible 2. Our maintenance team has been notified to inspect and repair the AC unit. 3. We're looking into upgrading our television systems to include smart TV capabilities. We would like to invite you to stay with us again and experience the improvements we're making. We value your feedback and hope to serve you better in the future. Thank you again for your feedback. Please feel free to reach out to us Regards, Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
Excellent Stay
Everything was perfectly fine. I enjoyed my stay. The staff was good, and my room was perfect. I am little disappointed with the food I ordered I ordered a pizza and a brownie pizza wasn’t that good but the brownie was fine else everything was good.
Room: King Accessible Room
Hilton Garden Inn Lucknow has replied on Tue Sep 30 19:14:22 IST 2025
Dear Prashant, Greetings from Hilton Garden Inn Lucknow! Thank you for sharing your wonderful review with us and we are delighted to meet up to your expectations. We have shared your feedback with our chefs and team for the improvement over the concerns raised. We look forward to welcoming you again at our hotel soon Best Regards Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
Excellent Stay
The stay was excellent and staff was professional and mannered… the buffet breakfast was also very good and ambiance of the restaurant was soothing… overall the stay was excellent and one the best stays i ever had with mmt Regards
Room: King Deluxe Room
Hilton Garden Inn Lucknow has replied on Tue Sep 30 19:19:14 IST 2025
Dear Fraz Khursheed, Greetings from Hilton Garden Inn Lucknow! We are glad you enjoyed the recent stay with us and like our services and hospitality. Breakfast is indeed our special highlight and we are delighted that you enjoyed it and liked the overall ambience. We look forward to welcoming you again soon Best Regards Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
Very comfortable Stay
Property is really good. very comfortable stay. Must recommend everyone. Food is good. Value for money.
Room: 2 TWIN GUEST ROOM 28 SQM/COMP WIFI/43 INCH HDTV /WORKDESK/SAFE IRON-BOARD/BATH-SHOWER/TEA-COFFEE MAKER
Hilton Garden Inn Lucknow has replied on Tue Sep 30 19:23:13 IST 2025
Dear Keyur, Greetings from Hilton Garden Inn Lucknow! Thank you for sharing your valuable feedback, we are glad you liked our services and hospitality offered during your recent visit. We are equally happy to hear that you enjoyed our specially crafted dishes and find value for money for the services and hospitality you received. We look forward to welcoming you soon. Best Regards Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
Excellent Stay
The stay was just amazing and everything was almost perfect. Loved the ambience and all the facilities. The room was equipped with almost everything you will need including an iron, shower gel, shampoo conditioner, body lotion, handwash, shoe shiner, fridge, digital locker and what not. The restaurant was also decent and peaceful and the food was just amazing. Overall the price for the stay is worth it
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Fri Sep 19 11:10:39 IST 2025
Dear Sahil, Warm greetings from Hilton Garden Inn, where the World stays! Thank you very much for choosing our property as your getaway for comfort in Lucknow, the city of Nawabs and for taking the time to share your experiences with us. We are extremely delighted to know that your recent stay at our hotel was an incredible one and that you were pleased with the property as whole and the Hilton Garden Inn service provided by the team. The team and I hope that you are keeping well and safe. We shall look forward to welcoming you back to Hilton Garden Inn, Lucknow and escape to the unforgettable yet again. Best Regards, Hilton Garden Inn Lucknow
Gomti Nagar
Gomti Nagar
LDA Colony
Junab Ganj
Husainganj
Lucknow
Civil Lines
G T Road
G T Road
Harsh Nagar
Swaroop Nagar
Kanpur Cantonment
Raibareilly
Kalyanpur
Kanpur
Sandila
Indira Nagar
Near Charbagh Railway Station
Husainganj
Faridipur
Lucknow
Lucknow
Balmikinagar
Hazratganj
Gomti Nagar
Gomti Nagar
Near Charbagh Railway Station
Indira Nagar
Amausi
Chinhat
Golf City
Near Charbagh Railway Station
Prabandh Nagar
Gomti Nagar
Arjunganj
Semra
