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Review Of Fairfield by Marriott Lucknow0123401234

Gomti Nagar, Lucknow

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    4.2
    Very Good

    4200 Ratings, 1895 Reviews

    excellent
    51%
    very good
    27%
    average
    12%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 4
    • 1

    Rating Categories

    • Hospitality4.3
    • Facilities4.1
    • Food4.3
    • Room4.3
    • Cleanliness4.4
    • Value For Money4.0
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    Reviews Summary

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    The property boasts a prime location in Gomti Nagar, making it super accessible for both business and leisure. Guests rave about the delicious food and extensive breakfast spread, with many praising the attentive and courteous staff. The rooms, while slightly compact, are clean and well-maintained. The property is known for its welcoming atmosphere and prompt service, ensuring a comfortable stay for all visitors. Overall, it presents a blend of quality service and hospitality, typical of the Marriott brand.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    abhishek g.couple

    Everything was good during the stay . Food was served hot during night . When I came late on 17 Th evening and ordered food at around 12.00 got the good quickly and was served hot

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Larger Guest room, 1 Queen, City View

    4.0

    Good Stay

    vivek a.family with 1 kid

    Fairfield Marriott, Lucknow, can improve on the food. 1) The breakfast spread needs to be broader and have more options. 2) Need to enhance the taste of the tea served. 3) Too much repetition in the buffet is not palatable. 4) Include more items from different cuisines. The hospitality was good, but the breakfast menu could be improved.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: 2 Twin/Single Beds, City View, High Floor - 9th and above, Guest Room

    1.0

    Pramod

    pramod k.solo

    Poor rooms and pathetic service. To attend room service, it took close to 1 hour! Person attender phone for food service to rooms didn’t have any idea in food or what is available! Promise to call back not met

    Travel Month: Sep 2025

    Room: 1 Queen Bed, Guest Room, City View

    5.0

    Excellent Stay

    abhinav m.

    It was very comfortable stay and staff was very supportive

    Travel Month: Sep 2025

    Room: 2 Twin/Single Beds, City View, Guest Room

    4.0

    Good Stay

    kaushik m.solo

    Good hotel to stay at and at a very good price. Where they could perhaps improve is TV channels especially sports channels. There was no premier league coverage. And No English movie subscriptions.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Guest room, Queen Bed

    2.0

    service issue

    ritesh p.solo

    face many issue while meeting with guest just outside room

    Travel Month: Sep 2025

    Room: Guest room, Queen Bed

    5.0

    Excellent Stay

    shailendra j.

    Food best cleaning was also superb, and attention on reception was also heartwarming.

    Travel Month: Sep 2025

    Room: 2 Twin/Single Beds, City View, Guest Room

    4.0

    Good Stay

    rohith k.

    I like the stay and everything it's fine but the way they are managing the morning breakfast buffet is not good and organized and mostly the same food is being served

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Guest room, Queen Bed

    2.0

    Poor Stay

    parichay s.group

    The rooms which were allotted to us had Dirty sheets, dirty blanket. Room had dirty roller blinds and the chair had stains on it. The hotel is spoiling the name of Marriott.

    Travel Month: Aug 2025

    Room: 2 Twin/Single Beds, City View, Guest Room

    4.0

    Good Stay

    samaksh k.solo

    Breakfast food is avaerage room cleaning is good and staff is polite and punctual

    Travel Month: Aug 2025

    Room: 2 Twin/Single Beds, City View, Guest Room

    5.0

    Excellent Stay

    manmohan.

    This property in VIP area, very much comfortable stay delicious food and excellent staff cooperation,fast room service.well connected to city.

    Travel Month: Aug 2025

    Room: Larger Guest room, 1 Queen, City View

    5.0

    Excellent Stay

    john s.

    Our stay was comfortable Staff very courteous Food was superb and the head chef came to us and enquiring about the food All together we had a comfortable and peaceful stay

    Travel Month: Aug 2025 (3-Night Stay)

    Room: 2 Twin/Single Beds, City View, Guest Room

    3.0

    Pretty average stay

    vikas r.couple

    stayed for 2 days , just okayish hotel, decent room, average breakfast and service, location is very good with great connectivity

    Travel Month: Aug 2025

    Room: Guest room, Queen Bed

    Fairfield by Marriott Lucknow has replied on Thu Aug 28 17:30:38 IST 2025

    Dear Mr. Reddy, Thank you for sharing your feedback with us. We are glad to know you found the location convenient and the room comfortable. At the same time, we regret that your overall experience did not fully meet expectations, particularly with regard to breakfast and service. Your observations have been noted and shared with the concerned teams for improvement in line with Marriott’s brand standards. We truly value your comments and hope to have the opportunity to serve you better on your next visit. Warm regards, Team- Fairfield by Marriott, Lucknow

    4.0

    Good Stay

    vijay a.solo

    Food is good Location is also good However, Reception staff needs to improve their working They do not follow the instructions given to them by the guest.

