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Hazratganj, Lucknow | 9 minutes walk to Hazratganj Market
527 Ratings, 230 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property is located in the bustling Hazratganj area, offering easy access to local attractions. Guests rave about the spacious, clean rooms and excellent service from the friendly staff. The food, particularly the breakfast buffet, receives high praise for its variety and quality. With a focus on hospitality, many were impressed by the attentiveness of the team. The overall ambiance is welcoming, making it a comfortable choice for travelers seeking both convenience and a cozy atmosphere.
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Luxury at the comfortable price
Am excellent experience of our stay . Complete luxury with comfort with nice ambience. Perfect location was the added point
Room: Executive Twin Room- Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
wrong choice
Very stinky rooms which i had booked suite then change to lower room and while Cheka out for room service bill also wrong asked for more payment, so I don’t recommend this place at all be carful.
Room: Suite With Bathtub - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Excellent Stay
Excellent stay at the property. Real luxurious way to realx and work together. Nice ambiance and the most perfect location This was an awesome experience at The hotel Reganta central , Lucknow. Complete luxury with the most comfortable stay. An excellent ambiance with the perfect location. Enjoyed the quality food also. Overall…A wonderful experience
Room: Executive Twin Room- Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Had a bad experience
They had broken kettle , no towels . Also we asked for water , water was not provided stating that we have a limited bottles.I booked for two and the amenities seems to be for one.
Room: Executive Double Room - - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Excellent Stay
Excellent hotel. Very cordial treatment. Very good food. Rooms are spacious
Room: Executive Twin Room- Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Excellent Stay
Location is good. Facilities are very good. Food was average
Room: Suite With Bathtub - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Amazing stay
Awesome stay, great staff, very tasty food. Overall very good stay. Property is located at the best place.
Room: Executive Double Room - - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Terrible Stay
Room was in very bad condition. AC was not working inspite of complaint. TV was not working inspite of complaint. Geyser was not working. I was forced to use normal cold water inspite of my health condition.
Room: Day Use Room 10 AM to 5 PM, Check-in and Check-out on same day
Average Stay
The allotted room's air conditioning was not working and after a few requests I was shifted to a new room. The new rooms AC was working but the Television was out of service.
Room: Executive Double Room - - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Mon Sep 08 03:49:15 IST 2025
Dear Ms Anwesha, We appreciate you taking the time to share your feedback, and we are sorry to hear about your disappointing experience. Please know that we take all guest concerns seriously and are continuously working to enhance our service and facilities. We hope you will consider staying with us again in the future so we can demonstrate the experience you expected. Thanks, Tarun Kumar General Manager
Average Stay
House keeping was not upto the mark. The room was spacious otherwise. Room service staff needs better training too. But, good value for money. Location is excellent.
Room: Executive Double Room - - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Mon Sep 08 03:49:32 IST 2025
Dear Mr Siddarth, We appreciate your feedback and regret that your stay was not as pleasant as it should have been. Your comments are taken seriously, and we’re actively working to improve. We hope you’ll consider giving us another chance in the future. Thanks, Tarun Kumar General Manager
Perfect Location and super convenient
The hotel has a great location with proximity to all the tourist places. Good and clean rooms and comfortable ambiance. Supportive staff who take good care of the guests
Room: Executive Twin Room- Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Thu Aug 28 22:53:25 IST 2025
Dear Mr Abhishek, Thank you so much for your lovely feedback and excellent rating! We're delighted you enjoyed your time with us. Your satisfaction is incredibly important, and your kind words mean a lot to our team. We look forward to welcoming you back soon! Thanks, Tarun Kumar General Manager
Poor Stay
very average service.... house keeping was very poor. and room service charges 125 rs for asking for a plate as cover charge if not ordered anything. also no gratitude for regular cli very average service.... house keeping was very poor. and room service charges 125 rs for asking for a plate as cover charge if not ordered anything. also no gratitude for regular clients
Room: Executive Twin Room- Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Thu Aug 28 22:53:42 IST 2025
Dear Mr Dharampal, We appreciate you taking the time to share your feedback, and we are sorry to hear about your disappointing experience. Please know that we take all guest concerns seriously and are continuously working to enhance our service and facilities. We hope you will consider staying with us again in the future so we can demonstrate the experience you expected. Thanks, Tarun Kumar General Manager
Average Stay
This is an old property which needs a lot of renovation. Even the towels in the bathroom were worn out . The handset in the room was not working & had to talk on the speaker phone. The room service menu was very limited and the kitchen staff was asking for 20-25 mins wait time to provide a salad. Overall a highly priced average property .
