The property overall was quite good, and the rooms were decent in terms of cleanliness and space. However, my stay was affected by a terrible issue with the mattress and pillows. The mattress was extremely uncomfortable, making it difficult to get proper rest, and the pillows were either too flat or too hard, adding to the discomfort. Despite the positive aspects of the property, such as its location and general upkeep, the poor quality of the bedding really stood out as a major drawback. I hope management addresses this issue to improve future guests’ experience and comfort.
Hotel Savvy Grand has replied on Fri Oct 31 11:06:12 IST 2025
Dear Mr. Aviral,
Thank you for sharing your detailed feedback. We’re glad to know you found our location and overall upkeep satisfactory. However, we sincerely apologize for the discomfort caused by the mattress and pillows during your stay. Your comfort is extremely important to us, and we truly regret that we fell short on this aspect.
Please be assured that we have already shared your comments with our housekeeping and maintenance teams to check and replace the bedding where required. We are committed to improving this immediately so our guests can enjoy a comfortable and restful stay.