    Travel Month: Aug 2025

    Room: 2 Twin/Single Beds, City View, Guest Room

    Fairfield by Marriott Lucknow has replied on Thu Aug 28 17:30:48 IST 2025

    Dear Mr. Angira, Thank you for choosing Fairfield by Marriott Lucknow and for sharing your valuable feedback. We are pleased to know you enjoyed the food and found the location convenient. We regret to learn about your experience at the reception and assure you that your feedback has been shared with the concerned team to ensure better responsiveness and adherence to guest requests. We appreciate your inputs and look forward to welcoming you again for a more seamless experience. Warm regards, Team- Fairfield by Marriott, Lucknow

    5.0

    Excellent Stay

    dewesh k.group

    Food and services we are good location facility good.

    Travel Month: Aug 2025

    Room: 2 Twin/Single Beds, City View, High Floor - 9th and above, Guest Room

    Fairfield by Marriott Lucknow has replied on Thu Aug 28 17:31:02 IST 2025

    Dear Mr. Kumar, Thank you for rating your stay a perfect five and for your kind words. We are delighted to know that you enjoyed the food, services, and convenient location. Your appreciation encourages our team to continue delivering memorable experiences. We look forward to welcoming you again soon at Fairfield by Marriott Lucknow. Warm regards, Team- Fairfield by Marriott Lucknow

    5.0

    Excellent Stay

    kaustubh s.

    I booked the room with a friend. Amazing experience. Clean rooms. Smooth check in. Great hospitality

    Travel Month: Aug 2025

    Room: Larger Guest room, 1 Queen, City View

    Fairfield by Marriott Lucknow has replied on Thu Aug 28 17:31:13 IST 2025

    Dear Mr. Singh, Thank you for sharing your wonderful feedback and for rating us a perfect five. We are delighted to know you had an amazing experience, with clean rooms, smooth check-in, and warm hospitality. Such words of appreciation truly motivate our team to keep delivering exceptional service. We look forward to welcoming you and your friends back for another memorable stay at Fairfield by Marriott Lucknow. Warm regards, Team- Fairfield by Marriott, Lucknow

    5.0

    Excellent Stay

    somnath m.business

    Great experience and great hotel, staff are so cooperative and humble. I always prefer holiday inn while visiting Agra for my business trip.

    Travel Month: Aug 2025

    Room: Guest room, Queen Bed

    • user photos

    Fairfield by Marriott Lucknow has replied on Thu Aug 28 17:31:23 IST 2025

    Dear Mr. Maurya, Thank you for sharing your valuable feedback and for rating us a perfect five. We are delighted to know that you had a great experience with us and found our team cooperative and humble. It is our constant endeavor at Fairfield by Marriott Lucknow to create a welcoming and seamless stay for all our guests. We look forward to hosting you again soon and being your preferred choice during your visits to Lucknow. Warm regards, Team- Fairfield by Marriott, Lucknow

    5.0

    Excellent Stay

    amandeep s.solo

    Property is Good and food is really amazing Rest hospitality is also amazing but I like the food most

    Travel Month: Aug 2025

    Room: 2 Twin/Single Beds, City View, Guest Room

    Fairfield by Marriott Lucknow has replied on Thu Aug 28 17:17:21 IST 2025

    Dear Mr. Taneja, Thank you for your wonderful feedback. We are delighted to know that you enjoyed our hospitality and especially appreciated the food. At Fairfield by Marriott, we strive to create memorable dining and stay experiences, and your kind words mean a lot to our team. We look forward to welcoming you back soon for another delightful experience. Warm regards, Team Fairfield by Marriott Lucknow

    5.0

    Excellent Stay

    dhaval s.couple

    I already booked city view room but at 1st we got simple room with no view even we booked 7 days before. Then after requesting a lot, we got our booked room. So I really request you to kindly take some steps over this so it will be improved. apart from it, breakfast was very good.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Guest room, Queen Bed

    Fairfield by Marriott Lucknow has replied on Thu Aug 28 17:17:51 IST 2025

    Dear Mr. Shah, Thank you for sharing your feedback with us. We are delighted to know that you enjoyed our breakfast and overall stay experience. At Fairfield by Marriott, we are committed to upholding our brand standards of service and comfort, and we have carefully noted your concern regarding room allocation for review with the team. Your suggestions are truly valuable to us, and we look forward to welcoming you again for an even more seamless and memorable stay. Warm regards, Team Fairfield by Marriott Lucknow

    1.0

    My car was dented due to lack of presence by security personnel

    amarjeet s.couple

    My car was dented due to lack of presence by security personnel And no positive response from Hotel. Poor customer handling

    Travel Month: Aug 2025

    Room: Guest room, Queen Bed

    Fairfield by Marriott Lucknow has replied on Thu Aug 28 17:18:06 IST 2025

    Dear Mr. Singh, Thank you for sharing your feedback with us. We truly regret the inconvenience you faced during your stay. At Fairfield by Marriott, guest safety and security remain our top priority. As part of our standard process, the matter was carefully reviewed along with CCTV footage, which confirmed that our team members had not handled the vehicle at any point and there was no contact between the parked cars. While the hotel is unable to assume responsibility in such circumstances, our team personally met with you and extended support by guiding you towards appropriate next steps with local authorities for further assistance. We sincerely regret that this situation impacted your overall experience and hope you will allow us the opportunity to serve you better in the future. Warm regards, Team Fairfield by Marriott Lucknow

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