Room: Executive Twin Room- Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Thu Aug 28 22:53:54 IST 2025
Dear Mr Vikas Taneja, We appreciate you taking the time to share your feedback, and we are sorry to hear about your disappointing experience. Please know that we take all guest concerns seriously and are continuously working to enhance our service and facilities. We hope you will consider staying with us again in the future so we can demonstrate the experience you expected. Thanks, Tarun Kumar General Manager
Poor Stay
I checked in yesterday for a two-night stay in their suite with a bathtub. My flight landed at 7 AM, and I had already spoken to the hotel beforehand requesting an early check-in. Unfortunately, despite the room being vacant, we were made to wait two hours before being given the keys. I understand hotel policies may not allow early check-in more than four hours before standard time, but what was disappointing was that even during those two hours in the lobby, it took them an hour just to serve us a glass of water. The suite itself is spacious, with two bathrooms, a sitting area, and a bedroom. However, I learned that the property is 15 years old, and it shows. The room has wooden paneling on all walls, but the storage space is limited—just one cupboard, which is inadequate for even two people. The mattress was slightly smaller than the bed, affecting the aesthetics. The room had a musty smell, like it hadn’t been aired out in a while. The bathroom is large with a bathtub, but the fittings, mirror, and toilet look old and in need of replacement. There was no hot water during my first day. The French windows in both the bedroom and sitting area have visible water stains, which affect the view. Outside the room, the passageway has water dripping from the roof, possibly from AC vents. I requested a room freshener to deal with the musty smell, but it never arrived. The reception staff were polite but not particularly warm—everything was handled in a matter-of-fact way without much hospitality. On the positive side, the location is excellent—right in the Hazratganj area, close to all major tourist spots in Lucknow. I’ve only stayed one night so far, so let’s see how today goes.
Room: Suite With Bathtub - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Thu Aug 21 00:52:24 IST 2025
Dear Ms Deepannita Bandyopadhyay, We appreciate you taking the time to share your feedback, and we are sorry to hear about your disappointing experience. Please know that we take all guest concerns seriously and are continuously working to enhance our service and facilities. We hope you will consider staying with us again in the future so we can demonstrate the experience you expected. Thanks, Tarun Kumar General Manager
Good Stay
Centrally located. Hotel staff is very courteous. Rooms are meet and clean. Can improve on breakfast spread .
Room: Executive Double Room - - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Tue Aug 12 18:26:18 IST 2025
At the outset, I would like to thank you for giving us the opportunity of hosting and serving you! I am pleased to know that you were satisfied with your experience with our services and facilities. We are proud of the way our staff goes above and beyond to prove the true meaning of hospitality. Our entire staff is especially delighted that they could add to your experience here at Hotel Regenta Central Lucknow.
Average Stay
It was an average stay. Location was good but food quality was not up to the mark. The room was okay in size but there was some lack of toiletries It was an average stay. Location was good but food quality was not up to the mark. The room was okay in size but there was some lack of toiletries .
Room: Executive Double Room - - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Tue Aug 12 18:26:41 IST 2025
Thank you for taking the time to review your stay here at Hotel Regenta Central Lucknow, I apologies deeply for the inconvenience caused to you and assure you of our efforts to rectify the issues you have brought forward. We have taken corrective action and would like to welcome you back to experience sustainable luxury only at Hotel Regenta Central Lucknow. We look forward to hosting you soon.
Excellent Stay
Nice stay and best food Good behaviour of all staff
Room: Executive Double Room - - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Tue Aug 12 18:26:06 IST 2025
At the outset, I would like to thank you for giving us the opportunity of hosting and serving you! I am pleased to know that you were satisfied with your experience with our services and facilities. We are proud of the way our staff goes above and beyond to prove the true meaning of hospitality. Our entire staff is especially delighted that they could add to your experience here at Hotel Regenta Central Lucknow.
Hotel Regenta Central, Lucknow review.
Property location is very good and close to my place of work too. Food is very delicious and lots and lots of variety. Room amenities are fantastic and so is the service. Over a very good place to stay.
Room: Executive Double Room - - Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Tue Aug 12 18:25:17 IST 2025
At the outset, I would like to thank you for giving us the opportunity of hosting and serving you! I am pleased to know that you were satisfied with your experience with our services and facilities. We are proud of the way our staff goes above and beyond to prove the true meaning of hospitality. Our entire staff is especially delighted that they could add to your experience here at Hotel Regenta Central Lucknow.
Excellent Stay
Had an excellent stay at this property, the food here was extremely good.
Room: Executive Twin Room- Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Sat Aug 16 17:59:48 IST 2025
Dear Mr Shoubhik Palit, Thank you for your kind rating and review. We are pleased to learn that you had a positive stay. Ensuring your satisfaction is paramount, and we look forward to the opportunity to further exceed your expectations on your next visit. Thanks, Tarun Kumar General Manager
Poor Stay
The AC does not work in any room. I had to literary beg for getting it rectified.
Room: Executive Twin Room- Enjoy Complimentary Hi-Tea, Tea or Coffee Timing - 5-6 pm
Regenta Central Lucknow by Royal Orchid Hotels Limited has replied on Tue Aug 12 18:25:03 IST 2025
Thank you for taking the time to review your stay here at Hotel Regenta Central Lucknow, I apologies deeply for the inconvenience caused to you and assure you of our efforts to rectify the issues you have brought forward. We have taken corrective action and would like to welcome you back to experience sustainable luxury only at Hotel Regenta Central Lucknow. We look forward to hosting you soon.
Junab Ganj
Lucknow
LDA Colony
Gomti Nagar
Sarva Palli
Gomti Nagar
Civil Lines
G T Road
G T Road
Harsh Nagar
Swaroop Nagar
Tilak Nagar
Juhi Kalan
Kanpur Cantonment
Darshan Purwa
Raibareilly
Near Charbagh Railway Station
Rendua Palhari
Gomti Nagar
Gomti Nagar
Ahmamau
Vikas Nagar
Anora Kala
Kalyanpur (West)
Amausi
Gomti Nagar
Near Charbagh Railway Station
Sarojini Nagar
Chinhat
Triveni Nagar
Gomti Nagar
Hazratganj
Aminabad
Aminabad
Ashiyana
Rajendra Nagar
